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Rated 3.7 out of 5 by 13 reviewers.
Rated 5.0 out of 5.0 by Candlewood Austin I found this hotel to be a super value. The deck staff was also pleasant and helpful. Certainly will stay there next time. The location is not downtown (the view is of the interstate) but only 5-10 minutes by car to the center of town, parking is free, and about half the price of being downtown. May 14, 2013
Rated 5.0 out of 5.0 by Exceeded our expectations We were in a group of 7....with a total of 4 rooms between us. We were all very happy with our rooms. Our room was very clean and comfortable. We loved the kitchen, although we didn't stay long enough to enjoy it. My friend called up from her room and said "I could live here'. Nice spacious area for laptop. My husband enjoyed that. We will stay here again. The price was amazing!! May 13, 2013
Rated 4.0 out of 5.0 by Room was clean and comfortable Stayed two nights, staff did not clean room during stay, was suprised. April 25, 2013
Rated 5.0 out of 5.0 by Excellent Hotel and Staff I was there the weekend the hotel had a hot water issue. It was not that big of a deal. The staff did a great job communicating with the hotel guests. It was something out of their control and they fixed it as soon as possible. They offered a breakfast buffet and Starbucks in the morning to make up for the issue. I have been back since this situation and it has been rectified. I love the team at this property, from the front desk to the management team. Excellent location and quick access to all major highways. Super clean rooms and very attentive staff!! April 14, 2013
Rated 1.0 out of 5.0 by Coldwater Suites We booked 18 rooms in this hotel (and many others around the city). The hotel was at max capacity due to large event in Austin. For the first 2 nights I had a handicapped room. There was no bedside table, or any surface to spread out in the bathroom except the top of the toilet tank (yuk). Plus the floor flooded when I showered. I was moved to another room that was much better- until the next morning when I could not get any hot water. I called the front desk and of course they apologized, but this continued for 4 DAYS. It took me 30 minutes to get the shampoo out of my hair because the water was ice cold. Finally I got on my knees and rinsed it out under the faucet. This happened EVERY morning for 4 days. They promised it was fixed and of course it wasn't. I spoke to a few of the other guests and they confirmed the same problem. Their final solution was: Shower at night (still not hot). They promised me compensation, but nothing was done. April 8, 2013
Rated 4.0 out of 5.0 by Bed Needs Replacing The room and the amenities were quite nice. However, for two people, the bed was something like trying to sleep in a rowboat - it was worn out in the middle so we both fell towards the middle during the night, making a good night's sleep difficult. If they replace the bed, the room would be a 5-star rating. But since a good night's sleep is important, it plays a major factor in the rating I gave it. One person might not notice the bed problem, but two people will DEFINITELY have problems. To the hotel's credit, they did give us a $20 discount on the room when we left to compensate somewhat for the inconvenience. I like Candlewood, and will continue to stay at them; but the Austin south location really needs to update the beds to get my business when my wife and I travel toAustin to visit family. March 28, 2013
Rated 5.0 out of 5.0 by Outstanding Hotel I have stayed at this hotel twice already and it is truly an awesome hotel for the price. Which other hotel offers you a full size fridge freezer, stovetop and microwave for less than the price of a hotel that doesnt offer all of these benefits. I love the fact that it is quiet and has a big comfortable room. I will be back again! February 18, 2013
Rated 5.0 out of 5.0 by A Great Place in Austin We have stayed at this property for four years, visiting our grandchildren for three weeks each stay. The beds are extremely comfortable, and the rooms are consistently quiet. We have always felt safe at the property, and the location is convenient to many Austin attractions. The exercise room, the free washer/dryers, and the Candlewood Cupboard are consistently excellent, and the staff are helpful and engaging. We would have to spend a lot more on an equivalent property. We will continue staying here each time we are in town for an extended stay. February 18, 2013
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