Rated 4.6 out of 5 by 104
Rated 5.0 out of 5.0 by WindWarrior67 Great home away from home
I had to leave my travel trailer behind due to the cold weather but staying at Staybridge made the stay much better than expected and made our accommodations as comfortable as possible. The staff was very attentive to our needs and even went a little out of the way to lend the extra comfort we could not have since we didn't have our travel trailer with us.
April 20, 2014
Rated 5.0 out of 5.0 by greg520 Six Month Stay
Excellent service and accommodations, especially for extended periods of time. A most comfortable and friendly atmosphere.
April 15, 2014
Rated 5.0 out of 5.0 by MJHine7 Super clean room and extremely attentive service
I was impressed at how clean and spacious the hotel and room was during my stay. The staff was very friendly and proactive with sharing information on the breakfast buffet and accommodations.
April 15, 2014
Rated 1.0 out of 5.0 by Hezmacory Clean rooms
This was my 3rd stay here. The 1st two times were great and that's why I returned. This past time I was not pleased and I probably won't return. Your employees that are also residents are not friendly people. While at the pool, I was given dirty looks by two different employees. I was sitting at a table near the shower, when your off duty employee told me I better move or get wet. Very rude!!!!
April 12, 2014
Rated 5.0 out of 5.0 by peteaway Suite time
Staff were very accommodating to my needs. Having a suite and breakfast included is exactly what I look for with the travel I do. Rooms
April 6, 2014
Rated 5.0 out of 5.0 by ~KKKK First Rate Staff
While checking in I happened to mention I was in town to do a presentation, well a plate of very yummy chocolate chip cookies and a handwritten good luck note found its way up to my room a little later. That is an attentive and caring staff!!
April 4, 2014
Rated 1.0 out of 5.0 by fats1958 ROOM SMELLED
room smelled of body oder smaller than expected and room cleaning did not happen even when we asked for it to be cleaned it was done poorly very dark
March 26, 2014
Rated 5.0 out of 5.0 by JodiON Great stay
This hotel was just what we needed. Great place to stay.
March 24, 2014
Rated 5.0 out of 5.0 by Roof Guy Dave Excellent business lodging experience
The hotel is clean and convenient, great ammenities. Close to restaurants, grocery stores (for extended stays) and easy on/off the highway. Dinner and breakfast were provided and both were great. Nothing overly fancy but tasty and hot. Really enjoyed relaxing in the hot tub after six hours of driving. Great staff, friendly and accomodating. Very warm environment. It's clear that the staff cares.
March 21, 2014
Rated 5.0 out of 5.0 by Olajoy Home away from Home
As a single mum, my choice of getting a hotel that caters for my relaxation need and my children having a nice break has not always been a pleasant one. But on all counts staying at this hotel during our last March break -2014 vacation more than exceeded our needs.
The friendly staff complements all that you want in a hotel - "they all smile" and for sure they are not putting up a show. The rooms (beddings) including bathrooms (towels) are clean, comfortable and quiet. The choice of TV channels for the family was "so cool" (my daughters quote).
Two things I'm sure of God permitting is this - We are coming back and we will spread the news to family and friends travelling in from Canada to Buffalo.
I sure have no reservations with recommending this hotel.
March 20, 2014
Rated 5.0 out of 5.0 by redryder Cost / Value / well worth it.
Great place to stay for family or while passing through. Nice amenities and clean facilities. Pool was clean and well maintained even in the dead of winter.
Good breakfast, clean suite with kitchenette. I would stay here again.
March 19, 2014
Rated 5.0 out of 5.0 by Jumpinbob Free dinner and beer. what more can you ask for?
Been here 3 times now and have had great service and a fun time every time. Cant wait to go back.
March 18, 2014
Rated 5.0 out of 5.0 by Travel_Guy_2014 Nice Hotel
Would return on the next visit. The room was very comfortable and plenty of spac.
