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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    82%
    Recommend This Property

    Overall Experience

    4.1

    based on 140 reviews
    82%
    Recommend This Property

    Ratings Breakdown

    140reviews

    • 5 Stars
      73
    • 4 Stars
      35
    • 3 Stars
      13
    • 2 Stars
      7
    • 1 Stars
      12

    Very Nice property for a great value

    By

    March 27, 2015

    We recently stayed at the Candlewood Suites in Austin, TX while in town for business, and while traveling for business and having to be away from my family is never a good thing, having a nice place to sleep and rest up for the next day of work helps make things at least a little better. The staff, the location and the entire property itself at the Austin, TX Candlewood Suites helped make life on the road a lot nicer and much easier. Thank you very much for a nice stay!

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    Great Value

    By

    March 13, 2015

    platinumelite

    This Candle wood Suites was much nicer than other ones I have stayed at. There is free laundry facilities, and the gym is decent. The staff was very accommodating but make sure to park in a lit area. I would definitely stay here again when I am in Austin.

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    Poor ambiance

    By

    March 12, 2015

    Poor ambiance, this hotel had some unpleasant smell. water is not good

    Posted byCustomerCare
    March 21, 2015
    Dear Maggi27, Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and superior accommodations. It seems that we were not able to execute an exemplary hotel stay experience due to the condition of the facilities. Please accept our sincere apologies for any discomfort it may have caused you. Kindly be assured that we treat this matter seriously so we sent you a private message. We value you as our guest and hope you will continue to choose IHG for your future travel needs. Sincerely, Divina P. Case Manager IHGCare
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    good location

    By

    March 10, 2015

    Right off the interstate. STAFF OF AMANDA, JESSE, MIGUEL, AND DAVID WERE ALL PHENOMENAL!! The room was a little smaller than other Candlewood Suites I've stayed at but it worked out just fine.

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