Rated 4.5 out of 5 by 64
Rated 5.0 out of 5.0 by Vio17 Great service, great room= great stay!
My stay at Candlewood was great! I stayed there for a few months. The place is perfect for a long-term stay. It has a kitchen (electric stove burner) and almost anything you could think of that would be in an ordinary kitchen at your home. The room was perfect; it had a queen size bed, recliner, flat screen tv (with many channels!), and a desk/table. I had no complaints about this place.
The staff and management are very kind and welcoming. They know who you are and they acknowledge you, unlike other hotels where the people forget you exist.
They also have this cupboard where you can buy little snacks and drinks. It came in handy when I needed something and had forgotten to buy it. Almost forgot to mention their FREE LAUNDRY/GYM! You can do your laundry, as many times as you want and whenever you please at their FREE LAUNDRY in-house. With that, they have a mini gym in the same divided area of the laundry where you can work out! PERFECT!
The area and location of this hotel was also a plus. Right down the street, was a grocery store called "Woodmans". And on the opposite side, were many food places and mini shops. I just wish they had a deal with the atheltic club next to them for the jacuzzi/pool services.
Overall, my stay at the Candlewood Suites was amazing and would definitely recommend this to travels (short or long term). You get your money's worth and are left smiling!
December 18, 2014
Rated 4.0 out of 5.0 by kydog Dog friendly stay
We stayed here over Thanksgiving week. We chose this hotel since it was in a good neighborhood, and close to all of our family we had to visit during our stay. We also chose this hotel since it was dog friendly. The staff was very welcoming to our dog, even sounded excited on the phone. They accomodated us and got us a room close to an entrance so we could take him outside without any issues. The rooms were quiet, couldn't hear what was going on in the surrounding rooms! Kitchen was a nice surprise, full fridge came in handy when we had to store leftover pizza, fit the whole box!
My only complaint was the company's customer service, I had emailed about updating my reservation and the current price. I didn't want to have to cancel and rebook, which I should had done to save $30 a night! I onyl got the instant reply, never heard a response from a customer service rep. When I mentioned this to the front desk, he said he couldn't do anything, which I understand. He said his manager would call me in the am, but he never did either.
I will probablly stay here again because of convenience, but very dissapointed no one follows through :(
December 17, 2014
Rated 5.0 out of 5.0 by SpringI Clean and like new!
My first priority for any hotel room is its cleanliness and our stay at this hotel met my expectations. The room and restroom is neat and clean.
Only recommendation I have is about their towels as its surface texture seems very rough on skin.
December 15, 2014
Rated 5.0 out of 5.0 by dawnie27 Great stay!
Friendly staff, love the free washer/dryer; exercise room was great!
December 11, 2014
Rated 5.0 out of 5.0 by DAY SUSAN EXCEEDED MY EXPECTATIONS
MY RECENT STAY AT THE CANDLEWOOD SUITES IN AURORA, IL EXCEEDED MY EXPECTATIONS...ROOM WAS CLEAN AND FRESH. STAFF FRIENDLY AND INVITING.
December 10, 2014
Rated 4.0 out of 5.0 by kballs12 New quality rooms and good gym
I found the rooms to be comfortable and plenty of space for food.
November 23, 2014
Rated 5.0 out of 5.0 by mike 59 good service
service was good room was clean the cost was good staff was freaindly
October 27, 2014
Rated 5.0 out of 5.0 by RAM8007 Great Service
I stay here every chance I get. The staff is very nice and helpful. The room is always clean and comfortable. This is always a good Stay!!!
October 19, 2014