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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    75%
    Recommend This Property

    Overall Experience

    4.0

    based on 62 reviews
    75%
    Recommend This Property

    Ratings Breakdown

    62reviews

    • 5 Stars
      39
    • 4 Stars
      6
    • 3 Stars
      5
    • 2 Stars
      5
    • 1 Stars
      7

    great desk clerk and location

    By

    January 23, 2015

    club

    The location was near plenty of restaurants to choose from to have dinner. Also front desk clerk was very friendly and knowledgeable. We were referred from another partner hotel that did not allow regular dogs(non-service).

    Posted byHotelStaff
    January 25, 2015
    Dear Gus, Wow! Your review has made our day! We’re thrilled to hear to hear that you and your fur family had such a great stay with us. We appreciate your business and we look forward to welcoming you back to our hotel soon...Take care and Safe travels! Shannon Vanderwall-Burger Hotel Operations Manager
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    The beds need to be checked more often

    By

    January 22, 2015

    platinumelite

    The beds need to be checked more often for wear. ours was unuseable

    Posted byHotelStaff
    January 24, 2015
    Hello, thank you for taking the time to submit your feedback. As an IHG rewards member, we value your opinion greatly. We will take a very close at our bedding and will immediately make the necessary changes. While this is the very first suggestion of having worn out beds in our hotel, most guests have commented that they greatly appreciate the excessive comfort from our beds at this hotel. Regardless, we'll be sure to focus on the room that you occupied and make the necessary replacements. Thank you very much for sharing your feedback with us and we definitely hope that you'll choose our hotel during your future visits to Abilene. General Manager, Devang Chande.
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    unexpected stay over

    By

    January 13, 2015

    Our family and two dogs needed to stay overnight to avoid driving through icy conditions. We were pleasantly surprised with the excellent service and accommodations. The plus was that we were able to have our two small dogs stay also.

    Posted byHotelStaff
    January 19, 2015
    Dear HRG6, Thank you for taking the time to comment on your recent stay. We are so happy that you enjoyed your stay with your family and your fur family. Thanks!!! Shannon Vanderwall-Burger Candlewood Suites Abilene Team
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    Great service and clean and comfortable room.

    By

    January 02, 2015

    club

    This is a great hotel, and I was pleased very well.

    Posted byHotelStaff
    January 05, 2015
    Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Shannon Vanderwall-Burger Candlewood Suites
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