Rated 4.3 out of 5 by 21
Rated 3.0 out of 5.0 by Sadden Average Stay
I booked this hotel after reading some of the reviews, quickly, since I was in need of a room ASAP due to a funeral. Never heard of this hotel before and I read some great reviews and it was very close to the area I had to, be so I booked it. Didn't know all the rooms had kitchens and that breakfast was not provided. Anyhow, rooms were average and the bed was soft if you like soft beds.
They negatives for me was checking in and when I arrived at the room I was given, I got in and it was obvious the room was not cleaned from the last occupant. I went back to the check-in area and informed them of the situation. They apologized and gave me another room. I don’t know if more should have occurred (a discount or something) but I just took the key and made my way to the next room. I just drove 9 hours and wanted to relax.
December 19, 2013
Rated 4.0 out of 5.0 by Miltravel Nice place
Nice place. Newer construction. Rooms are nice and clean. Has work out room and mini store. No breakfast or turn over service - was not a big deal for me. Staff was very nice. Free internet - good signal.
December 15, 2013
Rated 5.0 out of 5.0 by JRSC Great Hotel, great rate!!!
Let me start off by saying, I never post reviews. However, after staying at the Candlewood Suites, I was so impressed. I needed a room in the APG region two nights a week for work. I usually stay at the Holiday Inn express, but last week they were all booked up. I reluctantly booked a room at the Candlewood Suites instead, and ended up having an awesome experience. The room was spotless, the staff was extremely friendly and having a stovetop and full size fridge is a nice touch. The bed was so comfy and I slept very well. I noticed that they are also pet friendly, which is good if I ever need to travel with my pup. I think Candlewood Suites is officially my go to hotel.
November 17, 2013
Rated 5.0 out of 5.0 by GoalieMom95 Thank You
We were staying here for a second weekend in a row for lacrosse tournaments. When we checked in somehow we ended up in a smoking room. I called down to the desk and within 2 min we were switched to a new room. No questions, no attitude, just friendly and helpful!! We always stay here when up for a tournament and this is one more reason we will be back.
November 14, 2013
Rated 5.0 out of 5.0 by Manypaws Wonderful stay, Customer Service A++++
Prior to my stay, I had a few changes, so I called the hotel and was greeted by a wonderful rep who very sweetly helped me out. Worthy of note that I have a difficult last name and when I had booked prior it had been mispelled, but this rep found me quickly. Upon my arrival, I greeted the young lady at the desk by saying my name is probably mispelled, to which she greeted me BY NAME without looking at the computer or paperwork having remembered talking to me. Kindness goes a long way! After checking us in quickly, she answered all my questions about where to eat and where a walmart could be found. So for customer service they get a super A+! The room was really big, granite in the bathrooms with a very functional kitchen! Equiped with pots, cups,etc. The room, halls and stairways were clean and looked like they had been recently rehabed! I found no issues at all! We really enjoyed our stay!
Thanks for a great stay!
October 30, 2013
Rated 5.0 out of 5.0 by ms1021 Cleanest hotel I've EVER been in!
Absolutely spotless! The amenities are great, especially for an extended stay. Full-size refrigerator, a stove, micorwave AND dishwasher! Room was large and well-planned. The staff was extremely courteous and professional. The ONLY (tiny) negative is the lack of ice machines. I understand that the freezers in the rooms are equipped with ice-makers, but if you are only staying one night, that's not much help. Still, one of the best hotel experiences I have ever had. HIGHLY recommended!
October 24, 2013
Rated 5.0 out of 5.0 by so1772 Good place to stay
My stay there was wonderful as always. I have been going there for the past 3 yrs. I have not had a problem yet. The rooms are clean and comfortable. The staff was amazing. They were very accommodating. Anything I asked for or needed they tried there best to do for me. If anything ever came up they were all over it. I would really recommend this candlewood suites as a place to stay if you are in the area.
October 17, 2013
Rated 4.0 out of 5.0 by mtbone Stay
Rooms are clean, the full size fridge was great. A home away from home !!!
October 11, 2013