March 17, 2014
Rated 5.0 out of 5.0 by FairReviwer Excellent Service and Great Ammenities
Excellent service provided by staff- the cook actually circulated the breakfast area to speak with guests and check to ensure that they were okay.. Break fast was great with a wide variety of freshly prepared, delicious hot and cold items. The bed was very comfortable, the suite was clean, and spacious. We appreciated the fully equipped kitchen, utensils, dish soap etc. Also, the hotel provides a great outdoor patio space, and a separate TV room for guests to enjoy.
March 11, 2014
Rated 5.0 out of 5.0 by sam jacob Comfortable bed and great service.
WE loved it, however the pool was a deal breaker as it was not in use due to maintenance, we were upset, as were the kids.
March 3, 2014
Rated 5.0 out of 5.0 by Mike LR Pleasant surprise
This was my first Staybridge stay, and I found it very pleasant. The facility was clean and up to date. The location was convenient for what I needed to accomplish in the area.
The evening social meal was unexpected, and had I not made previous plans I certainly would have partaken. The breakfast was a step above most other similar properties.
I will utilize this location again when in the area.
March 2, 2014
Rated 3.0 out of 5.0 by Ohio Bound 2 2nd Visit Disappointing
We loved our first one-night visit, place for kids to rest half way through our trip. We chose because light dinner meal and Breakfast are included, kids love the two room suite.
Please note that our stay was one-night, not extended stay. The hotel is PERFECT for extended stays. I feel a little bad writing this review since we only stayed one night, but this time, our visit was disappointing.
First of all, NY State Thruway view room, way too much traffic noise (trucks) kept wife and one child up very late.
The food offering at the Social Evening Reception was uneatable, potato skins were dry with old melted cheese that had solidified, canned chili, canned cheese sauce - YUK! "Greek Salad" no Feta, no olives, ranch dressing, sliced tomatoes #obviously from a hamburger garnish tray# Just terrible - not even close to a Greek salad. Ended up ordering out for dinner which added cost to the trip.
Breakfast - I watched an unaccompanied child sneeze into his hand and they rifle through the bagels with the same hand. - yum! The fruit in the fruit salad was hard and tasteless, powered scrambled eggs, some kind of sausage, but not appropriate for breakfast. Soggy French toast sticks #steamed to a limpness that resembled overcooked pasta#. Yogurt, OJ and fresh made Waffles saved the day - the make-yourself Waffles are WONDERFUL!
One of two elevators was closed for new tile installation, which was scheduled at the same time new roles of carpet were delivered and installed on 3rd floor. Line at single working elevator - guests and carpet installers with 12' wide carpet rolls.
On the plus side, the kids enjoyed the pool, great cookies at the front desk, very friendly and helpful staff, good coffee. Rooms clean and comfortable #except for traffic noise#. We will be back, so I would recommend this property based on our first visit, which was wonderful. Our first visit was during the summer, outdoor grilled hamburgers for evening reception were great - kids really enjoyed.
Since we only stayed one night, I can not comment on daily housekeeping, but our room was clean upon arrival.
Kudos to the staff, from the front desk to the housekeeping and maintenance staff, everyone is friendly and respectful - made us feel very welcome.
March 1, 2014
Rated 5.0 out of 5.0 by Scorpions_parent great for teams
our volleyball team stayed here for one night.
Variety of rooms to meet all needs - athletes staying with other families could have privacy and still be in the same unit with 1-and 2-bedroom options as well as studios.
Excellent breakfast and the availability of fountain drinks and snacks at any time was wonderful.
Fridge, dishwasher & cooking ability in every room is great bonus.
First-come, first served media room only seats 9 people, but does so very luxuriously for watching a movie.
Staff are VERY friendly and helpful.
Very close to the Buffalo Niagara Court Centre
February 26, 2014
Rated 4.0 out of 5.0 by Joe-Vet2014 Adequate
I travel a lot for my company, but this is the first Staybridge that I have stayed in. This was a personal trip with close friend to an event for our daughters. We were very pleased with the suite and the hotel in general. The only issues we had were minor, such as, no place to get ice upon arrival (staff did give us some but with a little attitude), and the pool was heavily used and didn't appear to be taken care of properly. (my wife sells pools and spas and wouldn't let our kids in the pool)
February 22, 2014
Rated 5.0 out of 5.0 by Pokeyboop Comfortable Bed and Great Service
Service was great! Staff was wonderful. Anytime we asked for anything, they were accommodating. It was a great experience. I would recommend this hotel.
