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Rated 4.2 out of 5 by 56 reviewers.
Rated 5.0 out of 5.0 by Very accommodating! Candlewood suites has gone above and beyond in accommodating my family in the middle of a crisis. Our kitchen in our home sprang a leak, and we needed a place to stay while cleanup and rebuilding is underway. We were able to find a couple of rooms, on very short notice, during a Packers Game weekend! This allowed our family to be together, eat together, and regain a "normal" living environment, until we can return to our home. The staff has been great. Very professional, and helpful. I would highly recommend this property to anyone. November 10, 2014
Rated 5.0 out of 5.0 by Great value Great value property for a business person who travels 50-60 nights per year. October 26, 2014
Rated 5.0 out of 5.0 by Great service the front desk personnel was very helpful when I needed an extra bed, she got me a room with a fold out couch October 24, 2014
Rated 5.0 out of 5.0 by Great service, friendly staff - Highly recommend I have stayed here several times this summer and have had the best service imaginable. The entire staff, especially Kim and Nathan, are 5 star friendly and very helpful! I have and will continue to suggest this place to friends and coworkers! October 22, 2014
Rated 5.0 out of 5.0 by Frequent Traveler This was a very positive experience. As a Platinum member, I travel a lot and have seen many properties over the years. The folks here were very nice, the suite had some great amenities, and the free DVD's and popcorn was a nice touch. Easy access, clean, safe, everything was good, and I am a tough grader. October 22, 2014
Rated 4.0 out of 5.0 by Compfotable room Stayed for one night to catch a flight the next morning room was a very good fit for a relaxing evening. Many local attractions were available if needed. October 19, 2014
Rated 5.0 out of 5.0 by Great Location and easy to get to Not hard to find and the employees were awesome. Every one was very helpful. Directions given to get to our other destination was great and easy. October 16, 2014
Rated 5.0 out of 5.0 by Great homelike atmosphere..... I travel with my 2 small dogs and have always been welcomed at Candlewood Suites. In today's busy world, traveling with our pets is more common place than not and there are still many companies who have not made adjustments or accommodations for that ---- so hat's off to Candlewood Suites ! October 11, 2014
Rated 5.0 out of 5.0 by Great Stay! My adult sons and I stayed for a Packer weekend and had some issues with but Julie, the manager, took care of the issue and provided a great experience. We really enjoyed having a kitchen and grilling available for our stay. Highly recommended! October 6, 2014
Rated 5.0 out of 5.0 by Quite and relaxing The hotel met my needs. The only thing I didn't like was there wasn't a large ice maker. I understand there is one in the freezer but I usually just stay for one night so it is inconvenient for me. October 6, 2014
Rated 4.0 out of 5.0 by President Overall satisfied and use Candlewood often on business. October 5, 2014
Rated 2.0 out of 5.0 by false information when reserving a room under the block for my wedding I was told that there was a pull out couch in my two double bed room so that I was able to acoomodate my bridesmaids that were staying with me. when I called the front desk regarding the issue I was told that rooms like that don't exist and nothing was done to make the issue better. some of my guests ended up sleeping on the hard floor and were very uncomfortable. September 29, 2014
Rated 5.0 out of 5.0 by Weekend getaway Nice clean hotel at a good price. Good location. Close to shopping and food. September 24, 2014
Rated 4.0 out of 5.0 by Very nice room comfortable bed and good service Very nice room and clean. Bed was comfortable and room was quite. Shower was hot and bathroom was large. Enjoyed the stay and the staff was very helpful. September 21, 2014
Rated 5.0 out of 5.0 by Travel Nurse My stay was top notch. I really appreciate a quiet room, great internet access, a comfortable bed, hot water, a full sized refrigerator, microwave, and a safe environment! September 20, 2014
Rated 4.0 out of 5.0 by Great deal Nice room. It smelled a little "stale" and the wind was blowing a little and you could hear it whistle through the window. Cracked window, when we came back from dinner room smelled fine, (but still heard the wind with window locked tight). Beds comfy. Staff that we dealt with were GREAT. September 19, 2014
Rated 5.0 out of 5.0 by More than expected I read all of the reviews of this hotel prior to booking. When we arrived, we were greeted at the front desk by a very nice young man who checked us in. The front desk area, lobby and Country Cupboard were neat and clean. Our room was on the third floor. It was larger than expected (especially the bathroom) and clean. During the entire weekend stay, we never heard another guest and the door across the hall indicated that there was a dog staying there. The internet worked just fine for us, the bed was comfortable and the entire experience was wonderful. We will definitely stay here again. We had tickets to the Packers game for Sunday afternoon, we arrived Saturday afternoon, and checked out on Monday morning. Excellent service, friendly staff. No problems whatsoever. September 18, 2014
