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Rated 4.4 out of 5 by 49 reviewers.
Rated 4.0 out of 5.0 by Good value for the money The customer service of the staff was wonderful and prompt. October 16, 2014
Rated 2.0 out of 5.0 by Great Hotel but had issues. Before I list the issues I had during my most recent stay let me say I've stayed for extended periods 7 other times in this hotel and never had any of these issues. Also let me list the great things about this hotel. Something new is the lending locker. You can borrow wine classes, grill utensils, push up bars, etc from the locker. It's a great idea and makes you feel a little closer to home. The hotel has a nice selection of tea and coffee available 24/7. The front desk staff are always helpful. The rooms are great for extended stays because of the great kitchen and fulls size refrigerator. There is a Weber grill connected to natural gas which is very convenient if you would like to cook out. The area is always clean and the parking lot is well kept. I used the gym often while I was there. Free weights, a weight machine and some cardio equipment. The laundry is nice too. The washers and dryers are free for use by all residence which is nice since most hotels nickle and dime you for everything. Now to the issues I had during this most recent stay. When I checked in I found dirty dishes in the dishwasher. No big deal since I usually wash all the dishes the first day I get there anyway. I did let the front desk know and told them it was not big deal. After that is seems like the cleaning person did a very poor job cleaning the room and never refilled the shampoo and soap. I had to go to the front desk to get it refilled. Also the morning of the second day, there was no hot water. I didn't realize it was a issue with the hot water. The second day I figured out if you let the water run for 20 minutes it would finally warm up. Five days into my stay they replaced a pump on the first floor. This reduced the wait time by between 7 and 10 minutes. The other issue I had was with the internet. I usually try to chat with my 1 year old son every night before he goes to sleep. It was hit or miss if I could connect. I'm not sure if it is a bandwidth issues or connectivity being lost. I tried both wireless and with a CAT5 connection. I was always able to surf and check email but it was frustrating since I was able to chat with my son from Afghanistan but not here in the states. Overall the next time I'm in the area, I will think hard before staying at this hotel again. October 10, 2014
Rated 5.0 out of 5.0 by Comfortable, clean and convenient to Mt Vernon I highly recommend this hotel if you are staying in the area and visiting Mt Vernon and Ft Belvoir October 9, 2014
Rated 5.0 out of 5.0 by Great hotel We loved our stay at the Candlewood Suites Alexandria - Fort Belvoir. Everything exceeded our expectations, including the extra amenities (movie rentals!). Will definitely stay here again. October 7, 2014
Rated 2.0 out of 5.0 by Room services for cleaning Watch the staff closely they say they clean your room, but they really don't. I took picture and marked the linen to show the management that they do what is required. October 7, 2014
Rated 5.0 out of 5.0 by Complimentary item Was pleasantly surprised to receive complimentary donuts the day we checked out of the hotel. We were impressed with the friendliness of the staff on check-in, the donuts made a very positive impression as they were unexpected. Overall we had a very pleasant stay, which concluded on a positive note. September 25, 2014
Rated 3.0 out of 5.0 by Comfortable bed and great service Room overall was satisfactory but standards in some areas not up to par. September 23, 2014
Rated 5.0 out of 5.0 by Enjoyable stay My stay in the Candlewood was very pleasant. Tori and Kevin were very helpful and accommodating. When I needed anything, she was always helpful and pleasant. I appreciate her thoroughness and ability to research anything she was not familiar with. I enjoyed my summer long stay and if the staff would not have been as pleasant, it would have been unbearable. September 22, 2014
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