Rated 3.5 out of 5 by 17
Rated 1.0 out of 5.0 by auditor87 Outdated Interior
This was not the stay that I expected and I checked out early. My room did not smell pleasant and the furniture coverings were peeling.
June 16, 2014
Rated 5.0 out of 5.0 by Carington Great staff and clean room
I really enjoyed my stay here. The staff is very friendly and outgoing. The furniture (chair ) was a bit worn, but overall the room was very clean.
June 14, 2014
Rated 2.0 out of 5.0 by poco227 poorly maintained property
coffee machine in lobby still out of order, laundry still having problems. poorly maintained property. I usually consider candlewood suites a good value but not this location
June 9, 2014
Rated 1.0 out of 5.0 by Verawang47 worst service
I was very disappointed with the service I recovered.
The staff that I spoke with was very rude and was not
Accommodating to my elderly mom,who needed a
She was very rude.I had to put my mom had to put
her in the shower.
It's was three people in the RM,we received
Towels for 2. No one came and cleaned our
room.Overall it was a horrible stay for us.
I do hope that you retrain some of your
staff on excellent Customer Service,it's vital
to the business.
June 5, 2014
Rated 3.0 out of 5.0 by Verawang47 Pleased
I always stay here when I come to Beaumont..
It's one of the best hotels around,that is convenient to everything .
November 20, 2013
Rated 3.0 out of 5.0 by FLMom410 Nice staff, odd room
The staff were very friendly and helpful.
However, the room smelled odd. I requested a nonsmoking room, and it seemed almost as if at one point it had been a smoking room, then converted. Additionally, the room itself was very muggy unless the AC was going. There were noticeable differences both in the air quality and mugginess between the room and hallway. The only reason I didn't request a different room was because I was traveling with an unhappy baby and it was very late when I checked in. The bed was okay - not the worst I've slept in but definitely not the best.
Overall, not worth the price.
November 5, 2013
Rated 5.0 out of 5.0 by ljohnso Outstanding Customer Service
I really enjoyed staying at this hotel. The staff here is very friendly. This is truly a home away from home.
October 27, 2013
Rated 5.0 out of 5.0 by kat005 Bmt
I wish you would look into the coffee pot in the cupboard. Was told by the front desk that they are waiting for a renovation in the cupboard, the coffee pot has been out for at least 3 months and the temporary one cooks the coffee so unless you there when it is finally made it taste old. NEVER has any milk and only one washer. There is a note on one that has been there for probably a year and the other one for three months. I like having the convenience of washing my clothes before coming home on the weekend to leave again for another week . And you could look into some new chairs in the kitchen bar area. If you don't want the desk chairs don't get no more but the yellow from the foam is getting on my clothes when I sit in these chairs.
October 15, 2013