We rented a room at the equivalent of the Bates Motel in Falmouth for two nights; this place was a dump, complete with dead bugs in the room, so we got out of our reservation there, and having had
good experiences with other Candlewood locations in the past, I discovered and called the Braintree location. Jen answered and was instantly helpful; not only did she make me feel like she was genuinely interested in taking care of us, but she was prompt and professional.
Upon our arrival the next day, we were astonished to find just how nice of a hotel it actually was. The suite was immaculate and we felt much more comfortable knowing that nothing would be crawling on us in our sleep.
My thanks go to the hotel staff for running a tight ship, but more so to Jen for ensuring we were well cared for. She was so accommodating and incredibly easy to work with. Our stay was quite pleasant and I will absolutely book here again in the future.
Thanks Candlewood and thank you Jen!! [Less]