Rated 3.9 out of 5 by 36
Rated 4.0 out of 5.0 by Traveler244 Excellent staff and hotel personnel.
Very attentive and helpful staff. Accommodated us in every way upon check in and needs during our stay. Clean and well maintained rooms. Convenient location within Abilene. Quiet area. General manager and front desk manager excellent in helping guests with all concerns and needs.
July 23, 2014
Rated 1.0 out of 5.0 by lbabst69 Comfortable bed,,,that;s it
ALl if the rooms, halls and entrance had an awful odor. Very few amenities and the rooms aren't wired correctly.
July 16, 2014
Rated 5.0 out of 5.0 by Cowboy in Loafers nice hotel - pet friendly
a very clean hotel, pleaant experience and pet friendly. I would stay here again in my travels - most especially when traveling with my dog.
June 4, 2014
Rated 3.0 out of 5.0 by Unhappy Father Prom Night
Room was not ready for check in at 300 for my daughter to get ready for prom. This put us in a bind and time crunch and tempers flared from my wife and daughter.
May 30, 2014
Rated 5.0 out of 5.0 by Blake1968 Wonderful staff
I had awesome experience staying at this hotel. The front desk employer Misty, went out of her way to recommend a great place to eat and let me have a late checkout when an appointment time changed.
March 30, 2014
Rated 1.0 out of 5.0 by DougSICS Terrible Management
I had my crew stay at this place for two months, four rooms. This place is absolutely the very worst I have experienced from an IHG property. It's like a 3rd world hotel. The facility management is terrible, the Wi-Fi doesn't work correctly, had to make them clean the rooms, the billing is all screwed up.
Won't ever stay at this place again.
January 7, 2014
Rated 1.0 out of 5.0 Dirty Hot Smokey
I was told that the rooms would only be cleaned once a week, which explains why my room was dirty when I checked in. The weather was in the thirties outside. I could not get the room below 78 degrees. The room next to us was smoking and our room smelt like cigerates. I wanted to check out and go somewhere else. I was told my room was paid in advance and the money could not be refunded. After I complained I was told clean towels would be brought to my room. After waiting an hour, I went to the front desk to get clean towels. Poor service
December 31, 2013
Rated 5.0 out of 5.0 by Thumphrey Very nice room
Very nice location and very clean compared to some others
December 17, 2013