My business partner and I were in town for a conference and I am an IHG member so we stayed at this location. We did not check in at the same time I arrived about an hour later - at dinner that night
we both brought up the fact that the front desk staff was not friendly - did not acknowledge membership and appeared to be bored with their job.
We ate at the hotel restaurant which the value was excellent - the waitress there more then made up for the lack luster front desk staff.
Staff upon check out was more receptive and friendly as they printed out my receipt.
Everything else about stay was without complaint [Less]