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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    92%
    Recommend This Property

    Overall Experience

    4.5

    based on 110 reviews
    92%
    Recommend This Property

    Ratings Breakdown

    110reviews

    • 5 Stars
      83
    • 4 Stars
      14
    • 3 Stars
      3
    • 2 Stars
      5
    • 1 Stars
      5

    Poor night of sleep

    By

    March 02, 2015

    platinumelite

    After arriving at the hotel and checking in, the people in the room above me sounded like they moved furniture for the remainder of the night. I asked the front desk personnel if they were doing some renovation work in the room above me. I was told that they were not. I explained to them the amount of noise that was coming from the room above my room. You could actually hear the people talking to one another. They stomped around their room. I don't believe that a herd of elephants would have made any more noise. When I went to check out of the hotel and settle my bill, it took me twenty minutes to get checked out of the hotel. It just was not a good experience.

    Posted byHotelStaff
    March 03, 2015
    Dear rlord , Thank you for the feedback . We are sorry to hear you were bothered by the noise created by other guests in the hotel . It appears that our Front Desk staff offered to move you to a different room and I wish you would have accepted as we strive to accommodate every guest needs . I hope you will give us another chance in the future . Thank you and hope to see you back soon .
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    Great place

    By

    February 27, 2015

    platinumelite

    Staff is great and rooms are clean and nice

    Can get a little noisy and the fan kicks off and on but still one of my favorite Candlewoods

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    Felt like home

    By

    February 26, 2015

    The staff was amazing. My family and I felt like we were at home. The hospitality was greatly appreciated.

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    Best for the Buck

    By

    February 25, 2015

    platinumelite

    The convenience of the location is ideal for me, but what makes it my favorite in the Birmingham area is the people. Each staff member provides quality service and genuinely care if your stay is pleasant. The property is clean and the beds are VERY comfortable. The rooms are quiet and if it isn't quiet it's because of a rude guest- not the staff. I travel alone and feel very safe when I stay there. Great restaurants and are shopping are right at your front/back door.

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