February 19, 2014
Rated 5.0 out of 5.0 by Teresa61 Great Service
Staff was very friendly and helpful. The rooms were not very clean though. There was dust on lamps and tables and the kitchen floor was dirty as well.
February 18, 2014
Rated 5.0 out of 5.0 by Shelm Great hotel
great hotel, felt very relaxed and comfortable. Made my stay pleasent. I would stay here everytime when I am in the area.
February 17, 2014
Rated 5.0 out of 5.0 by Candyman1949 Great Hotel
Could not have expected any more from a extended stay hotel
January 22, 2014
Rated 2.0 out of 5.0 by 007india Experience with Staybridge West Seneca - Slade
The services and kind of treatment meted out in this hotel is awkward. I may not have enough space to write everything here. The most awkward thing I heard as per staff is as per the hotel policy every food is supposed to have either meat or egg which is ridiculous. I have been staying here for 3weeks now. Forget this, yesterday the room was not even cleaned. At least couple of days in every week, the dustbins (one of them) is not emptied. Even during full clean the rest room was not cleaned. Now the kitchen roll paper is empty and they said it will be refilled during next cleaning which they don't know when it will happen. This hotel is suitable only for non-vegetarians. The chef was nice to acknowledge the situation.
The internet is simply awkward. My laptop never connects to internet with Wi-Fi where as it works well with LAN cable, also the Wi-Fi works well in outside. My bath towel after replacement has a worm which I showed to the staff in reception. They just simply responded that since they wash in a bulk, they can't check individually.
I raised the cleaning issue to the hotel staff, the elderly lady in the reception was very rude and she started to respond before I finish. I stayed in same hotel in Salt Lake City and it’s a wow, good.
You people must put some trained staff and who should at least know how to smile, of course we don't stay for free.
Prefer this hotel only if you don't have any other option.
January 21, 2014
Rated 5.0 out of 5.0 by Icewackers Would Definitely Return
Fantastic room with all the room amenities. Great staff.
January 18, 2014
Rated 5.0 out of 5.0 by kippur65 Excellent staff
I stayed here while on business in Buffalo. During my stay we had a snow storm that closed all the area roads for a full day. The hotel staff selflessly stayed and ensured the comfort and needs of the hotel guests were met. They ensured the same quality of service I am use to at a Staybridge was met throughout the storm as the travel ban prevented anyone from leaving the hotel. They provided me and my colleagues a place to get some work done, and they made lunch for all the guests, and provided very delicious brownies and cookies. Great place to stay - highly recommended.
January 18, 2014
Rated 4.0 out of 5.0 by bigscott great staff
over all the room was nice , staff was great ...food was good
poor pillows they were kinda worn out
you can hear people out in hall and other rooms like they were in your room
you cane hear people in there rooms like you were in theres
January 15, 2014
Rated 5.0 out of 5.0 by Maya138 Kind and caring staff
I stayed here for 3 weeks and was very impressed with the caring and compassionate staff. I was in town because my father had passed away, and one of the staff members in particular took the time to listen and went out of her way to make me more comfortable. In addition, the room was perfect, and I was able to bring my cat (which was of great comfort to me at the time). I highly recommend this hotel. Very much worth the bit of a further drive away from the airport.
January 14, 2014
Rated 5.0 out of 5.0 by cmr1952 convenient
We used the hotel as overflow during a family holiday visit. The hotel was very conveniently located. It was nice to have 2 extra bedrooms
January 14, 2014
Rated 5.0 out of 5.0 by hardworkinman Awesome Living away from home
Staybridge Suites is a comfortable place for people that travel to work. Breakfast every morning and dinner Tuesday - Thursday. Well worth the money paid. Room was very nice, and made for a home away from home. Staff was very courteous and always friendly.
January 13, 2014