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Rated 4.1 out of 5 by 47 reviewers.
Rated 2.0 out of 5.0 by noisy and hard to get to barking dogs, people stomping in room above, airplanes taking off - extremely hard to get in and out of at the highway. October 27, 2014
Rated 5.0 out of 5.0 by Clean, comfortable and great service This is my 2nd stay at this hotel and I will keep coming back. It is clean, room is comfortable, not a lot of noise and the staff is very friendly and helpful. It is close enough to UT-Knoxville, but far enough out that you get to enjoy the beautiful East TN scenery. October 9, 2014
Rated 2.0 out of 5.0 by No Rest for the Weary The overall appearance of the hotel was ok. The inability to receive the non-smoking room that was booked in advance, left the stay with a bad taste. I have been utilizing IHG brands for a fair amount of years, some good and some bad. I was not pleased at my room. I was unable to get some rest due to the recent smoking and the scent of smoke is still in my CPAP machine. October 8, 2014
Rated 5.0 out of 5.0 by Great stay Everything was great. Would highly recommend staying here. The staff was great and very helpful. Amenities were good also. October 3, 2014
Rated 3.0 out of 5.0 by clean room nice staff nice kitchen in clean room, full size fridge was nice. Pillows were poor- not supportive for side sleepers. September 15, 2014
Rated 5.0 out of 5.0 by Fun In The Sun! Got done with business earlier in the day than expected, so I wanted to find a hotel near the Knoxville airport that had an outside pool. The pool offered plenty of sun and was not shaded by the buildings as I have experienced elsewhere in previous stays by the airport. Cooked steak by the pool on the hotel grill! Enjoyed watching a free loaner movie, and fell asleep in the comfortable recliner! Nice relaxing stay before flying out in the AM. September 1, 2014
Rated 5.0 out of 5.0 by Great stay The hotel was everything I needed it to be for my stay, . August 30, 2014
Rated 3.0 out of 5.0 by Told Promised Handicapped Room Was Unavailable Had to sleep one night in a hearing impaired room on the second floor. I'm in a wheel chair and so I was unable to use the bathroom. August 20, 2014
Rated 5.0 out of 5.0 by Friendly and convenient My husband and I enjoyed staying at the Candlewood Suites. The bed was very comfortable and the staff was very helpful and friendly. August 12, 2014
Rated 5.0 out of 5.0 by comfortable stay Clean room, well equipped kitchen, nice private pool with barbecue grill surrounded by green space. Staff was courteous and responsive to needs. Check in and out a breeze. Price better than a regular motel room in area. August 11, 2014
Rated 5.0 out of 5.0 by Great Place to Stay We stayed for two nights and were very happy with our stay. We felt the suite was a good value and were impressed with the suite, kitchenette and gym/pool facilities. Staff were friendly and helpful. August 11, 2014
Rated 5.0 out of 5.0 by Great place to stay This Candlewood Suite is a great place to stay. Clean, spacious room, friendly staff. Overall nice facility. Only thing I can complain about is I wish the curtains would block the outside light better. August 6, 2014
Rated 5.0 out of 5.0 by Knoxville Value This property was exactly what I expected from an IHG property. Great value, quality staff, and just the amenities I expected. July 29, 2014
Rated 5.0 out of 5.0 by Great mini apartment Loved the little kitchen but did not use it much. We were riding our motorcycle in the area and very busy. The location is perfect to hit the Foothills Parkway and on down to the Dragon and Cherohala Skyway. It keeps you out of most of the traffic and you can take 321 into Pigeon Forge if you want some shopping, etc. It is a great road too. 411 goes thru Sevierville and on over to Dandridge, Douglas Lake and Bushs Beans which is another great ride. We will be back to this Candlewood because of the staff and the great location. July 29, 2014
Rated 5.0 out of 5.0 by Great Location This location is great for the airport in Knoxville and also great for business! It is the best value in the Knoxville/Maryville market! July 26, 2014
Rated 1.0 out of 5.0 by Lousy customer service from desk employee. Front desk did not respond to issues with stopped up toilet or noisy occupants from room next to ours. Had to sleep in my car. July 22, 2014
Rated 5.0 out of 5.0 by Great place to stay We really enjoyed our stay at this hotel. Nice large rooms with full kitchen was something we liked very much. The staff was helpful and friendly. Room was clean and laundry room was an added feature much appreciated. Would stay here again. July 14, 2014
Rated 4.0 out of 5.0 by Clean The room was nice and clean. Did not have any orders. Had a complete small kitchen set up, including sink, frige, stove, and microwave. The closet was larger than normal. I would stay here again if I had too. July 9, 2014
Rated 4.0 out of 5.0 by Mini apartment Our room was a home away from home... a nice place to prep for our family reunion. The kitchen was super handy, including starting supplies. July 9, 2014
Rated 5.0 out of 5.0 by Service Friendly staff, clean hotel Would recommend to friends. Would stay here again if flying out from airport. July 2, 2014
Rated 5.0 out of 5.0 by great service good comfottable room very nice rooms all the staff was very nice one of the best places to stay in tn Dannie bowling June 3, 2014
Rated 4.0 out of 5.0 by Cleanliness My room and all of the common areas were clean. I also liked the location of the Candlewood Suites in relation to the airport, my job, and places to eat. June 2, 2014
Rated 4.0 out of 5.0 by Great Customer Service I would like to Thanks the General manager for excellent customer service he provided. I have issue with the Door Key and as soon as I notified he quickly fixed and came all way to my room to ensure everything is taking care off. Hats off for customer service January 27, 2014
Rated 1.0 out of 5.0 by will not stay Toilet overflowed staff didn’t help just got handed a plunger and towels, and the staff left the towels for two days. December 31, 2013
Rated 5.0 out of 5.0 by Excellant service and rate Very clean and comfortable for a good rate. Brittney at the front desk was very helpful with the Internet service issue we had with our computer and helped us resolve it. Airport shuttle service a bonus...would highly recommend. December 30, 2013
Rated 5.0 out of 5.0 by Impressed Very clean room. Powerful shower! Thickest towels, ever! Great rate! December 5, 2013
Rated 5.0 out of 5.0 by OVERNIGHT STAY Very pleased with this hotel. We only stayed overnight after a wedding. The kitchen area would have been perfect for a longer stay. Great room with nice comfortable bed. Bathroom very clean also. October 14, 2013
Rated 5.0 out of 5.0 by Nice hotel Breakfast should be included. Also, check out invoice was not ready when left five am in the morning. Clean and ideal set up for couples October 3, 2013
Rated 4.0 out of 5.0 by Good value We stayed at a Candlewood in Burlington MA and thoroughly enjoyed. This Candlewood is not as good and the Burlington, but we still liked the space and the kitchenette. My only compliant is the carpet is always so dirty at most of the motels that we have stayed in the past month and I wished that they would clean them at least once a month and check the coffee pots because the water compartments are always very dirty and the water line full of something......not sure what but it takes 5 to 10 times of running water through them to get fairly clean water out! We were on 4th floor and internet was next to impossible. October 2, 2013
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