Rated 3.7 out of 5 by 89
Rated 4.0 out of 5.0 by Driving through Good overnight stay on a road trip
We weren't actually stopping in Birmingham to see the city, but just passing through on a road trip. The location is very close to the highway and the staff was friendly. Overall, a good stay. If passing through again, we'll drive a little extra if we have to, but we'll stay here.
January 29, 2014
Rated 4.0 out of 5.0 by Rodmantx Very quiet and comfortable
The hotel is a little difficult to find especially in the dark, however the room was very quiet and there are plenty of eating places in the area. I did experience some problems with the phones, mainly no dial tone, however the front desk attendant came up and fixed them. Also the internet signal was extremely weak on the end room.
Overall I would certaintly recommend this property.
January 26, 2014
Rated 5.0 out of 5.0 by rlord Just a quick night
Excellent hotel..close to restaurants and shopping...good locale..great price..great staff.
December 30, 2013
Rated 1.0 out of 5.0 by Curtis1 Terribly unclean experience.
This was my first time at this Birmingham location. When I checked in there was no recognition for being a Platinum Ambassador member, not even a bottle of water. Tried the restaurant for dinner, just a burger & fries but it came on a dirty plate, I will say the young man working the bar that took my order was very friendly and courteous. The bathroom in my room had a very strong urine smell like the floor or toilet had not been sanitized (I covered the floor with the extra towels before walking barefoot on it). Bed was comfortable but the sheets were quite worn. Got in late the 2nd evening and gave the restaurant another try via room service, the grilled chicken sandwich was pretty much inedible and the utensils were dirty. I would be very hesitant to stay at this hotel again.
December 16, 2013
Rated 3.0 out of 5.0 by 123goldie messed up my credit card.....Over charged me 300 dollars
Everything was good but they overcharged me 300 dollars and made my account overdrawn
November 25, 2013
Rated 5.0 out of 5.0 by Rain2 room comfort
The beds were very comfortable and the room was very nice. The layout of the room was great. Front desk was very helpful and friendly! The dining area was spacious and the workers were very friendly also.We would stay there again.
November 8, 2013
Rated 5.0 out of 5.0 by Doyouknowjack Great Service at Breakfast
I wish every restaurant had a server like the lady that ran the breakfast cafe. The breakfast was excellent, she was very attentive, super polite, and had me in and out just as quick as I needed. I was delighted to tip her well during both of my recent stays.
The only con I'd have is a couple of my rooms have had musty smell coming from the AC unit.
November 3, 2013
Rated 4.0 out of 5.0 by BirdieGirl Convenient and Comfortable
I enjoyed my stay. My room was clean and comfortable. The staff was friendly and helpful. I will stay again.
October 11, 2013
Rated 5.0 out of 5.0 by Samford2017 Great Room and Accomadations
Our stay was great. Front desk staff were great. Very courteous and helpful. The accomadations were very nice. Entire motel was clean and neat. Everything was top notch. I will definitely return and stay again.
October 2, 2013
Rated 5.0 out of 5.0 by OGU1 Great stay
Staff at the front desk were very pleasant and helpful. This facility is tucked back off the road, a little bit difficult to find. It was very clean and the breakfast wonderful. Plan on staying here again.
September 25, 2013
Rated 5.0 out of 5.0 by karenm11 google map directions
We used Google Map Directions to your location and got lost for 30 minutes. The front desk said we were the 10th people in two days.
You need to correct this with Google Maps!
September 8, 2013
Rated 2.0 out of 5.0 by LeeF Horrible Staff and club membership means nothing here!
Arrived to find the desk unmanned, took over 5 minutes and the bartender had to come off his smoke break to check me in. Was not greeted, no acknowledgement and room keys not made. At dinner had bartender "Joey" serve myself and a partner we go to order and Joey takes my order then walks away not taking my partners order, then after I finish my dinner Joey just took my drink glass and did not ask or offer another, guess he was in a hurry to get rid of us. Then we walked to the elevator to find the young lady behind the desk playing games on her cell phone, was that what she was doing earlier when I tried to check in? Well needless to say I will NEVER stay at this hotel again when in Birmingham, I was supposed to stay two nights but I checked out the very next morning and moved to another hotel.
September 7, 2013
Rated 3.0 out of 5.0 by adam1234 Nice place, room service did not knock when changing
I stayed there on business, and it was one of the nicer holiday inns I have been to. Strangely, after my room had already been cleaned and bed was made, room service barged into my room without knocking right after i had gotten out of the shower. Luckily I was able to cover up and make my presence known. I did not bring it up with the manager right away out of embarrassment, however that is entirely unacceptable.
September 6, 2013
Rated 3.0 out of 5.0 by Trees001 They need a trained cook.
The cook didn't know how to make basted eggs. Instead of having the waitress come back and ask for an alternative, he send out scrambled eggs. On top of that, it took so long that the medium breakfast steak was so well done that it was dry and black.
By the way, basted eggs are just sunny side up, cooked with a little bit of water under a cover to cook the white and leave the yolk soft. They are really easy to make.
Signage to find the hotel is poor. Might be a little better in the daylight.
August 27, 2013
Rated 1.0 out of 5.0 by Ledell58 Room Conditions
The airconditioner thermostat was not working. Room was super cold when in use, and I could not control the temperature. The tub drain was clogged and collected water when taking a shower. Reported room conditions to front desk but nothing was done to resolve them. Will not stay there again.
August 20, 2013
Rated 5.0 out of 5.0 by Duane55 Out of the Storm
I got caught in a storm there .I pulled into a parking lot & called California & had my nephew call IHG. They found me a room about 2 mins. from where I was parked, Yes I was into a nice comfortable room within 20 min of needing a room. Thank You.
