Rated 4.4 out of 5 by 70
Rated 4.0 out of 5.0 by Grabear July at Candlewood Suites, Ann Arbor
Staff was discourteous. Cupboard was another way to charge you. no in-house restaurant, pool or sauna. Staff NOT helpful!
July 18, 2014
Rated 2.0 out of 5.0 by No_infant_crib No infant crib. Lumpy Matresses.
No infant crib. Had to buy a pack n play from Walmart for $70, which could have gone toward a nicer hotel in the first place.
Lumpy Matresses and noisy air con unit (as standard) sealed the deal for a sleepless night.
July 17, 2014
Rated 5.0 out of 5.0 by Sue126 Great service , comfortable stay
We had never stayed in a Candlewood Suites before and I was quite surprised ! The suite was roomy , comfortable , clean and well- equipt.
July 16, 2014
Rated 4.0 out of 5.0 by Beefy2013 Clean Rooms
The hotel experience was great. I will be using this hotel again in the future.
July 14, 2014
Rated 5.0 out of 5.0 by wampum Our Favorite Hotel
We always look forward to staying at Candlewood Suites if available. We especially enjoy have a recliner, which my husband uses for sleep.
July 11, 2014
Rated 5.0 out of 5.0 by Rono001 Excellent Property and Customer Service
As a contract engineer I travel extensively. I have many choices of where to stay. I chose this property for a reason. This is the second time I have stay here (the first time was for 15 months) and this will always be my first choice in Ann Arbor. The property is maintained in excellent shap and it is extremely convenient. However, the true secret is the Staff here. They understand Customer Service. My interactions with the Management, Front Desk, Maintenance and Housekeeping Staff were always a pleasant experience and I was never disapointed.
July 8, 2014
Rated 5.0 out of 5.0 Great hotel in a great location
Hotel was recently updated. The rooms were large and clean. The hotel room had a modern bathroom and updated kitchen. It was located in walking distance from restaurants. It was very pet friendly. A great value for the money. The beds were very comfortable.
July 7, 2014
Rated 5.0 out of 5.0 by the lady in 339 comfortable, attractive, clean. Great, accommodating staff!!
The front desk staff, management and housekeeping are all accommodating, friendly and polite. Most notably the front desk staff were helpful, especially Tiffany, Ryan and Matt! I will miss them.
June 30, 2014