Rated 4.4 out of 5 by 154
Rated 5.0 out of 5.0 by David2513 Business Trip
It was a business trip, my room was comfortable the food was good and the staff we friendly made for a great stay. Thanks.
September 8, 2014
Rated 5.0 out of 5.0 by nolefan Nice hotel, close to AT
First time staying in the Dallas area. Crowne Plaza near the AT
September 4, 2014
Rated 5.0 out of 5.0 by IHG1337 Clean room and working equipment
The room was clean, all the equipment worked properly, and all the drains in the bathroom were not clogged.
September 4, 2014
Rated 5.0 out of 5.0 by AmStlCrzy Outstanding Staff
The staff at this hotel always greets me by name. They always make me feel special/
September 2, 2014
Rated 4.0 out of 5.0 by Dr. McAmaya The Crown Plaza Ballpark at Arlington, TX in general
It is well located, not on an Expressway but in a street near the Expressway which allows you getting in and out of the parking lot with minimum risks / hazards. It is near the DFW Airport which allows you to better plan your return to the Airport. I didn't go, but could see the Six Flags nearby as well as the Cowboys Stadium. Since this Hotel is authorized by the Company I work for, and is in the list of my CLC Hotels, I definitely will return to the Crowne Plaza on 700 Avenue H East , Arlington, TX (even the address is easy to remember).
September 1, 2014
Rated 4.0 out of 5.0 by Bubba254 Great location for Rangers and Cowboys games
I always stay at The Crowne Plaza hotel whenever I visit Arlington and I always enjoy my stay but the only thing that needs improving is the hotels WiFi. Whenever I get a room on the West side of the hotel, The WiFi is terrible to the point that it's useless but whenever I get a room on the North or East side, the WiFi is strong... Besides the WiFi everything else was perfect!
August 24, 2014
Rated 5.0 out of 5.0 by Yogi-69 Great value and convenience
We liked the size of the suite, and enjoyed having the extra space. Great value for the price.
It was also very convenient having a restaurant and bar onsite, with room service. The kids loved the pool area.
The hotel lobby was bright and welcoming.
Conveniently located and very close to the AT
August 22, 2014
Rated 4.0 out of 5.0 by Ms. Tex Killian Family Reunion
This hotel was a great venue for our Family Reunion with the indoor gathering areas and pool. It make our experience with kids much nicer.
However we had arranged to have a family meal on Saturday afternoon and that did not go well. We were looking at going to a restaurant for the afternoon meal and Brandon suggested that we could use the private dining room and order off a limited menu. Since the group was going to the ballgame, we decided that the lunch would be more convenient at the hotel.
As the meeting coordinator, on Friday I ask the staff where the dining room was and what the plan was for our group. The staff had no idea that we were supposed to have a lunch for the group.
They did work on having the dining room for our meal, however there was not enough staff to cover the dining room and the restaurant. They were very disorganized and things like getting the kids food out first which would have improved the situation were not done. The kids were some of the last to be served and one group of four did not get served at all and finally cancelled.
It would have been better if someone had looked at the staffing and said "we messed up, but let us help you find a restaurant to take your group and we will bus you to that restaurant."
I definitely like the location and we do this reunion every couple of years and would consider this location again. However, I would need a better plan to have a meal at the hotel.
Roshaun at the front desk deserves a gold star for helping with all the little issues that came up along the way and communicating with me. She is definitely an asset to your company.
The Bartender Jason was great and gave good service to our group.
My average rating on staff and service is for the problems with our group lunch which put a big damper on Saturday.
August 21, 2014
Rated 5.0 out of 5.0 by Paintman Paintman
The rooms were of good size. Had a good night sleep
August 20, 2014
Rated 3.0 out of 5.0 by bubba450 Family Reunion
Our experience at this hotel began by finding left over food in the refrigerator from the previous guests. In addition, we booked the room for 5 people and only had 3 towels in the room. When housekeeping was asked for more towels, they started making an argument that we had too many people in the room before finally providing more towels.
We also had a family gathering in the restaurant. The hotel provided us a private room for a 2:30 luncheon for 30 or so people. Multiple servers took the orders at the same time, but the food trickled out over the next 30 minutes to 1 hour. After an hours time, one of the tables had not yet received any food and their order was cancelled. The manager was involved and very apologetic , but when you know how many people are coming, you should staff accordingly.
The staff (except for housekeeping) were all very nice and helpful and the property was beautiful. The convenience of being on the trolley circuit made it easy for us to get to the Rangers game without having to hire cabs or buses or driving ourselves.
August 20, 2014
Rated 5.0 out of 5.0 by AMATX Clean and comfortable
Room was clean and beds were comfortable. Great service at check-in.
August 19, 2014
Rated 4.0 out of 5.0 by Rick the roofer Great Experience
From the moment we arrived, we were greeted by the greatest front desk lady. she and Raymond wre having so much fun getting us checked in. ( can't say why ). but everyone was very nice and the room was AWESOME. Thanks so much. See ya'll soon
August 18, 2014
Rated 5.0 out of 5.0 by RayRam Our Trip to Arlington
First time in Arlington; went on a family trip to see a Yankees/Rangers game. Also visited Six Flags and the Cowboys Stadium. Searched for several hotels and the Crowne Plaza offered the best value for the price; excellent location, nice hotel, Starbucks, and the restaurant was very good. My family loved the food and enjoyed the stay. Will definitely consider this hotel during our next trip to Arlington. Thanks.
