We were welcomed by Kelly at the front desk who greeted us positively and provided a quick and efficient check-in process. Kelly even called our room to make sure everything was ok, after we got[More] settled. Dining Manager then was in the lobby area and greeted us with a warm welcome. Housekeeping staff were buzzing around keeping all the common areas shiny and fresh. We enjoyed our stay and would return in the future![Less]
great service room should have been cleaner
the service was great ( front desk guy Jo, especially!)
but the room was clearly cleaned in a hurry right before we checked in. when i was making reservations i was told they had the room i wanted by[More] the pool available and then as i was paying said they didnt have it anymore the only reason i stayed was to have a fun night swimming with my children, i stay at this hotel often and was a bit disappointed this time around. i will continue to use this holiday inn ![Less]
The biggest strike against this hotel is the condition of the parking lot. The hotel interior is nicely maintained and up to date, the staff are very friendly, and the breakfast was very good. There[More] are a lot of shopping and eating options in this area as well. If I'm back in the area, I'll gladly stay here again.[Less]
Good Exercise Room
By something not taken
Nice little kitchen. Good exercise room. A complimentary breakfast would have been nice.[Less]
We really needed another bed. The couch was OK but a bed would have been better.[Less]
Pet friendly and prices were comparable.
The room we stayed in was handicap accessible, so everything was about chest level. I had to be mindful to not bump my head, when washing my hands, or dishes at the kitchen sink.[Less]
The suite in this hotel is a cozy refuge after a day of business meetings. I was able to decompress with a workout in the gymn, catch up on emails and retreat to my room for a hot meal (I hate eating[More] alone in a restaurant)[Less]
Great Location, Clean, and Friendly
This hotel is located in the center of Troy, Michigan. It is convenient to shopping, high way, restaurants, etc.
It is clean, not noise, and friendly. I would like to stay there again.[Less]
Clean, comfortable, and quiet!
Always enjoy Candlewood Suites and this one was no exception. Love the extra space and amenities.[Less]