Great stay. staff was very attentive, courteous, and helpful. No complaints. Would be happy to come back.
Excellent Customer Service
I have to say you have 2 extremely great employee staff which should get a kudos from higher management with Holiday Inn: a manager named Matthew and a lady whose name start with a W and had a hyphen
in it. (Wyanden-Adonisa)Excellent customer service and so nice. Excellent hotel of this class...newer property and kept extremely clean.1 Front desk staff was very friendly and welcoming. After all what happen with our room (W-A)she gave me a hug because she knew I was extremely tired from traveling. Breakfast area is spacious and one of the best in a Holiday Inn I have experienced. The guy who made 3 orders of pancakes for my kids and I even said he made the pancakes with love and he was right because they were so delicious. Randy eggs were excellent also. This stay was during several events in town and they handled groups well. I actually stayed here twice in the same week/ weekend. Second time back since Matthew notice I was a gold member and my mother a Platinum member we was upgraded to a suite which was very nice and spacious. I'll be back to this place and ALWAYS highly recommend to others when in the area. Go ATL NORTH. [Less]
clean, efficient, dark, comfortable quiet room
We had a great experience form check-in to check-out,
Excellent staff. very efficient for getting to and from the airport. When we found out that the flight was delayed, we were able to stay a
little longer. we have used this hotel to spend the night before early flights out of atalnta and to stay the night when arriving late into aplanat airport. Both ways have been stress and hassle free!
highly recommend this hotel!! [Less]