Rated 4.4 out of 5 by 97
Rated 3.0 out of 5.0 by Chimera Lots of smells...
I stayed here for about 3 weeks while looking for a place to live after moving to Albuquerque on short notice. The prices were ok, but I would expect a little better for an older extended stay hotel with no pool.
There are lots of smells in the hotel. I am willing to bet that most of them come from the fact that it is a pet friendly hotel, and a smoking hotel. Upon check in, they will try to put you in a smoking room even if you booked a non-smoking room. The 3rd floor smells like an ashtray even in the hallways, and they keep the doors to the stairwells blocked open so the smells trickle to the lower floors. Most of the time the elevator smelled like smoke too since people take it to the 3rd floor and it stays there collecting the smoke smell until someone else uses it.
My room smelled like wet dog upon check in, and they had no other rooms available. After complaining, they sprayed air freshener, which just made the room smell like lemon-scented wet dog. It took about a week for the smell to dissipate to non-obnoxious levels.
The room itself was clean. There was no bugs ever seen, and the room seemed to be well kept. I was able to extend my stay an extra week, which was better than moving hotels too.
Overall, the hotel was ok. I would not return simply because of the smells, but I would recommend to others if you don't mind lots of strange smells. There were some nice amenities like free washers and dryers. TV channel selection was poor though with only 36 channels, mostly news and sports channels, not much with shows to watch.
I would seriously recommend to the property owners to rethink their smoking policy in the modern day and age where its looked upon as disgusting (especially indoors#. Additionally, it would be nice if certain rooms were designated as pet rooms #like the smoking rooms) so non pet owners don't have to deal with the after smells as were in my room.
August 15, 2014
Rated 5.0 out of 5.0 by Nana Sage overnight stay in Albuqerque
Our suite was lovely, well appointed, comfortable, and most of all very clean!
The staff was friendly, informative, and very hospitable.
August 9, 2014
Rated 2.0 out of 5.0 by recon011 Nice room but terrible smell
Smelled like a smoking room. Staff was unable or unwilling to accomodate a different room. A/C unit made excessive noise against the window when it came on, but I did not make the issue aware to the staff. Would have been a great visit if not for the smell.
August 3, 2014
Rated 5.0 out of 5.0 by Queue Safe, clean, c omfortable.
Traveling as a single woman, I was pleased to find the hotel was in a very safe area with internal access to rooms and a fenced, secure parking area. Very clean room, quiet, and the kitchen/refrigerator amenities were an extra bonus. I would definitely stay here again. I had my small dog with me and it was so quiet outside the room she didn't wake all night.
July 31, 2014
Rated 5.0 out of 5.0 by RuthieSue Great room
Our surprise suite was 2 rooms, separate tv and kitchen area from bedroom. Great sleep!
July 28, 2014
Rated 5.0 out of 5.0 by Warden, Hazel Back again
Just as clean and quiet as the first stay. Determined to stay here every visit.
July 24, 2014
Rated 5.0 out of 5.0 by Maria22222 Excellent plac to stay
I love a vey clean room- including the carpet and my room was the best! Clean, comfortable, quiet and great service that sums up my experience. Thank you CandleWood Suites. I will be back soon!
July 23, 2014
Rated 5.0 out of 5.0 by BPKSA Great Service!!!
The staff at this Candlewood Suites went above and beyond to make our stay comfortable. We highly recommend this location and will be staying again ourselves when we need a hotel in Albuquerque.
July 22, 2014
Rated 5.0 out of 5.0 by Virocha Great service and comfortable bed
I stayed for a month and my experience in this hotel is excellent! Great amenities! thank you.
July 22, 2014
Rated 5.0 out of 5.0 by jnd2000 Great first experience
Although we stay at a number of IHG properties each year, this is our first experience at the Albuquerque Candlewood Suites on Menaul. We were so pleasantly pleased with the adequacy of the accommodation for the physically disabled and the helpfulness of the desk clerk we intend to choose this property for our future Albuquerque stays.
July 14, 2014
Rated 5.0 out of 5.0 by Grandmaof4boys Comfortable and a lot of room.
Was surpised when my room was upgraded, very enjoyable stay. Enjoyed the private bedroom away from kitchen and living room area. Would definitly stay at this Candlewood Suites again.
July 11, 2014
Rated 5.0 out of 5.0 by pumpkin001 Comfortable room
We had an excellent stay. The room was comfortable, and the air conditioner was definitely great because I had food poisoning.
July 7, 2014
Rated 5.0 out of 5.0 by sublteenergy great candlewood suite
Great, clean, quiet, large room. No problems. Recommend this hotel.
July 6, 2014
Rated 5.0 out of 5.0 by yankee99 Excellent Place to Stay
I have stayed at a number of hotels, but this tops my list of places I will return to. If I could have rated the hotel myself it would have gotten a A for everything.
It met my needs from the handicapped parking to the special features in the bathroom to a outstanding and very comfortable bed, temperature of room was on the nose. The ice maker in the freezer was great.
