Rated 4.4 out of 5 by 60
Rated 5.0 out of 5.0 by Penelope S quiet and comfortable
Our 3 night stay at the Ann Arbor University hotel and suites was very enjoyable. Staff were friendly, the room was very clean and modern. The beds were very comfortable and bedding good quality. the setting was quite park like and quiet with ducks in the pond behind the hotel. We brought our own mugs so didn't have to have coffee out of the syrofoam provided. When asked the staff printed out maps of local amenities and attractions. Overall, a very nice stay.
June 19, 2014
Rated 5.0 out of 5.0 by Joey P Excellent!
All accommodations were great. Staff is extremely friendly and helpful. Room was large and very clean.
June 16, 2014
Rated 5.0 out of 5.0 by MomofWolverines Clean, comfortable hotel, conveniently located minutes from UofM campus
There is nothing fancy about this hotel~ just clean, comfortable rooms, quiet location, friendly staff. It is approx 3 miles from the UofM central campus, and is even closer to the Briarwood Mall, restaurants, and Whole Foods. It was much nicer than I expected a Holiday Inn to be~ very comfortable beds, quiet, odorless air conditioning, coffee maker, microwave and fridge in room, and extra bedside electrical sockets for charging phones.
June 15, 2014
Rated 5.0 out of 5.0 by Sunny in PA Can't beat the value!
I couldn't have asked for a better experience for the price.What a great location -just blocks from UM and 2 miles from downtown where shops and restaurants abound. The staff was pleasant and helpful and everyone greeted you with a smile whether at the desk, in the hall or elevator. I had requested a king room and upon checking in was upgraded to a king suite -what a nice surprise. There is a great little courtyard where you can enjoy a beverage or a meal or just relax after a long day. I will definitely stay here again!
June 4, 2014
Rated 5.0 out of 5.0 by mamba Comfortable bed and great service. Would recommend this property to anyone looking for a great place to stay in Ann Arbor.
Great hotel! Excellent staff! Outstandng management Team!
June 4, 2014
Rated 5.0 out of 5.0 by Sue7912 everything just great
Couldn't ask for a better stay. Everyone was so polite and helpful even called us to check to see if we needed anything and if the room was alright for us...When ever we have to come down for an appointment we keep coming back because we are made so comfortable & welcomed..
May 23, 2014
Rated 5.0 out of 5.0 by bongoboy88 Great room and accomodations
This was a beautiful, spacious room, clean and new.
The staff was immediately responsive and helpful.
The accessibility and number of exercise machines, with TV, was terrific.
We certainly would choose to stay here again when we visit Ann Arbor.
May 19, 2014
Rated 5.0 out of 5.0 by marykay629 Great place to stay
Staff were super nice from the manager to the cleaning crew. Room was very comfortable. Wine selection (chardonnay) wasn't too hot but then I am from California and spoiled. Very clean and nice shower and great towels. Bed was really nice. Air conditioner worked, wifi worked easily. Highly recommend.
May 13, 2014
Rated 3.0 out of 5.0 by melissag915 hot and dry in rooms
Rooms just ok, ended up too hot and dry, no matter how much we adjusted the thermostat. Staff was courteous upon check in, but when I made an inquiry at the desk about a matter, he was pretty much clueless. Food was good. Pool area was nice, although the hot tub was lukewarm at best.
February 12, 2014
Rated 5.0 out of 5.0 by skater19 Nice Room, Quiet, Decent Food Service
My daughter and I were in town for a collegiate figure skating competition. I was pleased that there was a restaurant on site, we were able to catch a late light dinner upon arrival and a good breakfast before heading to the rink. Room seemed "longer" than most, double door hanging closet, "kitchenette" area with fridge and micro, full length mirror, desk with chair, sitting area with lamp and coffee table, extra chair, dresser, and a settee. Furnace kept room quite warm even with temp set at 64, so we just turned it off at night. Only complaint is the pillows are just too thick (apparently I have a small neck to shoulder ratio), coffee pot was not cleaned out for our second morning, and there was a nice long hair in the shower when we arrived. Overall good experience, staff was very nice, professional, helpful, and I would stay there again.
