In June, I had the thrill of going to Boston to see a granddaughter graduate from MIT----and then on to N.Y. to the 9/11 Memorial.....the motel arrangements had already been made, so I did not get to
stay at one of your properties....SO, I compared! Their lobbies were cramped and un-organized; their rooms were too small; single bed instead of double bed; not even a tub, only a shower, and not one wastebasket in the lobby area; no complimentary breakfast; no available coffee in a general area......
So I appreciate my Holiday Inn Express more than ever!!
I have been coming to Brighton since the year you opened, and it's always just like coming home!! Your staff is always cheerful and helpful, and the breakfast workers are outstanding! They always take a personal interest in their guests, and become friends!
Keep up the good work!! [Less]