I have been a long time Holiday Inn customer but for the first time I have been staying at other locations due to a new billing practice. Holiday Inn and their partners are now using multiple nightly[More] rates based on occupancy which can be very confusing. I want one rate per night period... If this practice does not change I will be finding another hotel even though I like the chain. I am not blaming any of the individual hotels but rather Holiday Inn for this change.[Less]
By 1/9 marine
A good facility with a nice staff. There was a lot of road construction but it was worth the pain to get there.[Less]
My stay was comfortable and staff was friendly and courteous. I will most likely stay at your facility on my next trip to Temple.[Less]
Great service and soft bed and pillows
the property was very nice, everything was clean and staff was knowledgeable, clean and friendly.
bed and pillows were a bit to soft for me but most folks would like them.[Less]
Great customer service for my stay. The breakfast area was very good and the food was excellent. The rooms were in very good condition.[Less]
Friendly people and comfortable rooms
The front desk and breakfast room staff were very friendly and helpful. The room and bathroom were both big and clean. The bed was comfortable. Breakfast was great with many choices. Their cinnamon[More] rolls are outstanding![Less]
Great addition to the Killeen
By Terminal Guy
I was just passing through and booked this hotel on a whim. We really enjoyed it and it fit our needs perfectly. The staff was excellent and the breakfast was great. I will be staying here a gain.[Less]
The extent staff goes to to insure comfort
I was having issues connecting with wifi- "Andi" runs a chord up to my room. The hotel is full and she hustled to help me. I checked in early...room was clean comfortable. It's quiet and I am[More] happy. I've read the other comments and tend not believe them or the level of entitlement, perhaps, a bit much. "Where is a Greek place to eat dinner?" Bam- directions. Where is a Radio Shack or Best Buy?" Bam directions...smiles and smiles and helpful...so, I will continue to stay. Laundry rooms- clean. Great job to Team HI in Killeen.
Very nice environment. Comfortable accommodations![Less]