August 16, 2014
Rated 5.0 out of 5.0 by Hollow4 Great Location and Wonderful Staff!
This was our very first time in Arlington let alone TEXAS! Check-in was smooth and our rooms were perfect. We traveled with a group of others so it was nice to have plenty of space around the hotel to sit together as a group and chat. One of our family members flew in and Crowne Plaza was there right away to pick them up and bring them back to the hotel. It was also very convenient getting back to the airport when it was time to leave. AMAZING! We will be back next year FOR SURE! Thank you!!
August 14, 2014
Rated 5.0 out of 5.0 by Lindy 1243 Great service
Wonderful experience. Both the hotel staff and
the comfort of the room was exceptional.
August 14, 2014
Rated 5.0 out of 5.0 by Blue54 fun trip
Check in staff were excellent. Needed a few additional items which the man provided quickly. I was on 6th floor and could not locate ice machine. Was informed ice not on every floor.
August 10, 2014
Rated 5.0 out of 5.0 by jojo1953 Talley_Thomas Family Reunion
This was my first time in the Arlington area to attend a family Reunion. My cousin chose right when she booked this hotel. The servie was outstanding and the staff great, I would recommend this hotel and I will stay at othe properties in the future.
August 9, 2014
Rated 5.0 out of 5.0 by Ron720 Great Location and Value
I chose this hotel for location and value, just a few minutes from Rangers Stadium and Six Flags; free local complimentary transportation is also provided. My wife has very strict dietary requirements and the staff was both pleasant and accommodating. Even though we had a non-refundable pre-pay rate, we received a credit when we had to leave early due to a family emergency. The staff was professional, friendly and efficient. Recommendations for local restaurants and things to do was also excellent. My one negative comment is that, as is typical of the suite style of accommodations, the wireless internet was wonderful in the living area but poor to non-existent in the bedroom. I highly recommend this hotel for s stay in the area.
August 7, 2014
Rated 5.0 out of 5.0 by MsNYC Comfortable stay
I enjoyed my stay at the Crowne Plaza hotel. The hotel front desk staff was very friendly and accommodating. I did have an issue with the rates but it was fixed by the Sales department. My room was very comfortable and I love the extra towels and wash cloths.
August 2, 2014
Rated 5.0 out of 5.0 by DRG69 Excellent facility for family reunions
The facility made our family reunion very successful during a very hot month in Dallas, TX. The air conditioning maintained a very comfortable environments throughout the hotel.
July 31, 2014
Rated 4.0 out of 5.0 by FireJustin Great room, poor service
The hotel is beautiful inside and out. The location can't be beat if you're frequenting the Arlington Entertainment District. The staff was less than helpful, perhaps understaffed on a busy weekend.
July 31, 2014
Rated 5.0 out of 5.0 by Queen_Amethyst bar
The entire stay the bartenders were very polite and courteous.
July 27, 2014
Rated 5.0 out of 5.0 by Larry1456 Plenty of room
Room was great and the staff were very friendly and helpful. All my need were met and the staff exceeded my expectations.
July 24, 2014
Rated 5.0 out of 5.0 by Lorilei70 Great Arlington hotel
Crowne Plaza offered spacious suites with a bedroom separate from the rest of the room. Definitely a plus for our family to offer more privacy. We used the free shuttle to Globe Life Park for the Rangers game and returned via the shuttle. There was a family reunion at the hotel and has an active late night life but check out isn't until noon so it fit our needs perfectly. Thanks!
July 17, 2014
Rated 5.0 out of 5.0 by Ontario rm Reunion Stay
We had our family reunion at the crown plaza hotel in Arlington Texas and the hotel staff went out of their way to create a wonderful experience for us. I recommend this hotel to any one traveling.
July 16, 2014
Rated 5.0 out of 5.0 by TCM101464 Great Stay
The staff was very friendly and helpful. The hotel was a great location for what we were there to do (ie Six Flags and water park). The rooms were very clean and incredibly spacious. I would definately stay there again.
July 16, 2014
Rated 3.0 out of 5.0 by Jenkinsac It was a good place to stay but......
Overall the hotel was good but i did run into a few issues , the shuttle service took forever to pick me up , room service food was not good or at least what i ordered and the night before i filled out my breakfast order breakfast never came and i went and looked the door tag was never even picked up.
July 14, 2014
Rated 3.0 out of 5.0 by Guest 218 Staff seemed overwhelmed at check in
Could not connect to internet. The food in the restaurant has not improved and the prices seem too high.
July 12, 2014
Rated 3.0 out of 5.0 by Business Traveler 69 Crown Plaza Suites Arlington - Ballpark
Overall my stay was fine, however, the wifi network was very week and unreliable. I never could get a reliable signal when in my bedroom (outside wall of building). The bathrooms are dated but adequate. The couch in the living area is uncomfortable, the cushions sink low and it's just not a pleasant sitting experience for more than a few minutes. I've stayed at this particular property on many occasions when visiting Arlington, at least 5 times in the past 12 months, and I think I'm going to look around for a new place to stay on my next visit. Hopefully IHG will consider remodeling this property very soon. I
July 11, 2014
Rated 5.0 out of 5.0 by JPHC Great place to stay
We had a fabulous time. Our needs were met and our expectations were exceeded. I was concerned the property might be a bit worn down because of the close proximity to the stadium, 6 Flags and Hurricane Harbour but it was really nice. They took good care of us. We would all stay again should there be another Convention of Jehovah's Witnesses in the area!
July 10, 2014