February 12, 2014
Rated 5.0 out of 5.0 by auced6371 Great Hotel to stay when visiting Detroit
This was a business trip, landing in Detroit and traveling over to Jackson for business. I picked this hotel because of the reviews and it being in a nice area. I was not disappointed at all by this hotel, the room was a good value for the money, it was nice and clean, nice and quiet. The front staff was very nice and greeted me as a point holder. They were very helpful giving me directions to local places to see and nice resturants to go to. The room was nice and big, clean, with a nice sized tv. The parking lot was well lit and cleaned of snow. Really can not think of a Con...
February 9, 2014
Rated 5.0 out of 5.0 by Hockey Fan David All around excellent experience!
We were very impressed by the Holiday Inn Ann Arbor. The staff were all friendly, knowledgeable and attentive. The hotel was clean and well kept. Well done Mark and staff!
January 14, 2014
Rated 2.0 out of 5.0 by PWT67 Disappointment
I checked in and got the last king room for the night. First thing I encountered was the wireless internet was not working in my room. I went into the restroom and the floor had a lot of black hair all over it like it hadn't been mopped after the last guest left. The main reason that the stay was less than good was the fan coil unit must have had some bearings going out on the fan as it made a horrible noise after about every minute or two of running. It was a cold night (-15F) but I decided to shut off the heat in the room so I could try and sleep. I soon found that even when the fan is turned off, every few minutes the heat comes on anyway and runs for close to 45 seconds and then shuts off again. The fan bearings really were noisy when they came on from a full shut down so I found it even hard to tolerate when the unit was off and coming on every so often, so I turned it back on heat. I have stayed at this property in the past and everything was great. I am really disappointed by this stay!
January 13, 2014
Rated 5.0 out of 5.0 by Louie62 Wonderful Stay
I was in town for a week of training. I thoroughly enjoyed my stay at Holiday Inn and Suites. Mark was a very cordial host. I enjoyed breakfast every morning. My room was tended to and clean every day. Even with freezing temperatures outside, my room was warm and comfortable.
December 19, 2013
Rated 5.0 out of 5.0 by bvs024 great Hotel
This ranks up there with any Holiday Inn I have ever stayed at. Great staff, nice clean rooms and good food. Use this place as a model for all your Holiday Inn's
December 9, 2013
Rated 5.0 out of 5.0 by Karen04130527 Volleyball Thanks You!!
Mark And his staff (josh and Ani in particular) have always been so nice, accommodating, and helpful. We have enjoyed our four years there immensely and thank them for being such a great part of it!!
December 1, 2013
Rated 5.0 out of 5.0 by PlatinumPT Clean, Neat and Friendly
This Holiday in is one of the best values I have come across. The rooms are nice and well priced. We recieved excellent service and were enganged by the manager and his wife in a very pleasant conversation. It is so important to do this to travellers that may not see a happy face all day. I would recommend it highly.
November 24, 2013
Rated 4.0 out of 5.0 by kingCope GO BLUE
Great place clean rooms close to down town and the stuff helpfull
November 19, 2013
Rated 5.0 out of 5.0 by Scott989 Excellent service
I stay at this hotel a lot for work. The staff, and the service they provide, are excellent. The entire staff makes this place feel like home, but I would like to highlight the work of Anthony, the bartender/waiter, and Mark, the manager. They make every stay enjoyable! Keep up the good work!
November 18, 2013
Rated 5.0 out of 5.0 by anish83 Overall
Overall the hotel stay was very comfortable and great. Staffs are awesome.
Everyone and every thing is above 100%.
November 11, 2013
Rated 5.0 out of 5.0 by CaHampton Extra mile service
I have stayed at IHG properties exslusively for the last three years and this property is the first one to ever leave me a bag of replacement items outside my door because I had my Do Not Disturb sign on. To me this is the extra step that makes a difference.
November 10, 2013
Rated 5.0 out of 5.0 by Stephannie Very happy!
