Rated 4.6 out of 5 by 78
Rated 3.0 out of 5.0 by Conrad10 Comfortable nights sleep!
I travel over 225 days a year for business. First off this hotel was very clean outside, and inside the front lobby. Bed was comfortable, but I found the room cluttered and dirty looking. Carpet also looked like it was worn and dirty. Overall I had a goods night sleep so that is what counts the most.
October 21, 2014
Rated 5.0 out of 5.0 by airstream Clean and Reasonably Priced
This was a safe, clean place to lay our heads for a night as we visited UB. The rooms were clean. Our only issue was that we had trouble getting the room temperature where we wanted it and kept setting it for a little hotter then cooler. It was touchy and a couple degrees seemed to make a big difference. If we had stayed for more than one night I'm sure we would have got it correct on our end. This was our 1st stay at a Candlewood Suites and we were impressed. If we were staying for a longer time we might have gone with a hotel with a pool that cost a little more but for our short visit, not having a pool was fine.
October 21, 2014
Rated 4.0 out of 5.0 by rob0729 Comfortable Spacious Room
Room was quite comfortable and spacious but the room climate control was loud the room down the hall had a very strong smell of curry, the beds are not made up daily, the light switch over the bed didn't work everytime. The housekeeping crew didn't check to see if there was a fresh roll under the bathroom cabinet. I had to go to the front desk to get it.
For what you pay for the room the consummables in the room should be there for you and the beds should be made daily at a minimum.
October 17, 2014
Rated 5.0 out of 5.0 by Jacobean Major Discovery
My first stay at this brand,stayed 3 nights and although I had to make my own bed, the savings more than made up for it. Excellent size room with reclining chair and all the facilities to prepare a meal in your room to suit your own taste, made my stay most desirable.Also lots of choices in restaurants and Malls in the immediate area.
Very comfortable bed with regular size pillows,something of a rarity these days.
The staff were all exceptional by showing so much concern over my well being. Just loved being pampered.
Great access from the major Hi-ways. I came from Canada and for all you shoppers, ideal location. Lots of parking space and i really felt secure.
Would I return,yes, most assuredly.
October 14, 2014
Rated 5.0 out of 5.0 by RoRosen We enjoyed our stay very much
Reasonable rates, a nice, clean room and friendly and courteous staff. What more do we need?! We have stayed here before and we will certainly be back.
October 12, 2014
Rated 5.0 out of 5.0 by Rico17 Another Comfortable Stay
IHG family of hotels did it again with a great stay in my hometown . Very dependable .
October 11, 2014
Rated 4.0 out of 5.0 by LImom Nice size room and close location to UB
I stayed at this hotel for only one day and it was fine. The location was perfect for my college visit to BU. Hotel is also very close to Niagara Falls, it only took us about 30 mins to get there. The front desk staff was very nice and the check in and check out process was very easy. Overall, I would stay here again.
October 2, 2014
Rated 5.0 out of 5.0 by Ted N reunion @ UB
Thiings were great for my 2 day stay . The only problem I had was a heavy footed person above me who walked as it seems hard on the floor and moved around a lot at 5:00 in the morning .the thud ,thud, thud ,kept me up for a while .
October 1, 2014