I was working in Williamsburg for about a month, the staff was excellent, Andre, Melissa, Chelsea & Molly also the other gentleman on night shift that were on the front desk were extremely friendly &
helpful when asked for direction or advice about the area.
The staff was very knowledgeable .
Mario was very pleasant & very friendly with a great attitude & smile everyday.Hamid & Othaman did a great job in the dinning room area.
Rebecca was helpful with all my concerns & pleasant to talk with.
Everyone there was just pleasant to get to know & a blast to talk with.
The stall was very professional & accommodating.
Anything I need was provided & the staff went above and beyond.
The hotel was in a great location to all the restaurants & other attractions on Richmond road, not to mention close to Colonial Williamsburg and the outlet stores.
This is an older hotel that has some charm to it but the real charm is the staff. [Less]