July 2, 2014
Rated 5.0 out of 5.0 by PA Traveler Clean and comfortable
Candlewood Albuquerque was very accomodating with our last minute schedule. The combined fitness, laundry and vending area was clean and organized. The suite was very comfortable with the only drawback being excess noise from foot traffic adjacent and above, which is becoming more typical as facilities return to primarily wood-frame construction. We do plan on staying here for our return visits to the area.
July 2, 2014
Rated 4.0 out of 5.0 by foxcap Great Rooms
I checked into the Albuquerque Candlewood Suites during a cross country road trip. The location was great, there is a Walmart right next door for food and plenty of local businesses in which to shop. I was a little put off by the staff at check-in and they never recognized me as an IHG Rewards member but they told me they upgraded my room for me so I was happy nonetheless. Now the entire third floor smelled like cigarette smoke but my room was fine. In fact, the room was amazingly clean and comfortable! It had a separate room for the bedroom and a nice big bath tub to soak in. The living area was super comfortable and allowed me to lay on the couch and just relax and watch TV for a bit. The kitchen was well stocked with plates, cups, and silverware so I didn't have to worry about anything. Overall, I was EXTREMELY pleased with this property and would definitely recommend it to anyone!
June 28, 2014
Rated 5.0 out of 5.0 by Oregon Mover Great Value
Very clean hotel. Only real issue was AC didn't work in bedroom area and laundry facilities were located in fitness center so fitness center was very hot. Otherwise, very friendly staff, clean hotel
June 26, 2014
Rated 5.0 out of 5.0 by dwjune212014 Great customr service
Keep up the GREAT work!!!!!! Will com back when my hubby and I need to get away.
June 25, 2014
Rated 4.0 out of 5.0 by ADXpatch Convient for an extended Stay
Convient location and ease of Freeway access. Good location and Great for extended stay for work.
June 23, 2014
Rated 5.0 out of 5.0 by RCB48 excellent value
wonderful experience in this ABQ property - close to interstate and convenient to airport - excellent value - will look forward to staying here again.
June 18, 2014
Rated 5.0 out of 5.0 by broncosandie large space
We were upgraded to a one bedroom suite. Unfortunately, we arrived late in the evening and left early in the morning. This would have been a great room to spend time in, but we were not able to. I will book Candlewood Suites in the future.
June 17, 2014
Rated 5.0 out of 5.0 An Excellent Value
Just like having an efficiency hotel room with a kitchen and a little more space than normal.
June 16, 2014
Rated 5.0 out of 5.0 by Bullwinkle56 Great stay
From the warm reception through the excellent room and comfort, my stay here was one of the best.
June 13, 2014
Rated 2.0 out of 5.0 by Mikesouthwest I do not recommend this property
We stayed in three Candlewood Suites across the USA from the end of May to the beginning of June as we travelled across the country. Albuquerque was our last stop. Frankly if it had been our first I doubt we would have stayed at the two other Candlewood Suites (which were excellent). First of all we arrived at 2PM with a reservation and were told "no rooms are available", check in is a 3PM. So I asked, "So I should just go away until 3 ?".."Yes" was the answer. It was clear the clerk could care less that we had just driven hundreds of miles and that it was extremely hot outside - we weren't even offered a bottle of water..so we drove around the parking lot for a while made some wide loops around the block killing time as best we could..finally I came back in at 2:45 and finally there was a room! #maybe someone could have called me?# My other real issue with this place is that the next morning I found my bill in a stack with everyone else's out front in the lobby. In this day of identity theft I found this practice shocking as my name and home address were exposed to anyone who wanted to take the envelop. The "Pantry" a feature we loved in the other candlewood suites was a joke in this place. Sorry but my best advice is to avoid this location at all cost!
June 11, 2014
Rated 5.0 out of 5.0 by HighwayHauler A super property
I've stayed here several times and it seems to be better each time I stay. I like the location as it's a quick trip to I-25 and I-40. The staff is always helpful and friendly.
June 10, 2014
Rated 5.0 out of 5.0 by Calvin Travel Outstanding staly
I have stayed at Candlewood before and they are the best buy on any I have ever stayed at. I would highly recommend this place to everyone.
June 10, 2014
Rated 4.0 out of 5.0 by curdavid noise kept us awake
make sure you stay on the top floor otherwise the noise of the people above you will prevent sleep
June 9, 2014
Rated 1.0 out of 5.0 by Abejero Unhappy with Candlewood
Will not stay at any Candlewood again
I thought I made myself clear !
I did not like your hotel !
June 8, 2014
Rated 5.0 out of 5.0 by AM65 Great Stay
Clean room and great floor layout. Good customer service, secure location. Will continue to use this hotel in future trips
June 2, 2014
Rated 1.0 out of 5.0 by judy76 awful
Terrible. I Ave never been treated like this before
May 31, 2014