August 18, 2013
Rated 5.0 out of 5.0 by vsfAUfan nice hotel
This hotel was very nice. Was on a deadend road so it was very quiet, but was also kind of hard to find. Beds were very comfortable. Only complaint was with tv. All local HD stations had a lot of static so we were unable to watch them. I would recommend this hotel to anyone.
July 25, 2013
Rated 5.0 out of 5.0 by momofboysx3 Exceptional At Home Feeling
This was probably one of the best experiences I have had on a business trip in a long time. Not only was the room large and clean, it didn't smell like a "hotel room" (and I know you know what I mean by that). It was fresh and clean and very inviting to come home to. The view was wonderful, the staff friendly and the food was very satisfactory. I was even impressed by the bar are and the bartender. As a Texas resident, I had my first Alabama Slammer and I must say it was quite tasty. I think the most impressionable and satisfying thing was the front desk clerk always remembered my name and addressed me using it when I walked through the door. Thank you Holiday Inn for making me feel at home away from home!
July 23, 2013
Rated 5.0 out of 5.0 by VHConner Amazing Staff
I had a reservation for a free room using Priority Club points. I was not familiar with this property but was pleased with the handicap accessible room that I requested for my mother. Although I cannot say enough about the beautiful room, the staff is what made our stay more than I could have hoped. From the maintenance employee who had serviced the room as we arrived to the desk clerk, to the waitress in the dining room and the manager upon checkout, everyone, without exception, was polite, helpful and went above and beyond expectations.
July 7, 2013
Rated 4.0 out of 5.0 by Al71 Great service and staff all around!
From the Front Desk, bar & dining area the staff was great!
They all were very upbeat and helpful.
June 29, 2013
Rated 4.0 out of 5.0 by ScottC7187 Nice Hotel
Nice hotel and staff. Only issue is that I didn't get upgrade I should have gotten with my Priority Club Platinum / Royal Ambassador status.
June 10, 2013
Rated 4.0 out of 5.0 by Elder55 Great Property
Excellent Hotel with great staff, especially the breakfast staff. Fantastic Middle Aged Black woman who assisted us. She was simply wonderful and very helpful. The breakfast was awesome.
June 1, 2013
Rated 3.0 out of 5.0 by royboy151 Needs some work
As always, I love staying at Holiday Inn. This stay was not one of the best, however. Although I was upgraded to a suite for being a Priority Club member, the suite was lacking. I never could get the refrigerator to turn on, and when I tried to take a bath, the stopper in the tub would not sit right and the water leaked out before the tub could fill. I reported this to the staff on my first night, worked the next day, and when I returned in the evening none of these problems were addressed (to be fair, it was Memorial Day Monday). Otherwise the staff was great as usual and the stay was enjoyable.
June 1, 2013
Rated 3.0 out of 5.0 by goldsteinrs Don't agree to bonus points
The front desk will offer you 500 bonus points if you elect to take points instead of the free breakfast. You will never see your bonus point. I elected to do this on three separate visits and have yet to see the 500 extra points per visit.
April 23, 2013
Rated 5.0 out of 5.0 by Mark381 Best HI
I travel all over the Southeast US and this is the best Holiday Inn I stay at during my many visits to Alabama.
April 16, 2013
Rated 5.0 out of 5.0 by windycitycav Comfortable clean roon
I stayed at this location for 12 nights for work. The location is GREAT. So much to do in the area and many restaurants in the area. I highly recommend this hotel.
April 8, 2013
Rated 2.0 out of 5.0 by TerriK Attention to Details Lacking
I have stayed at this location a couple of times over the past few months. Overall, the rooms have been comfortable, but the lack of concern from the front desk clerk to an assistant manager leaves me disappointed. Each time that I have stayed here, the parking lot was not full; therefore allowing me to summise that the hotel was not overly busy. My last stay in February resulted in disappointment based on a couple of things - (1) I booked at this location although it was not convenient to gain the additional 5,000 reward points that was advertised on their website. The front desk knew nothing of this and asked that I leave a message for the manager. The assistant manager returned my call on the following day, and Mr White was very attentive and assured me that he would take care of this. To date, 8 weeks later, I do not have the points on my account. (2) There was concern with 2 things in my room - the desk chair was broken and I brought it to the attention of the front desk clerk and she assured me that she would take care of it - I never received a call from maintenance nor another chair, and also there was a concern about the loose lock / knob on my room entrance door. The front desk clerk only commented that "you will be fine - there's nothing to worry about here." I appreciate her assuring words, but as a female traveling alone on business - I prefer a room that I feel secure in. The restaurant and food were great - the servers and bartender were outstanding - and the food was well-prepared and reasonably priced. There was a personal note in my room acknowledging me as a Priority Club Member, which was a nice touch. Overall, I like the hotel - but a more thorough attentiveness to requests would have prompted a higher score and a stronger recommendation.
April 3, 2013
Rated 5.0 out of 5.0 by cwareman27 Business night out
I have love the accommodation in Homewood hotel. I love the peace and happiness of the hotel and their employees.
April 2, 2013
Rated 5.0 out of 5.0 by jcw53 Relaxing work week
Comfortable, modern Holiday Inn with a restaurant and lounge with friendly people! I thought those days were over. It makes a hard work week nice. I will stay here from now on when on business in B'ham.
March 26, 2013
Rated 4.0 out of 5.0 by AlphaConvey Pillows
At the end of the day, it is a place to sleep and the pillows were the worst ever
March 25, 2013