What keeps me coming back to Holiday Inn Express is the cinnamon rolls at breakfast.
My stay at this location this time had two flaws. Not the great desk clerk who checked me in and made some nice
small talk in the process, then helped me with my internet connection later. However, the internet connection is EXTREMELY slow. That was very annoying. Also, the room has two TINY waste baskets in it. They had liners that didn't quite reach the bottom, so when I threw something away, it pulled the liner down into its TINY self.
When I arrived, the room was a little too warm for my taste. I adjusted the thermostat and the temperature came down and stayed steady the whole night, so I was very comfortable. The pillows are labeled "soft" and "firm", but I couldn't feel any difference. They did stack nicely, though, for sitting up in bed. [Less]