The staff was AWESOME - Sinead (the lady who checked us in); the front desk manager (I'm sorry, it was such an unfamiliar name and spelling that I can't remember the gentleman's name); and Ester
(night auditor) were personable, friendly, and professional. Their customer service is so pleasant - every maintenance and housekeeping person always smiled and greeted us.
Room clean & spacious - loved the layout and the fact that there was a full-sized couch with a "lounge" section - great for relaxing and watching TV (their channel selection is just okay - no BRAVO - ugh). Also, their appliances are rather outdated and don't match the updated décor of the rooms.
The outdoor space is lovely and relaxing and the fire pit is a nice touch. Unfortunately, there was a family who treated the common area as their own backyard, so we had to watch out for a child on his scooter traversing the walk ways. Also, when we would go out for our morning coffee al fresco, the scooter was parked on the side of the seating area with the young-un's shirt and shoes nearby.
For me, the only complaint I have is that our living room window had a wonderful view of their garbage bins - (they looked like wheelbarrows) - sad because right next to where they let the garbage sit is an enclosed area – it would be nice if they used that, instead, to house garbage.
Room 211 overlooks trash. [Less]