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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    82%
    Recommend This Property

    Overall Experience

    4.1

    based on 132 reviews
    82%
    Recommend This Property

    Ratings Breakdown

    132reviews

    • 5 Stars
      68
    • 4 Stars
      33
    • 3 Stars
      13
    • 2 Stars
      6
    • 1 Stars
      12

    A Great Place to Stay

    By

    February 28, 2015

    platinumelite

    For the fifth year, my wife and I (and our dog) spent three weeks at this property as we visited the grandkids and got away from the cold. As always, everything was excellent. Every night was a good rest, and all the facility was clean and neat. The staff were very attentive and pleasant, and scheduled room cleanings were done right on time. We have stayed in lots of hotels over the years on every continent but Australia and Antartica. This property is not a luxury hotel, but it is the best value we have ever found.

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    Comfortable Bed and Friendly Staff

    By

    February 27, 2015

    club

    My stay was great. The room was very clean and well equipped for cooking. The staff was friendly and very open. LOVED IT!!

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    Not acknowledged as a Rewards Member

    By

    February 27, 2015

    When I checked in I'm usually given the opportunity of a gift bag or points. I was not offered either upon check in. I was also not thanked or acknowledged as being a platinum member. First time ever with IHG. While I typically don't mind an ADA room I was given one and not told. The bathroom is awkward as it has no counter or place for you to put your toiletries. I would think even someone in a wheelchair would need a place to put their make up, deodorant and clothes.
    While this won't keep me from staying in IHG because I'm brand loyal I wanted to bring this to your attention and if I was not given additional points for this stay I would like to receive them.
    Thank you.

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    Great Value

    By

    February 25, 2015

    Great deal; last minute booking to downtown Austin on Valentines Day weekend. We were pleasantly surprised at how well our room was furnished.

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