I got the pleasure of staying at this hotel for a training conference. The general manager, Mark, and his staff are probably the best that I have ever come across! They were all very nice and were able to provide anything we needed (within reason of course)!
My first night there, I had an issue with the TV. They sent someone up twice to try and get it fixed and when they couldn't, they moved me to the available room next door that was much larger and let me stay there for the week at the same price as my other room.
Also, one of our classmates turned 30 on the last day of our training and Mark was so kind as to take the money we had collected from the class and run out and get a cake for us to present to our classmated at lunchtime. It was so nice to be able to surprise our classmate!
Thank you to Mark and his awesome staff for a wonderful stay!
November 9, 2013
Rated 4.0 out of 5.0 by AZNRICE1516 Spacious, clean rooms with comfy beds and pillows
I stayed overnight for a weekend conference in Ann Arbor in a room with two Queen beds. I was very pleased with my stay. As soon as you walk in the room, you can tell that it's been well-cleaned. I had no trouble falling asleep on the comfortable pillows and bed. The room also came with a tv, microwave, and fridge.
The service at the hotel was friendly. The were very accommodating to guests from our conference and arranged a shuttle for us to get to and from UM's campus. They had also given us a good group discount on each of our rooms.
I did not like that there was no breakfast. I also had trouble with their business center. The files I needed to print did not format correctly because the computers there did not have Microsoft Office programs and the printer did not work.
November 7, 2013
Rated 5.0 out of 5.0 by ritchie123456 Fair prices
Great place to stay! Clean, fair prices, and staff were pleasant.
November 6, 2013
Rated 5.0 out of 5.0 by KarBear We will definitely come back.
We have always had good experiences at Holiday Inn Express Hotels, and this location was no exception. We had the breakfast bar and ate supper and both meals were very good. From the hallways to the rooms, everything was very clean. We used the pool and hot pool several times and the temperatures were nice. If I had to complain, my only complaint would be uncomfortable pillows. I guess I can always bring my own pillow. We would definitely stay again.
November 5, 2013
Rated 4.0 out of 5.0 by sparklintan Good One Night Stay
I stayed here for one night while I was in town on business at the University. I choose this hotel based on its reviews and location to the university. It was very easy to get to the university, just a couple miles down State St. and very easy to get to the Detroit airport from there.
I had a smooth check in and check out. All of the staff were nice. The best part about this hotel was when I came back from dinner and wanted to plug in all of my electronics (I travel with two cell phones, a laptop, an ipad, and sometimes a kindle) and went to plug my phone into the nightstand when I noticed they had an additional plug in adapter that held up to 4 different things to be plugged into. For someone that gets annoyed when you have to move the nightstand to get to the closest outlet, this was amazing! Other than that the room was average. It was clean and I didn't have any problems. I would stay here again.
October 28, 2013
Rated 5.0 out of 5.0 by BIGHEINS Great place and perfect location
I always stay at this location when I am in Ann Arbor. I tried other places but this location is the best, hands down.
October 20, 2013
Rated 5.0 out of 5.0 by Roger8416 UM Homecoming Weekend
Another great time with fellow Chi Psi's at AA Holiday Inn. From the GM down, we always feel welcome and enjoy our annual time with old friends who we don't see other than at Homecoming.
October 10, 2013
Rated 5.0 out of 5.0 by Lori7777777 One of the Best
We were in Ann Arbor bringing our daughter back to school and stayed at the Holiday Inn location close to the campus. The front desk staff was friendly and efficient and the room was very comfortable. We thought this was one of the nicest Holiday Inns we have stayed at.
September 7, 2013
Rated 4.0 out of 5.0 by grjthecpa Michigan football
Found it a little disconcerting to find a large drink cup right next to the bed and night stand. Found it even more of a problem when I found a smaller plastic cup in the identical spot at the other bed. Guess that would be a great place to hide your jewelry . I did not report to the manager, and probably should have, but it was not a huge problem. Like the hotel and location, but just too expensive for football weekends.
September 4, 2013