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Rated 4.5 out of 5 by 140 reviewers.
Rated 5.0 out of 5.0 by Balloon Festival reservation mix up This was my second trip to Albequerque during balloon festival. I was there on business and had utilized this property during non balloon festival trips and really liked this property. Something told me to call and check on my special needs room reservation the morning of my arrival. A very kind woman answered the phone, lestened to my question, politely explained my original request had been changed to a regular room. The property was sold out. She asked for my cell # and said she would make a few calls, see what she could do, and call me back. Much to my surprise she called back within 30 minutes and told me everything was fixed for me! The lady turned out to be the GM of the property. I arrived late and all was well with the world. My stay was perfect, my needs were taken care of. She made me more committed to this brand than ever before!! Thank You So Much. I will look forward to future stays with this property. November 4, 2014
Rated 5.0 out of 5.0 by Lee My first visit to Candlewood Suites and I was impressed. It offered a convenient location and everything about my stay was very pleasant. No doubt I am a satisfied customer who will return. November 4, 2014
Rated 2.0 out of 5.0 by Not for me. I will not be coming back... I had to stay here for work unfortunately it was the same week as the hot air balloon festival. My first negative was that after returning back to the hotel after work, I noticed that my trash was not emptied out and there were dirty towels in the bathroom. I called down to the front desk and I was told house cleaning / room service is only once a week??? I was very surprised. The staff at the hotel forgets that some of us are road warriors and constantly travel. Week after week, I have to stay in various hotels. After work I don't get the pleasure of coming home and being able to sleep in my own bed. So for approximately a week it's where I have return to after working all day. A place for me to relax, unwind and consider my home for the rest of the week. The last thing that I want to do is come home to an over flowing trash can and dirty towels in the bathroom. After calling no one even offered to come to my room and dump the trash or ask if I wanted fresh towels. I got the impression that they didn't really care. Also I don't think it's too much to ask to provide coffee downstairs for the guests. Especially if they are Platinum status. It is not very often that coffee is not available in the main lobby when I travel. I don't want to be bothered with making coffee myself in a room that I am paying for and they only give you 2 cups even though I am there for 5 days. Besides it's not very good with powered cream and not enough sugars. Finally one evening I went downstairs and there was no one at the front counter but there was a sign that read, they were busy tending to other guests in the hotel and would return in a few minutes but if it was an emergency to pick up the phone and someone could help me. It wasn't an emergency and all I needed was an envelope. So I waited for several minutes and finally thought this is ridiculous so I picked up the phone and was told someone would be right there. Come to find out who ever was working was in the back eating something. I don't have a problem with that. What I do have a problem with is don't say on the sign IF IT IS AN EMERGENCY??!! It should say I am taking a short break (not helping other guests) please pick up the phone and someone will be able to help you. I am back in Albuquerque for work again this week but I will not be staying here. I am staying at Jamtin In & Sweets and very pleased with everything. November 4, 2014
Rated 5.0 out of 5.0 by Very good stay The quality standards at Candlewood have been met every time I have stayed in one of their properties. The full kitchen, recliner and apartment type set up work very well for a multi-day stay. The amenities for laundry and the Candlewood Cupboard are appreciated on long trips. The bed was very comfortable with a selection of pillows. The ability to open a window and get fresh air is also welcome. The staff was very helpful and well informed about the area. A small annoyance is the loud fridge which comes on very often. November 3, 2014
Rated 4.0 out of 5.0 by A nice place for extended stay The room was big and we enjoyed having a place to stretch out maps and booklets to plan our visits to Albuquerque and Santa Fe. Not having someone come in our room every day was easy for us; making our own bed and washing the few dishes we used for breakfast was a cinch. We would recommend Candlewood Suites in Albuquerque and would stay there again for a 5-day visit. November 2, 2014
Rated 5.0 out of 5.0 by Nice place for a long stay Nice place, about 300 ft^2. Everything you need. Staff was very friendly and helpful. Only annoyance was that the bed was very short. I am 5 ft 10 inches and I had to sleep sideways. October 31, 2014
Rated 5.0 out of 5.0 by Albuquerque NM Great place to stay & close to the freeways. Has everything you need. October 28, 2014
Rated 5.0 out of 5.0 by Great Stay! I arrived at 3am and the gentleman on staff was so kind and attentive as if I was arriving at 3pm! It was refreshing. October 27, 2014
Rated 5.0 out of 5.0 by Great service and fantastic room The hotel personnel were very friendly and gave us good advice where to eat. Room was clean, very comfortable bed. Not one thing to complain about. Not even outside noise. October 22, 2014
