Very convenient in location to the airport and shopping in the area. Clean facility, nice room and helpful stay. This was a great bargain.[Less]
very clean and quiet for an airport location
great experience overall, with good service, quiet room, and met expectations all around.[Less]
Shuttle service to the airport was great. Clean, comfortable rooms.[Less]
great people great room great experience
all around great experience, good people that are very helpful. I would stay here again[Less]
Thank you for a wonderful and hassle free stay! One of my favorite places to stay![Less]
Great staff--friendly and accomodating!
The staff at this are superb! They are all very friendly, helpful, and accommodating--the housekeeping staff, the maintenance staff on site, the clerk at the front desk, Front Office Manager, and[More] General Manager.
I choose Candlewood Suites for the Extended Stay Amenities (kitchens).
Great place to stay![Less]
Small things add up
My only comments are fairly small things but your hotels all do the same things.
I suggest that you put the butter out so it's not frozen hard to a point you can't even put it on anything.
I realize[More] you are trying to conserve and not leave it out too long, but there's got to be a better middle ground.
Get plastic ware that is at least worth using. The plastic knives won't even cut a pancake, much less spread frozen butter.
Have regular bread available. Not just grainy oat bread.
At all your locations. Slow down at check in and make the room keys for the number of nights a guest is staying. Time and time again have to take the elevator back down get a key redone after waiting for someone to get freed up to do it the go back upstairs and get in room. Once in a while I understand, but every time I have stayed multiple nights lately, Ft Lauderdale, Pensacola, Olathe all have same problem.
While I'm at it the rewards program is way too difficult to use. I should be able to use the points by talking to the Hotel, not hang up and have to call an 800 number with foreign accented phone people to book a room.[Less]
Very possibly the nicest IHG hotel I've stayed in, wonderful stay, very clean.[Less]
Clean updated hotel. Room was spacious and bed was comfortable. TV channels and internet reception was good. Breakfast items were fresh and tasted good. Hotel staff were upbeat and friendly.[Less]