Rated 3.2 out of 5 by 22
Rated 2.0 out of 5.0 by sd32 Outdated Interior, in need of repairs!!
Upon arrival I checked (front desk super friendly) in, there is a rusty door in the lobby area near the guest bushiness office. Hallways are hot and humid. Once I went up to my room (non-smoking floor) and the smell of cigarette smoke was horrible, my daughter has allergies . I went down to the front desk and she (super nice) immediately moved me to to another room. The second room had a odor but I dealt with it. The carpet was horrible very lumpy and dirty looking. Old television in the bedroom and wood floor in kitchen looks to be coming up. Again the staff was very nice and accommodating.
October 15, 2014
Rated 3.0 out of 5.0 by Aeroengineer777 In desperate need of upgrading
The initial shock of a filthy carpet does not go away, I tried to change rooms and ended up with the one with filthy carpeting because everything else available smelled absolutely DISGUSTING, there were animal hairs on the corner of the carpeting, Food residue on the floor and around the refrigerator, there was no frying pan, I requested one and it was so disgustingly filthy that I did not cook in it. (Goodwill has better kitchenware than that!).
I bought a pair of flip flops so I did not have to walk on the carpeting, Terrible.
Friday night there were guests gathering in the parking lot with car stereos blaring and no one did anything about it, I find it rude and disrespectful.
The property needs a full renovation, I am staying at a Candlewood in Houston right now and it is a real pleasure.I will never ever book Candlewood Beaumont again, I rather drive farther to my place of business.
October 12, 2014
Rated 1.0 out of 5.0 by wildberries22 Horrible.
from day one of check in, this was a bad experience. Had my company not been paying for me to stay here I would have left in a hearbeat. Rooms are dirty and outdated with holes in the furniture, burns from cigarettes in the linens, on the floor, and on the furniture. There were illegal actions going on in the stairwell and I notified front desk, nothing was done about it. I had to ask to change the comforter and 2nd blanket on my bed, they would ONLY change the bottom and top sheets, which is disgusting, I don't want to sleep on someone else's blankets and germs. most everything in the workout center was broken, coffee machine at front desk broken for about the first 2months I was there. Horrible place to stay.
September 22, 2014
Rated 2.0 out of 5.0 by PW48 late night stay
Late arrival, given room key. Room not clean, furniture turned over. Given another room immediately, which worked out, but not handicaped accessible. All chairs in rooms are in need of replacement, upholstery torn. Appearance of doors and rooms is terrible.
August 5, 2014
Rated 3.0 out of 5.0 by wildberries22 it will do
This place needs an update in a bad way, the stay was okay, but the furniture is severely damaged, needs a pool, and the coffee machine was broken the entire time of my stay. Front desk said a part had been ordered....I have stayed in candlewood before and it was very nice, however this one just needs an update and cleaning.
July 13, 2014
Rated 1.0 out of 5.0 by auditor87 Outdated Interior
This was not the stay that I expected and I checked out early. My room did not smell pleasant and the furniture coverings were peeling.
June 16, 2014
Rated 5.0 out of 5.0 by Carington Great staff and clean room
I really enjoyed my stay here. The staff is very friendly and outgoing. The furniture (chair ) was a bit worn, but overall the room was very clean.
June 14, 2014
Rated 2.0 out of 5.0 by poco227 poorly maintained property
coffee machine in lobby still out of order, laundry still having problems. poorly maintained property. I usually consider candlewood suites a good value but not this location
June 9, 2014