Rated 3.9 out of 5 by 33
Rated 5.0 out of 5.0 by Boone40RN Snowed in at Candlewood Suites
My friend was displaced from her home by a fire. She needed a temporary place to stay and we found the Candlewood Suites online. The staff has been incredible. My friend has some unusual needs and the staff has exceeded our expectations for meeting those needs. Our first stay was unremarkable, I mean by that that there were no problems. The Staff did provide excellence customer service. But, the second stay was during a freak winter snowstorm. A situation like that requires a great deal more than just great customer service. Everyone's nerves are on edge because they are unable to leave the property. The Staff went above and beyond. Everyone was great, I did not get every one's name individually. I did have a situation which was handled expertly by Patrick.
February 13, 2014
Rated 5.0 out of 5.0 by JHenry Great Experience
I stayed at this property while attending a conference in Athens. I found the property to be clean and comfortable. The staff was extremely friendly and helpful. Check-in and Check-out was a breeze. Enjoyed my stay. If I'm ever in Athens again, I would definitely stay at this location.
January 15, 2014
Rated 1.0 out of 5.0 by trcyjacs Not what was expected
When I made the reservation for the room I didn't know that housekeeping was going to be at the bare minimum, and that we would have to take our dirty towels down to the front desk to exchange for clean ones. The one housekeeper that we did manage to see was very rude, and after going into our room to make the bed she left a note stating "For clean towels go to the front desk smiley face". This was a mini getaway for me and my sweetie, if I had wanted to do any housework we could have just stayed home. This was the worst experience ever and I will not stay at another Candlewood again.
December 12, 2013
Rated 4.0 out of 5.0 by Wolfman1 Clean, comfortable room and southern hospitality
Accommodations here were solid - nothing fancy, but certainly nothing to apologize for either. The room was clean and spacious, and the bed was comfortable, especially the pillows. The staff was friendly and eager to please; no lack of southern hospitality here. The common areas could use some updating. We'd return again in the future, although we wish it was closer to UGA.
November 13, 2013
Rated 4.0 out of 5.0 by abby2005 Athens Stay
Very friendly staff! Ask for and received a late check out. Property is need of updates and remodeling. Lobby chairs need to be replaced. Carpet in hallways and rooms also need to be replaced.
October 25, 2013
Rated 2.0 out of 5.0 by PatttS Wouldn't recommend this property
Request for 1hour early check in and particular room location were denied. The plumbing in this older property doesn't work well. Overall not very clean. I wish I would have stayed elsewhere.
October 10, 2013
Rated 1.0 out of 5.0 by Jj9t Horrible Experience!
Horrible experience. Dish washer broke, no soap, stove top not working, toilet would not flush. Housekeeping did not give service after 7 days. Only one cart and front desk wants it back before I can get my luggage off. No repairs were made, no effort to move me, over charged me when I checked out and refuse to refund the over charge. HORRIBLE. Cupboard understocked compared to the last 4 I stayed in. Rude check in, no acknowledgement of my platinum status. Do not waste your time staying, not worth the stress. Management will not call back.
September 21, 2013
Rated 3.0 out of 5.0 by jkckmb Comfortable bed
Nice bed, slow check in, would like ice machine and breakfast on weekends
September 11, 2013
Rated 4.0 out of 5.0 by SusieQ77 Clean and courteous
This was our second stay in as many months. Love the rooms and the service. Only drawback is no breakfast, no kitchen
September 8, 2013
Rated 5.0 out of 5.0 by BobbyNicki Exceptional in every respect
My 16 yr. old daughter and I spent a week at this wonderful place. The staff was very friendly and helpful, the room was clean and oversized, and the location was set back away from the main highway in Athens. The kitchen area of the room was stocked with nice dishes, silverware, and pots and pans. All we had to do was buy a few groceries. The fridge was full-size and the sink even had a garbage disposal. I would highly recommend staying here and will definitely be back next time I'm in town.
September 5, 2013
Rated 5.0 out of 5.0 by GoldenTip Comfort
Great experience all the way around. Would stay again when I visit
September 4, 2013
Rated 3.0 out of 5.0 by Patti73 Recent stay
Room was clean.,.staff friendly and helpful. Only 3 stars because the beds were THE MOST UNCOMFORTABLE beds I've ever slept on. I stayed two of the three nights planned because I couldn't try to sleep on either mattress one more night.
September 1, 2013
Rated 4.0 out of 5.0 by Roboguy Always a good choice.
This hotel has been an all around good experience. I travel a lot for work and have been in the area for about a month. This is the best hotel I have stayed at for the entire time. The staff is friendly, the room was clean, and the bed comfortable. Even if your not going to be staying for an extended amount of time I would recommend this hotel. I stayed downtown once to be closer to some attractions and was very disappointed in the hotel. The rest of my time was spent here and I highly recommend it.
August 12, 2013
Rated 4.0 out of 5.0 by SusieQ77 Great room
Bed was comfortable and room was clean. A very good experience. Would definitely stay here again.
August 9, 2013
Rated 4.0 out of 5.0 by Tony777 Great room
Overall great experience. Service was slow at times, had to find and wait for staff. Very comfortable rooms and nice fitness center.
August 3, 2013
Rated 4.0 out of 5.0 by RedVelvet74 3 C's: Courteous Staff, Clean Rooms, and Comfortable Bed
Enjoyed our stay and will stay here again. Hats off to the staff and management for ensuring this hotel maintains quality.
July 26, 2013
Rated 4.0 out of 5.0 by Swanza Relaxing stay
Thank you for the stay. I enjoyed the room and staff.
June 18, 2013
Rated 5.0 out of 5.0 by Martini404 I feel at home
I have stayed here weekly for the last 10 months and have found consistant cleanliness, pleasant staff and great value. I am feeling at home now. Express check out is fixed, Big shout out to Mack and Jesse
June 5, 2013
Rated 5.0 out of 5.0 by dws66 Comfortable room, quiet location
I stayed 3 days at this property. My initial room was on the 3rd floor, which had both a smell and an issue with the toilet flush valve. I was moved to a 4th floor room which was much better. The only issue with that room was some very loose plumbing for the shower / tub valve, but that was all. Kitchen amenities seemed to have hardly been used.
April 14, 2013
Rated 5.0 out of 5.0 by Martini404 I feel like I am at home
Whwn I left in the morning the night mananger ask how my son was doing and called my his name. I was floored and knew I was at home when staff knows the name of my son. Thank you
March 27, 2013
Rated 5.0 out of 5.0 by Martini404 Getting better each week
Gets better each week love the express check out and people at the desk are so very nice. I am beginning to feel very much at home when I am in Athens. Thank you
January 29, 2013
Rated 3.0 out of 5.0 by Martini404 Seems many changes are happening
Basic skills of checking and checking out need attention. They are now overbooked and as a regular customer this week i discovered there was no room available.
January 15, 2013
Rated 1.0 out of 5.0 by Kingwood Moving In
We only stayed at the Athens Candlewood for 4 nights; whereas most other guests were there much longer. We stayed while we got our apartment in town ready. We were able to use the laundry and dishwasher and store in ways suited to our situation and we found the staff very helpful. It is not a luxury hotel, but it had all the essentials, and was clean, warm and comfortable. We will visit again.
January 5, 2013
Rated 4.0 out of 5.0 by Liz77 12/14/12 visit
My stay was pleasant and peaceful. Beds are very comfortable.
December 31, 2012
Rated 5.0 out of 5.0 by Mmishra Lovely place
Nicest cleanest hotel with outstanding staff? It makes me feel like a home away from home
October 16, 2012