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    Candlewood Suites Amarillo-Western Crossing

    Extended-stay travelers play by different rules and need a hotel that understands your unique needs. Candlewood Suites Amarillo - Western Crossing is designed from the ground up, just for you. We are just minutes from some of the key companies in the Amarillo area such as Pantex, Bell Helicopter Textron, Siemens’ and Tyson . Candlewood Suites gives you the amenities that make you feel at home. Fully equipped suites with full kitchens, room to spread out, space to work and space to relax, plus there’s shopping and dining within walking distance. Just a short drive from the hotel you’ll find the Wonderland Amusement Park, American Quarter Horse Hall of Fame Museum, Big Texan Steak Ranch, Historic Route 66, Cadillac Ranch, Lake Meredith Recreation Area, Palo Duro Canyon State Park and so much more.

    When it’s time to get connected we know what you need, free wired and wireless high-speed Internet, cable, sports and movie channels. And when you need to burn some energy the fully equipped fitness center will help melt the stress away. For a relaxing evening, use our gas grill in the Gazebo, to cookout whenever you crave a taste of home and for a late night snack you can always grab a treat in our 24 hours Candlewood Cupboard.

    When you are visiting the Panhandle of Texas, we know what you need. Candlewood Suites Amarillo-Western Crossing is your best stay…for a week, a month or even a year.

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    Quick Info

    Highlights

    • On-site Guest Self-Laundry Facilities
    • Housekeeping Full Service
    • Standard Wireless Internet service is free for all members
    • On-site Fitness Center Available
    • Outdoor Gazeebo Grill
    Pets Welcome

    It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.

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    Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accomodate your group.

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    Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.

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    At Candlewood Suites® hotels, we want you to experience comfort in every sense.

    Getting Here

    Candlewood Suites Amarillo-Western Crossing
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    69%
    Recommend This Property

    Overall Experience

    3.9

    based on 88 reviews
    69%
    Recommend This Property

    Ratings Breakdown

    88reviews

    • 5 Stars
      41
    • 4 Stars
      21
    • 3 Stars
      10
    • 2 Stars
      6
    • 1 Stars
      10

    Bad Experience

    By

    July 22, 2015

    Had a bad experience. Am waiting for a refund. Don't care to go in to details at this point. Will not return to Candlewood.

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    Dirty and Overpriced

    By

    July 16, 2015

    Arrived to the room and it was not clean, received another room and it was 1 bed instead of 2 beds which was what was booked. So after 45 minutes of running up and down from the 4th floor with 2 small children we finally get a clean and correct room. Front desk staff did not apologize for any of the problems.

    Posted byHotelStaff
    July 20, 2015
    Dear Dawn131, Let me extend my most sincere apology for the lack of help and costumer service you experience at my property at the time you checked in. We will take heed to your review and make sure our staff has the proper training with going over and beyond, so that this never happens again to a guest in the future.
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    Comfortable bed and pillows

    By

    July 16, 2015

    the bed and pillows were wonderful, the front desk help in the mornings were very friendly and helpful.

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    Second non-stellar experience

    By

    July 15, 2015

    club

    I am an IHG Rewards member and usually stay at Staybridge Suites and Holiday Inn Express. This was my second stay at a Candlewood Suites and again I was disappointed just like the first stay. First, when I arrived about 15 minutes before check-in time I was turned away saying I couldn't check-in yet and to come back in a 1/2 to one hour timeframe, as well as the staff person was not very courteous. Second, upon taking a shower it came to our attention that we didn't have any bath towels, totally unacceptable, went down to get some and the staff had the hardest time finding any. They first went to the laundry and low and behold there were not bath towels. How can the laundry not have any bath towels? So they ended up raiding another room to give us bath towels. Also, the reception area seemed a little sparse, like lamps on the floor, so I asked how long they had been opened thinking they were new and just getting last minute details together, but they had been open for 3 years. As an Operations Manager I notice these details of incompleteness.

    This was my second disappointing stay with Candlewood Suites. I have a reservation for another this weekend in Dallas, let's see what happens then. Third strike and you are out.

    Posted byHotelStaff
    July 20, 2015
    Mr. or Mrs.Lowemanc, Thank you for your feedback; We sincerely apologize for your second disappointed stay at Candlewood Suites. I can only speak for my property, when I say You are correct this is not how we should had handle the lack of inventory that is provided for our guest. I will make sure this never happens again.
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