Rated 5.0 out of 5.0 by Railrunner Ride Great access to electrical outlets. Kitchen allows me to make my own coffee. Value. Value. Value. Location. October 21, 2014
Rated 5.0 out of 5.0 by Great facility! Comfortable room with great beds. The staff is friendly and the property is so well maintained. Great location as well! We stay here whenever in Albuquerque!! October 19, 2014
Rated 5.0 out of 5.0 by Clean, comfortable, and great service An excellent choice. The condition of the property is excellent. The rooms are clean, the staff friendly, and everything in the room worked properly. A great rate and all the above make this property a must stay. October 17, 2014
Rated 5.0 out of 5.0 by Great Stay The Hotel staff were very informative and friendly. its nice to see a genuine caring attitude. the facility was clean and welcoming. Keep up the good maintenance. October 15, 2014
Rated 5.0 out of 5.0 by Nice property Good place to stay in Albuquerque, conveniently located and a short drive to a Fiesta park and ride. October 15, 2014
Rated 5.0 out of 5.0 by Balloon Fiesta Great place to spend the week while participating in the Albuquerque International Balloon Fiesta. October 14, 2014
Rated 5.0 out of 5.0 by great room and service great room and friendly service. Working away from home and made this location my home away from home. Having a kitchen made the stay more enjoyable, and the room comes with everything you need to take advantage of the kitchen. October 10, 2014
Rated 5.0 out of 5.0 by Our Home Away From Home 2nd year at this hotel, visiting family for several weeks. Hotel, staff, amenities all wonderful. Proximity to our family, restaurants, Old Town attractions very good. Will be booking again in the Fall of 2015. October 2, 2014
Rated 5.0 out of 5.0 by Overall a great value. The location is very convenient to freeway entrance. Walmart is within easy walking distance for light-duty grocery shopping. The laundry was great -- but it would have been convenient to have a rod upon which to hang shirts/pants on hangers. September 29, 2014
Rated 4.0 out of 5.0 A nice place to stay and great if you are traveling with pets. We were pleased to stay at Candlewood Suites in Albuquerque. It was easy to check in and the help was very friendly. We were traveling with pets and being on the ground floor and near a door made transporting their crates into and out of the hotel easy. The room and bathroom were nice. We found the air conditioner a little loud, but didn't report it because we only stayed one night. September 20, 2014
Rated 5.0 out of 5.0 by Best in central ABQ Multiple opportunities to visit ABQ on business and this facility is always my destination. Very tidy rooms, quiet atmosphere September 20, 2014
Rated 5.0 out of 5.0 by Quiet, clean adn courteous My visit was for business and i needed a quiet place to work in the evening as well as the convenience of a kitchen so I wouldn't have to leave very often. My extended stay offered me just that. All the personnel I encountered were very friendly and courteous. I had a pleasant experience. September 16, 2014
Rated 5.0 out of 5.0 by Home Away From Home I just discovered this hotel chain this year and so glad I did. As a someone who is on the road a lot, I love coming home, because there is no place like home. Candlewood Suites is like a home a way from home. I love the full kitchen, work area and free laundry, friendly staff and to top it off they provide free movies and a DVD player. September 15, 2014
Rated 4.0 out of 5.0 by DOS Was a great stay, I liked the fact it had a dishwasher in the room, that was surprising September 15, 2014
Rated 5.0 out of 5.0 by Great night's sleep in quiet room Convenient location, quiet neighborhood led to a great night's sleep. September 11, 2014
Rated 5.0 out of 5.0 by Excellent room and staff I travel quite a bit and use most of the larger chains. This was one of the best rooms and a great price. The room was comfortable and spacious. It felt more like an efficiency apartment than a hotel room. September 9, 2014
Rated 5.0 out of 5.0 by Very Nice Hotel - Home Away from Home The hotel was clean, and the staff was very friendly. I felt like they genuinely cared about my comfort during this trip. I actually had to return back through Albuquerque, and ended up staying here again. It was nice to be able to use the laundry facilities to "reset" in the middle of a 2-week business trip, and it's a VERY convenient location, as far as being close to the interstate, lots of good food, and basically anything I needed to access. I would definitely recommend staying with them! September 5, 2014
Rated 4.0 out of 5.0 by nice rooms with a lot of space I like staying here at candlewood suites. Place is nice and clean. Rooms are nice and big. I'd recommend your place to stay. Price to stay is reasonable. September 5, 2014
Rated 5.0 out of 5.0 by Outstanding hotel! Great hotel for only 10,000 points for a reward night. The staff does an outstanding job! September 1, 2014
Rated 5.0 out of 5.0 by Great place to stay We really enjoyed our almost three month stay. The employees treated us like royalty. September 1, 2014
Rated 5.0 out of 5.0 by Great Stay We have stayed at many hotels in the southwest and the Candlewood Inn has to be one of the best. Fast and easy check in. They went out of their way to help us with our needs, even to the point of upgrading our room, which turned out to be a beautiful Suite. Thank you all, we will return. August 31, 2014
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