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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    75%
    Recommend This Property

    Overall Experience

    4.0

    based on 66 reviews
    75%
    Recommend This Property

    Ratings Breakdown

    66reviews

    • 5 Stars
      32
    • 4 Stars
      18
    • 3 Stars
      7
    • 2 Stars
      3
    • 1 Stars
      6

    Comfortable Stay

    By

    January 11, 2015

    If you'd stayed at a Candlewood before you'll know what to expect. Very typical Candlewood. Room was clean, bed was comfortable. Housekeeping and Hotel staff barged into my room a couple of times, but my door latch was on so no big deal, just a misunderstanding.

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    Trashy hide-a-bed and no towels

    By

    January 08, 2015

    platinumelite

    The hide-a-bed was covered in food crumbs and other trash when pulled out for sleep. Really left a bad feeling about staying in this location. There was also only one bath towel available even though this room was set up for up to four people. Very disappointed in our decision to stay in this hotel.

    Posted byCustomerCare
    January 18, 2015
    Dear hunter43, Thank you for being an IHG Rewards Club Platinum Elite member and for leaving us a feedback. Our hotel is very proud of its level of service, cleanliness and quality of product. It seems that we were not able to execute an exemplary hotel stay experience with regard to room cleanliness and lack of towel. Please accept our sincere apologies for any inconvenience these issues may have caused you. Your comments have been forwarded to the hotel management and we are confident they will take necessary actions to improve our guest satisfaction. We value you as an IHG Rewards Club Platinum Elite member and hope you will continue to choose IHG for your future travel needs. Sincerely, Lera P Case Manager IHGCare
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    bad services in room

    By

    December 22, 2014

    platinumelite

    I lost phone calls since I discovered the last day that the phone did not work and nobody in the hotel took care about it. Room and bed were not clean.

    Posted byHotelStaff
    December 23, 2014
    Dear Sir or Madam Ramg73, I sincerely apologize for the condition of your room. Most importantly for the lack of service you received from my staff. I will definitely try my hardest to make sure these kinds of issues will not happen again. Once again, I am sorry. Sincerely' Hotel Managment
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    great stay

    By

    December 06, 2014

    great place. Door trim in bathroom had been recently repaired and nail holes were still visible but no big deal

    Posted byHotelStaff
    December 08, 2014
    Thank you for your kind feedback Mr. RobDFW. We'll be sure to pay extra attention to the little details. Sincerely
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