Rated 4.0 out of 5.0 by Great service and comfortable pillows Great location, excellent value. Rooms are always clean and comfortable. Furnishings (carpet and bed covers) have been updated. Recliners are still 'old style' September 15, 2014
Rated 5.0 out of 5.0 by Pleasant surprise As my first experience at a Candlewood Suites, I was pleased to find a comfortable and clean overnight option! September 13, 2014
Rated 5.0 out of 5.0 by Great Place We enjoyed out stay. Staff was helpful. Our room was spacious, clean, and quiet. I like the fact you have an exercise facility, though it is small the information said we could also have access to a facility nearby. I went for a long walk nearby and felt quite safe as it is open and light. September 5, 2014
Rated 4.0 out of 5.0 by great expectations this was our 4th extended stay and as usual things went well. one feature we really like is the free washer/dryer. it works well when i go to exercise; i can put a load of laundry in. the team members go out their way to make a stay very enjoyable. we look forward to our stay next auguast. September 4, 2014
Rated 3.0 out of 5.0 by Stayed for game day Clean nice place but it's a extended stay with allot of long term people there. not a professional look with all the coloring pictures on the wall. what I didn't like was no maid service so I had to bring towels down and exchange them at the desk and also had to remember bath soap. Hallway smelled real bad of marijuana when my son and I came home from the game, real turn off. August 26, 2014
Rated 5.0 out of 5.0 by Perfect one night stay The hotel was perfect for our situation. We just need a place to sleep. It was clean, quiet, and comfortable. August 26, 2014
Rated 3.0 out of 5.0 by Inconsistent wifi I stayed at Candlewood Suites in Appleton from June-August 2014, During this time, I clocked internet speeds of under 1Mb/s multiple times. It was not uncommon to be booted from the web after as few as 20 min of surfing and would have to log back in. It was common that I could not even load a short youtube clip without having to wait for it to buffer several times. There is no oven in the suite, which was difficult during an extended stay. The rest of the kitchen was nice enough. There is a dishwasher in the unit, which was a nice plus. The Candlewood Cupboard convenience store was nice, but the prices were twice what you would pay at the grocery store up the street. August 23, 2014
Rated 3.0 out of 5.0 by No internet for 1st day, still waiting for promised emailed invoice We've stayed at this property several times in the past, and have usually had no problems at all with it. For this latest stay (2 nights), the phones and computer system were down at the front desk when we arrived at 7pm, and the phones and internet were down throughout the property. The phone service person got that portion working in short order, but the computer and internet service company they use did not restore internet service until after 12pm the next day, and the front desk could not print statements for us when we checked out after the 2nd day. They promised to email me a statement but, if they did, I have yet to receive it. The front desk staff were just as frustrated as I was. I recommended that they hire a different company for internet and computer service. August 13, 2014
Rated 5.0 out of 5.0 by Great Service and Clean The Staff was great Hotel was well keep up and clean Very quiet and very nice location August 13, 2014
Rated 2.0 out of 5.0 by Good location, several problems The good: -The staff is excellent. Very helpful, friendly -Location is very good. Mall right across the street -Abundant amount of parking spots -Offers free taxi service to the airport. The bad: -No oven -Thin walls. Can get loud depending on who your neighbor is The ugly: -The Internet is terrible. Cuts out during peak hours, trouble streaming Netflix Overall: -If you're just staying for a relatively short amount of time, I would recommend this hotel as the pros greatly outweigh the cons/the price is good. However, in the long term the poor things start to add up and compound to become more annoying (especially the internet) August 12, 2014
Rated 5.0 out of 5.0 by Great hotel at a great price Stayed over one night in July 2014. We were able to check in early without any problem. Staff was wonderful, room was very comfortable and the coffee and food selection in the Candlewood Cupboard was great. Definately would stay here again. July 29, 2014
Rated 5.0 out of 5.0 by great bed but need an additional switch in bathroom Need additional switch in bathroom to be able to turn off fan when light on (there is only one switch for the bathroom) July 23, 2014
Rated 5.0 out of 5.0 by Large Rooms I enjoyed the stay very much, the rooms are large and the bed allowed ease following asleep. The only improvement suggested is that they should have razors and shaving cream available; as I forgot mine and they had nothing to offer. July 21, 2014
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