Rated 3.9 out of 5 by 56
Rated 5.0 out of 5.0 by Pink123 Great service
Lady at the front desk was very helpful, shuttle service was quick.
August 23, 2013
Rated 4.0 out of 5.0 by MrsNora Great price great location
Overall the hotel was nice, room was clean bathroom had a spider in it with a web. Bathroom smelled like sour clothes. Beds were hard!!!!! Housekeeping was rude never cleaned our room. I cleaned the bathroom myself with my own disinfectant.
August 21, 2013
Rated 3.0 out of 5.0 by crosshairs411 Close to everything
The evening staff is not the best. Got a room that someone else was already in, went down to get another room and the desk person just said "Ugh, all these numbers". Yeah, it a hotel, they all have numbers. Breakfast, they must of had an overstock on sausage links and western style omelets, because they served them 5 of the 7 days we were there. Rooms were nice, sometimes the maids would forget to take the trash out with them and a bag would be left on the floor. Airport is close, but I never heard the planes take off or land (I was pleasantly surprised). Other than those few things a nice hotel with an awesome BBQ joint to it. I would stay here again just because it is close to where I work when I'm in town.
August 11, 2013
Rated 5.0 out of 5.0 by kirk8 Staff was outstanding the room was clean and reasonable
Great, friendly, helpful staff. My room was clean and quite. Close tonthe airport and a free shuttle. Absolutely no complaints.
August 9, 2013
Rated 2.0 out of 5.0 by JJJ3 not for me
older Ramada Inn, Maybe in process of remodeling, all tile floors, Hot water sparse, bathroom bit unkempt at corners. Fire alarm went off and kept going off for some time early in morning,
Requested wake up call did not happen.
Access to location was bit strange and hard to find late at night.
would recommend staying somewhere else
August 5, 2013
Rated 3.0 out of 5.0 by RebeU Hotel Great but front desk service HORRIBLE
I had issues checking in AND checking out. I didn't get any of the "treats" for being a Platinum member. The two different ladies I had interaction with at the front desk weren't the nicest or quickest about fixing the situation. However the room was really nice. The restaurant attached to the hotel, VooDu BBQ, was really good. The airport pick up service was quick. This was my first time staying here but my experience with the front desk has me questioning if I should stay here again.
July 30, 2013
Rated 1.0 out of 5.0 by Disenchantedly cannot say this time was okay at all . . .
This time at location was not pleasant at all, Wi-Fi was out - the AC unit in room was broken. The rooms were over booked and a large party were rowdy late at night - very difficult to sleep. Apparent the hotel overbooked lodging for a large family reunion and these folks were noisy and roamed the halls late night and early morning.
July 27, 2013
Rated 3.0 out of 5.0 by Golfer7218 Good location
We have stayed in many Holiday Inn Express locations across the nation and have always been acknowledged as a platinum member. When we checked in the night manager didn't say anything and actually ignored us. She was on her cell phone when we checked in and other times as well when we would stop by in the evening asking for assistance. Everyone else was great and very helpful. We thought the bed was a little hard but that is just personal choice. Overall we had a good experience.
July 22, 2013
Rated 3.0 out of 5.0 by Ronnie010 OK Property
OK property and location for business travel, would stay here again.
July 17, 2013
Rated 4.0 out of 5.0 by NikkiandSisi Nice Hotel
My daughter and I came to N.O. for the Essence Music Festival and stayed from 07/04/13 to 07/08/13. Overall the stay was excellent. The staff was very curteous and the check-in/check-out process went smooth. The cleaning staff was very respectful and the cleanliness of the room was excellent.
The only thing was that I stayed in room 101 which is right by the side door and when we came back one night there were ants in the room and a BIG waterbug! I called the front desk and they came right away to get it. My daughter and I laughed after she left because we were hysterical about a bug, but it was sooo HUGE lol. We were in the south and by the door so I dont blame the hotel or the staff for that.
Also the room bathroom light flickered. I called and he came and changed it right away and it still flickered.
Overall the stay was great and I would definately stay there again. We had so much fun who cared about a flickering light and a BIG buggie LOL!
July 11, 2013
Rated 2.0 out of 5.0 by ArkansasSteve Business Trip
I stay at many Holiday Inn's in this region of the country. This is my least favorite. Frequent key card issues. Exit doors often broken or out of order causing you to walk around the building to use another entrance. No recognition for priority club (water, snacks, etc# No weekly specials #happy hour, etc.)
June 25, 2013
Rated 4.0 out of 5.0 by YOSEMETI2013 Excellent Staff
Enjoyable visit, breakfast eggs were not that good but the variety of food, cereals, pancakes, fruits, bagels, etc. made it better. Better choice of breakfast eggs would do a lot!!!!!
June 24, 2013
Rated 2.0 out of 5.0 by Trapper22 Rude staff
Checking in was horrible, waited at the airport for 30 mins after calling repeatedly for the van. The receptionist didn't seem to care that I was a Platinum member, was completely unprofessional in her demeanor.
Breakfast area was dirty and food was cold.
I will not stay there again or recommend it at all.
June 18, 2013
Rated 1.0 out of 5.0 by LinMarie Terrible experience
Initial room key did not work. Had lready given the room to another guest. New room and room key - key worked but someone else was staying in the room.
June 5, 2013
Rated 5.0 out of 5.0 by mrhocus great stay
Enjoyable room, great service, quiet and relaxing, easy to get to the main parts of NOLA from here.
May 22, 2013
Rated 4.0 out of 5.0 by Kazpower Nice clean & modern
This was very nice clean and modern. I like that the bedroom is seperate and has a kitchen and living area
May 14, 2013
Rated 4.0 out of 5.0 by BatonRouge225 Nice, newly renovated hotel
The hotel renovations are fresh and the hotel was clean. The price was a little more than I normally pay as a Priority Member but that is okay.
Pros: Renovations, cleanliness, convenient location
Cons: The air unit in the room did not cool as well as it should have. The new beds are very firm.
The highlight of the hotel? VooDoo BBQ next door
Excellent food and service. Helps to have an establishment like this next to the hotel.
May 3, 2013
Rated 2.0 out of 5.0 by TriciaO Issues
I checked into this hotel on 4/16 and my room only had sheers at the window. Had to call front desk to get someone to install drapries since I was on the first flr. The next morning I had washed my hair and no hair dryer in room. Called fron desk and they indicated would "try" to find me one. When they brought to my room they never expressed an apology. My company had a health fair scheduled for the morning of 4/18 in a conference room on the 2nd floor and that morning no one at the front desk knew anything about or if we needed additional tables or chairs. I had to move chairs myself to second floor. Customer service was horrible. As much money as my company has spent at this hotel we should have received better service and should have had staff with a better attitude.
April 22, 2013