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Rated 4.7 out of 5 by 97 reviewers.
Rated 5.0 out of 5.0 by Great Value Great location, close to shopping, love the free laundry facilities. Very comfortable and spacious room; the modern full kitchen was used everyday. November 4, 2014
Rated 5.0 out of 5.0 by Great Service We travel for leisure and business often. This is the first time I have ever given a hotel 5/5 star rating. The front desk staff was wonderful, friendly and knowledgeable about the area and restaurants. The room was spotless as were the halls, elevator and lounge. It was refreshing to have nothing to complain about. Highly recommend this hotel. Great job! November 3, 2014
Rated 4.0 out of 5.0 by Very noisy outside the hotel Recently stayed at the hotel Put on first floor on the frontside of the hotel. Very noisy, listened to trucks and cars pulling in and out of the parking lot, could hear people talking at all hours of the night in the parking lot If you are staying here, ask to be on back side on higher level floor. October 30, 2014
Rated 4.0 out of 5.0 by Football Game at UB Great looking hotel on the inside and outside. Comfortable room and bed. Slept in a queen size bed which only had one bedside table - the other side of the bed was next to the wall and only allowed enough space to walk through to the head of the bed. Wished there would have been free coffee in the morning. Great location; right next to the University at Buffalo. October 29, 2014
Rated 5.0 out of 5.0 by soft bed I felt the bed was too soft for me. I like a firmer bed. The room was a little small, making it hard to get around the bed to get in bed or to make it in the morning. October 27, 2014
Rated 5.0 out of 5.0 by friendly staff stayed before, that is why i returned, staff always helpful, room comfortable October 24, 2014
Rated 5.0 out of 5.0 by Nice Surprise The room was very well equipped, spacious, clean and comfortable. The amenities, the facility and the location was excellent. The staff was extremely friendly and helpful. We were very very pleased with our accommodations. October 23, 2014
Rated 5.0 out of 5.0 by Comfortable Bed and Room Very Clean Easy Check in and check out. Very clean room and bed was very comfortable. October 22, 2014
Rated 5.0 out of 5.0 by Always a GREAT stay I highly recommend this hotel, whether for a single night's stay or an extended business trip, the staff has always been accommodating and diligent in assuring my stay is as comfortable and enjoyable as if I were in my own home. October 22, 2014
Rated 5.0 out of 5.0 by First time Staying at Candlewood, but definitely not the last! I am an IHG platinum elite member, but this is the first opportunity I had to stay at a Candlewood Suites hotel and I was extremely pleased with all aspects. The hotel staff was very warm and friendly, the hotel itself was in excellent shape structurally, very clean, in a safe area, and very quiet. The rooms were comforting and the bed was very comfortable and allowed us to get a good night's sleep. I highly recommend Candlewood Suites. October 22, 2014
Rated 4.0 out of 5.0 by Clean comfortable hotel near Buffalo and Niagara Had a great stay. Slept like a dream and my other two guests were impressed as well. October 22, 2014
Rated 3.0 out of 5.0 by Comfortable nights sleep! I travel over 225 days a year for business. First off this hotel was very clean outside, and inside the front lobby. Bed was comfortable, but I found the room cluttered and dirty looking. Carpet also looked like it was worn and dirty. Overall I had a goods night sleep so that is what counts the most. October 21, 2014
Rated 5.0 out of 5.0 by Clean and Reasonably Priced This was a safe, clean place to lay our heads for a night as we visited UB. The rooms were clean. Our only issue was that we had trouble getting the room temperature where we wanted it and kept setting it for a little hotter then cooler. It was touchy and a couple degrees seemed to make a big difference. If we had stayed for more than one night I'm sure we would have got it correct on our end. This was our 1st stay at a Candlewood Suites and we were impressed. If we were staying for a longer time we might have gone with a hotel with a pool that cost a little more but for our short visit, not having a pool was fine. October 21, 2014
Rated 4.0 out of 5.0 by Comfortable Spacious Room Room was quite comfortable and spacious but the room climate control was loud the room down the hall had a very strong smell of curry, the beds are not made up daily, the light switch over the bed didn't work everytime. The housekeeping crew didn't check to see if there was a fresh roll under the bathroom cabinet. I had to go to the front desk to get it. For what you pay for the room the consummables in the room should be there for you and the beds should be made daily at a minimum. October 17, 2014
