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Rated 4.3 out of 5 by 24 reviewers.
Rated 5.0 out of 5.0 by Excellent stay Everything was as expected with no surprises or disappointments July 7, 2014
Rated 5.0 out of 5.0 by Beyond Best In Class Wow! double Wow!! for the Best and Most Comfortable Stay in Town. We trusted our Daughters Stay at Candlewood Suites and thrilled with the beyond best in class service available each day. Amazing experience close to Highway and easy Access with shopping/Restaurants available at a hop skip and an Jump. Above all unexpected attention to detail from staff serving customers each day 24X7 Our experience was beyond expectation and most pleasant. Way to go Candlewood Suites and Thank you for fantastic service. Look forward to our next stay with Candlewood. Thank you and Best Wishes as you continue to serve customers from around the world. July 4, 2014
Rated 5.0 out of 5.0 by Clean comfortable room at a great price Overall our stay was a wonderful one, once we got there. Our only concern was that it was difficult to find. The address did not show up on our GPS and the front desk staff was not able to give us good directions from a major landmark. July 3, 2014
Rated 5.0 out of 5.0 by Clean room/bathroom and safe place to stay Very pleased with my stay, felt very safe with having to come through the lobby to get to your room and with the cameras in and around the building. Room and bathroom were very clean. Bed was comfortable and very clean and fresh. Slept well, did not hear neighbors or hall traffic. July 2, 2014
Rated 1.0 out of 5.0 by Not what I've come to expect from Candlewood Suites I did not have a good experience at this Candlewood Suites property. It started with a line at check-in when they were "walking" two couples ahead of me because they were oversold (how does that happen? Are they taking a cue from the airlines?). They spent many minutes instructing the couples in front of me as to why they were being moved and directions to their new hotel. When they finally got to me, I was expecting the same story, but was informed that they had a room for me. So far, no problem, right? Well as soon as I opened my room, I discovered that the "non-smoking" room that I had reserved had the distinct odor of stale cigarette smoke, and the ashtray and the book of matches that were sitting on the desk suggested that I was given a smoking room instead (something they did not tell me when I checked in). Of course, the hotel was sold out, so no options there. The next thing I noticed, the recliner was missing from the room, as well as baseboards around the floor. Now one of the reasons I choose Candlewood is the comfortable seating in their suties, as I do not like to sit in bed to read, work or watch TV. I later learned that the recliners were slowly being replaced, and that one was being ordered for my room, while the baseboards were missing due to repairs they had made after flooding from the bursting of pipes during a recent ice storm. Then, as I went into the bathroom, I noticed that the toilet had not been flushed since the last person had used it, which immediately made me think that the room had not been completely cleaned (or maybe cleaned at all, as I then wondered if the shower was cleaned and the linens had been changed); of course, the stale cigarette smell would have easily masked any other odors in the room. After noticing all of that, I picked up the phone to call the front desk to voice my complaints, but then learned that the phone was completely dead (actually, both phones were dead), so I had to go to the front desk to voice my issues. Now, I generally use my cell phone for routine phone calls, but I like to use the hotel phone for emergencies (i.e. 911) and for wake-up calls, so I see this as much as a safety issue as anything else. I have stayed at other Candlewood Suites locations and have generally had good experiences, including an excellent property in NC that I have frequented over the past decade, so my expectations are generally high. But my experience at this location was awful, plain and simple. May 4, 2014
Rated 5.0 out of 5.0 by Nice place to stay after spending 70 days at one place I have to say that I had a very good experience. The staff was very polite, room was cleaned ever week. It was as close to home as home could be. March 30, 2014
Rated 5.0 out of 5.0 Excellent experience in all facets of this stay! Staff A+ Room A+ Price A+ Value A+ Clean A+ Quiet A+ Safe A+ Convenient A+ Location A+ Parking A+ Kitchen A+ Lobby A+ Pantry A+ Friendly A+ February 18, 2014
Rated 4.0 out of 5.0 by Nice Facility Nice quiet hotel with very good staff service. No breakfast, but plenty restaurants in the area. February 17, 2014
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