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Rated 4.4 out of 5 by 72 reviewers.
Rated 1.0 out of 5.0 by Stay Somwhere else This has to be one of my worst stays at any hotel. The air conditiner in the room would either run or stay off. Front desk told me that was the way it had to be. The toilet rtan the whole night long as it was leaking. My room was next to an exit door which slammed the whole night long. When I told the front desk personell of the problems on my check out their repsonse was "Oh Well". From personell to quality this was a terrible hotel. To know your hotel management thinks this is acceptable leaves a bitter taste for staying at IHG hotesls in the future. October 27, 2014
Rated 5.0 out of 5.0 by Excellent! Flew into Nashville and drove down to Alabaster. We stayed in 4 and 5 star hotels in Nashville and although the Candlewood Suite did not compare to these hotels, the Candlewood hotel is well maintained very clean including furnishings, the grounds and most important, the entire staff is pleasant and quite helpful. October 22, 2014
Rated 5.0 out of 5.0 by Excellence. No complaints, hands down this one one of the best experiences I've ever had staying in a hotel, especially with an Alabama football game, Talladega and ANIME Convention going on nearby. October 22, 2014
Rated 4.0 out of 5.0 Immaculate reception Kudos to Gabby at reception - exceptionally good, efficient and friendly October 20, 2014
Rated 5.0 out of 5.0 by My experience Great service comfortable bed and clean room friendly and very helpful staff October 20, 2014
Rated 5.0 out of 5.0 by I have complaints the staff was wonderful and the beds are like being on clouds best sleep ive had in awhile I had a wonderful stay with you all i will be using your hotels quite often if the staff is this wonderful in all your bausiness Wonderful October 9, 2014
Rated 5.0 out of 5.0 by Comfortable and clean Very clean and comfortable. Only con was ice maker in the room was slow to make ice but it did work and the toilet seat was loose. Items easy to overcome. All else was great. October 8, 2014
Rated 4.0 out of 5.0 by Nice room and great staff Great staff, makes me feel at home, away from home. Good location for the buisness traveller great dining close by. Located 10 minutes from work and reasonably close to Birmingham. October 6, 2014
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