Rated 4.4 out of 5 by 65
Rated 5.0 out of 5.0 by Rono001 Excellent Property and Customer Service
As a contract engineer I travel extensively. I have many choices of where to stay. I chose this property for a reason. This is the second time I have stay here (the first time was for 15 months) and this will always be my first choice in Ann Arbor. The property is maintained in excellent shap and it is extremely convenient. However, the true secret is the Staff here. They understand Customer Service. My interactions with the Management, Front Desk, Maintenance and Housekeeping Staff were always a pleasant experience and I was never disapointed.
July 8, 2014
Rated 5.0 out of 5.0 Great hotel in a great location
Hotel was recently updated. The rooms were large and clean. The hotel room had a modern bathroom and updated kitchen. It was located in walking distance from restaurants. It was very pet friendly. A great value for the money. The beds were very comfortable.
July 7, 2014
Rated 5.0 out of 5.0 by the lady in 339 comfortable, attractive, clean. Great, accommodating staff!!
The front desk staff, management and housekeeping are all accommodating, friendly and polite. Most notably the front desk staff were helpful, especially Tiffany, Ryan and Matt! I will miss them.
June 30, 2014
Rated 5.0 out of 5.0 by Jenn46 Clean and quiet.
This hotel is a terrific place to stay. Convenient location, quiet, and very clean. I would love to stay here again.
June 27, 2014
Rated 2.0 out of 5.0 by IHG2003 Can't escape the smelly food
I have to agree with a previous reviewer. The strong food smell in this hotel was overwhelming - so much so that I will not stay here again. While extended stay hotels are typically quiet, I was on the same floor as a family occupying multiple rooms and there was constant door slamming and yelling down the hallway.
June 24, 2014
Rated 5.0 out of 5.0 by CJKART Nice place but no pool
New place, very nice and clean! The suites were big and roomy. We had 4 grandchildren with us and would have liked a pool. The lady on duty downstairs after hours was very helpful....the man at check in not so much.
June 18, 2014
Rated 4.0 out of 5.0 by Sanann Met Our Temporary Situation
We live just west of Ann Arbor and are remodeling our home. Since our wood floors needed to be redone we had to vacate the house for a few days and take our cat with us. Candlewood Suites was close to our home and allowed us to travel back/forth each day and have our cat with us.
The accommodations provided met our needs for 3 days/4 nights!
June 16, 2014
Rated 3.0 out of 5.0 by rjb2 Not what we expected
The toilet seat in the first room was broken. Then we moved to another room which had a broken TP holder. The mattress seemed old, soft and was uncomfortable. We did not get the good nights sleep we had hoped for here. Needs better attention by the housekeeping staff as bathroom issues could have been prevented. Also, surprised there was no handicap accessible automatic entry door to the hotel. Would not look this hotel up again when we stay in the area.
June 9, 2014