Arrived and was promptly greeted by check-in. They went out of their way to accommodate our request for 2Q beds instead of the King room with pull out. Room was very clean and nice. Very large for a
hotel room. Bathroom was also clean. Location was in a decent area.
I rated "Sleep Quality" as average due to the bed comfort. We prefer a plush/soft bed and these were a little more on the firm side. We did a little more tossing and turning than normal. Wouldn't it be nice if hotels allowed you to book rooms by bed type #plush, medium, firm# like you can for bed size and smoking/non-smoking. When you book, you select the bed type that fits you best. That would allow hotels to better match guest needs - assuming the bed type was available at booking. Just might be a way to differentiate a brand. Data could help hotels determine how many of each type to buy to maximize the guest experience. Overall pleased but will likely try a different hotel for a more comfortable sleep. If you're a medium or firm preference person, this hotel will be fine for you. [Less]