Rated 4.1 out of 5 by 96
Rated 2.0 out of 5.0 by Thonna Horrible breakfast . Facility old
Very expensive for this hotel . Needs updating
Breakfast poor quality . Bananas and fruit spoil unable to eat it . Cereal stale ....stop charging for breakfast in the hotel price
Will not come back . This hotel needs updating all over .
August 6, 2014
Rated 5.0 out of 5.0 by Wire-eze very enjoyable stay
I stayed an entire week. The staff was friendly and helpful each time I asked for assistance. The room was clean and housekeeping was efficient. My day started quite early and the coffee was already made and the breakfast was ready to serve each time I went into the dining area.
August 4, 2014
Rated 5.0 out of 5.0 by Jo B m Staff
The cleaning staff were efficient and coutteous.
Shawn was super helping solve the room key problems we frequently had opening our room door. He helped by giving directions and phone numbers to other Holiday Inn Express in cities we needed to make reservations as we traveled back to Seattle.
Thanks to Shawn we will be returning to Ann Arbor and staying at the Holiday Inn Express.
July 30, 2014
Rated 5.0 out of 5.0 by Dr.wpl Excellent Stay
I enjoyed my stay at the Ann Arbor Holiday Inn Express. The bed was extremely comfortable. The room was nicely decorated and very clean. I do wish it had a small refrigerator for snacks and beverages.
July 29, 2014
Rated 1.0 out of 5.0 by Jackie377 One of the Worst Hotels to Stay
One of the Worst Hotels to Stay for the paying the premium price.
Staff is rude and not polite, breakfast is okay... Furniture are horrible. See the refrigerator in my room was broken and it had lot of rust on it.
You could hear other person shouting at the next room. Scary.
July 23, 2014
Rated 4.0 out of 5.0 by pupuce comfortable bed
I wish you would have a refrigerator in the room , we come every year to the ann arbor art fair ,
July 21, 2014
Rated 5.0 out of 5.0 by Razork9 Excellent Hotel!!!!
Our group stayed at this hotel for a police dog competition and certification and the hotel staff was very accommodating. The hotel was great, clean, nice pool and the complimentary breakfast choices were awesome.
July 20, 2014
Rated 5.0 out of 5.0 by lseew great stop after a long day of driving
close to many places to eat and things to do....in a big college town.
July 14, 2014
Rated 5.0 out of 5.0 by Flane Great service
Good value during our 5 night stay. The breakfast was excellent and location near the Mall is convenient.
July 14, 2014
Rated 5.0 out of 5.0 by TomSch Great stay
My family and I had great stay. Check-in and check-out went smoothly. The room was clean and comfortable. We slept great. The bathroom was clean and the right size for us. The breakfast was the best that I've ever had at a hotel. The quality and variety of the food was exceptional.
July 12, 2014
Rated 4.0 out of 5.0 by cookie8 Good value and great staff
no complaints , clean rooms , beds where just ok , breakfast area was very clean with lots of food options
July 7, 2014
Rated 4.0 out of 5.0 by Redwolverine Decent hotel - good value.
Other than a couple of minor maintenance issues in the bathroom, everything was in good condition. Rooms and public areas were neat and clean. My son and I were able to watch the Tiger game from the pool as the dining area TV is visible from the pool area.
July 6, 2014
Rated 3.0 out of 5.0 by michmom2 Staff VERY helpful and friendly
This is an obviously older hotel. While they may have tried to update it, it still gave ou the impression that it was aging. However, we got a fabulous rate and the staff were so friendly(in every place we went), that we could overlook the physical surroundings. It was clean and quiet.
July 3, 2014
Rated 3.0 out of 5.0 by Nicenancy Good but smelled smokey!
The minute I walked into my room I smelled a strong smokey smell! It was very disappointing! When I got home my bags even smelled like smoke. The breakfast was good, but there were no forks and no clean tables. I try to only stay at Holiday Inn Express hotels, but was disappointed in this one. I complained about the smell when I checked out and got an unhelpful comment.
July 1, 2014
Rated 1.0 out of 5.0 Cleanliness
The room was not cleaned well at all. The staff didn't seem to care about cleaning the room or clients needs. Very disappointing. The room configuration was odd also. Bathroom was tiny, while the room was nice sized.