Rated 5.0 out of 5.0 by Major Discovery My first stay at this brand,stayed 3 nights and although I had to make my own bed, the savings more than made up for it. Excellent size room with reclining chair and all the facilities to prepare a meal in your room to suit your own taste, made my stay most desirable.Also lots of choices in restaurants and Malls in the immediate area. Very comfortable bed with regular size pillows,something of a rarity these days. The staff were all exceptional by showing so much concern over my well being. Just loved being pampered. Great access from the major Hi-ways. I came from Canada and for all you shoppers, ideal location. Lots of parking space and i really felt secure. Would I return,yes, most assuredly. October 14, 2014
Rated 5.0 out of 5.0 by We enjoyed our stay very much Reasonable rates, a nice, clean room and friendly and courteous staff. What more do we need?! We have stayed here before and we will certainly be back. October 12, 2014
Rated 5.0 out of 5.0 by Another Comfortable Stay IHG family of hotels did it again with a great stay in my hometown . Very dependable . October 11, 2014
Rated 4.0 out of 5.0 by Nice size room and close location to UB I stayed at this hotel for only one day and it was fine. The location was perfect for my college visit to BU. Hotel is also very close to Niagara Falls, it only took us about 30 mins to get there. The front desk staff was very nice and the check in and check out process was very easy. Overall, I would stay here again. October 2, 2014
Rated 5.0 out of 5.0 by reunion @ UB Thiings were great for my 2 day stay . The only problem I had was a heavy footed person above me who walked as it seems hard on the floor and moved around a lot at 5:00 in the morning .the thud ,thud, thud ,kept me up for a while . October 1, 2014
Rated 5.0 out of 5.0 by stress free stay Always easy in/out, whether to Niagara Falls or the City of Buffalo. Easy access to everything without being in the city. September 27, 2014
Rated 5.0 out of 5.0 Check in We had a lovely check in and we felt very welcomed. Our dog was very welcomed too. Thanks, Eleni September 21, 2014
Rated 4.0 out of 5.0 by Candlewood - Amherst (Buffalo) NY The rooms were good and clean. Bathroom was good and clean towels. TV channels were sufficient. One expectation is they can include breakfast in the mornings with a small list September 4, 2014
Rated 5.0 out of 5.0 by Great place to stay The location was great. Close to the highway and shopping malls. Felt safe with the Buffalo State University near by. Its a well lit area. The staff was very friendly. The room was clean, the towels could have been a bit softer but at least they were clean and a good size. The kitchenette is the best feature for us. We like to do our own breakfast and late night snack. Everything worked fine. This is my second time staying at this location and I would definitely stay here again when I am in Buffalo. September 3, 2014
Rated 5.0 out of 5.0 by Relaxing 10 Day Stay & Vacation in Western New York My partner & I had the best vacation this August by staying at the Amherst, NY Candlewood Suites. The suite size was comfortable & generous; every amenity was clean and serviceable. There is plenty of parking around the building and the suites are centrally located to shopping, the freeways and UB's Amherst Campus. The Hotel staff are friendly, energetic and extremely knowledgeable about WNY; plus they are internet savvy! Since the moment we walked through the doors at check-in, Rene & Jackie were there to welcome us with friendly smiles. Lauren is forward thinking in helping us plan out our day of area activities. The evening managers; Brad and Matt were courteous and ready to assist us with any details before we retire. House keeping at Candlewood Suites is "amazing"! The director of housekeeping; Tamra gave us exceptional attention when we requested anything room related; including the "best" shower matt ever! Everyone at Candlewood has an awesome customer service ethic; aside from leaving our friends & family we knew we were going to miss the charming staff and attention to detail at Candlewood Suites. Thank you "People"! August 29, 2014
Rated 5.0 out of 5.0 by Very nice hotel This hotel exceeded all my expectations - my suites was very nicely appointed, and the staff was exceptional. Highly recommended. August 27, 2014
Rated 5.0 out of 5.0 Nice suite Kids love the kitchen and service over there, Comfortable bed and great service. Will visit next time. August 25, 2014
Rated 5.0 out of 5.0 by Great staff willing to accommodate us for early arrival We come up here every August for the last 10 yrs to help my husbands aunt who puts on a hugh fund raiser. We choose your hotel for the last 3 yrs mainly because of all the friendly staff!!! What a great job they did accommodating us when we arrived early!!! Thanks we will see you next August!!!!!! August 24, 2014
Rated 5.0 out of 5.0 by Perfect! My stay here is always great. The only thing that would improve it is an on site restaurant. August 13, 2014
Rated 5.0 out of 5.0 by clean, quiet, and convenient Our room was spacious and quiet. The Amherst location is conveniently located just a short drive to the Falls. August 11, 2014
Rated 5.0 out of 5.0 by Great hotel near UB Have stayed before and will stay again. Great value. Front desk staff very helpful! August 9, 2014
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