June 25, 2014
Rated 4.0 out of 5.0 by Jan4055 Overall a very comfortable and stress free stay.
We spent three days at the hotel and and were very pleased with the hotel staff and overall condition of the property. We had a very comfortable stay and would stay here again if we have the opportunity.
June 23, 2014
Rated 5.0 out of 5.0 by UnhappyPlatMember This property is AMAZING
We stay here very frequently, and love it. This time, Anastasia made a special effort to get us adjoining rooms, and it made for a wonderful weekend vacation. THANK YOU so very much!!
June 20, 2014
Rated 3.0 out of 5.0 by JAKAY Welcome to Ann Arbor
Hotel in general was an average Holiday Inn Express experience other than the breakfast. Some aspects were OK others were not. Breakfast host was not friendly and some of the food was not up to par.
June 19, 2014
Rated 4.0 out of 5.0 by Delron Good check in exp..
Nice exp. at front desk. Friendly personal.The usual good experience at H.I.E..
June 19, 2014
Rated 5.0 out of 5.0 by NASCAR FAN 2014 NASCAR FAN
Pool and hot tub were good. Highway noise did not bother us even though our room faced the interstate.
Close to Henry Ford Museum and Michigan International Speedway.
June 18, 2014
Rated 1.0 out of 5.0 by UofM parent Terrible mattresses, dusty dirty room and common areas.
There are many other hotels nearby, do not stay here if you desire comfortable mattresses. They are truly terrible.
I could have overlooked the dust and dirt had I been able to sleep.
June 12, 2014
Rated 4.0 out of 5.0 by PoloParent Great stay for sporting team
A great host for our water polo team as we traveled to our State Tournament!
June 3, 2014
Rated 4.0 out of 5.0 by Jake P Clean Room, Bad Breakfast
Overall not terrible. The room was clean and the amenities were fine, however the breakfast area was seemingly un-staffed. There was no coffee, no OJ, and at least one entree was empty the whole time I was eating.
I like breakfast, that upset me.
June 2, 2014
Rated 3.0 out of 5.0 by chicago40 Comfortable bed but that's about it
The bed was comfortable but overall was not very happy with the room especially for the cost. The room was not very clean. There was garbage left out in the open including a pill of some kind which my daughter found. The bathroom amenities & lighting was really bad. Everything was fairly outdated.
May 21, 2014
Rated 3.0 out of 5.0 by KBK0628 Average
Average hotel, needs work on cleaning the rooms and bathrooms.
May 17, 2014
Rated 5.0 out of 5.0 by cbmag Comfortable room and the front staff was awesome!!
I've only stayed at this location during my son's college career and enjoyed it every time. Always knew what to expect. However, I was disappointed to understand that the room rates were so significantly higher during this past visit. Perhaps it was due to the University of Michigan graduation but still shocking.
May 7, 2014
Rated 5.0 out of 5.0 by Bobby Joe Comfortable Beds
The beds both the King and sleeper sofa.
Although they did ask to conserve the towels by reusing them, glad to help but they need to provide towel bars to hang them up. We used coat hangers to dry them.
April 24, 2014
Rated 5.0 out of 5.0 by Me&Me Restful stay under stressful events!
When we travel we usually choose Holiday Inn Express for our stays. This time my husband was admitted to the hospital and had surgery. My days started early and varied in length. The bed in my room was the most comfortable and relaxing I have experienced. It was so soft it felt like a hug. The staff were so helpful and friendly. Breakfast was early, always ready and filling. I love the way Holiday Inn Express has made significant upgrades to its rooms and bedding. Thank you so much Ann Arbor staff!
April 20, 2014
Rated 4.0 out of 5.0 by Old pro Room and Comfort
We couldn't believe you didn't have a fitness room or microwave and refrigerator in the room as other Holiday Inn Express locations do.
April 15, 2014
Rated 2.0 out of 5.0 by Disappointed visitor Would not stay at this hotel again
I was visiting for a college weekend and found the hotel to be average. The facilities were fine, but when I had an unusual billing issue that was within the manager's ability to help address, she chose to be stubborn and not willing to adjust the bill accordingly. I felt that this was short sighted since she was aware that I am a club member and I brought several other families into the hotel because it was my preference to stay at a IHG property. There are other IHG properties near the campus. I will never stay at this particular HI Express again.
April 7, 2014