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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    89%
    Recommend This Property

    Overall Experience

    4.4

    based on 176 reviews
    89%
    Recommend This Property

    Ratings Breakdown

    176reviews

    • 5 Stars
      116
    • 4 Stars
      34
    • 3 Stars
      10
    • 2 Stars
      8
    • 1 Stars
      8

    Issue with Manager

    By

    July 19, 2016

    platinumelite

    Bathroom flooded with waste water from the room above. Unable to put me in another room at 2am. Night staff did the best she could. I was not comped for the first night. Called manager, never called me back. not nice.

    Posted byCustomerCare
    July 28, 2016
    Dear nothappyalreadytaken, Thank you for taking the time to write a review of your recent stay and for being a loyal IHG Rewards Club Platinum member. We sincerely apologize for any inconvenience you may have experienced with our bathroom. It is also regrettable that the service you have received did not live up to your expectations. Let us assure your that we are continuously working on maintaining and improving our amenities and services to accommodate you better in the future. We do hope that you will give us the chance to make it up to you. Sincerely, Faith R Case Manager IHGService
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    Great room

    By

    July 17, 2016

    club

    This room was great for our family of 4! The couch bed could have been a little nicer but other then that it was perfect!

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    Boise ,Id. town Center

    By

    July 05, 2016

    The staff was very helpful and friendly. The hotel was located close to the venues we needed, check out was fast and convienent

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    Nice stay in Boise

    By

    July 05, 2016

    When the room is clean and perfect per normal, it comes down to people. The check in was friendly, helpful to normal questions like where to get quality food.

    All I can say is the experience was easy and helpful.

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    Nice and Friendly Staff

    By

    July 03, 2016

    club

    A very nice hotel for extended stay. Great location.

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    Nice clean room, comfortable bed, great staff

    By

    July 02, 2016

    The room was nice clean. It had a very comfortable bed. The staff was friendly, professional and helpful.

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    Love this hotel!

    By

    June 29, 2016

    club

    We have stayed at this hotel numerous times. We like the location near the mall and yet a little out of the busiest traffic areas in Boise. The staff is always friendly. We like the full size fridge and cooking facilities. You can even borrow things like blenders! We also like being able to watch our own movies or borrow from the hotel. Most hotels don't have dvd players anymore. The only thing that we don't love is the air conditioner is pretty loud.

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    Good Place to stay - Quiet and comfortable

    By

    June 28, 2016

    These accommodations are within walking distance of shopping and restaurants. Quiet and comfortable. Easily accessible and quality service

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    Quiet and convenient location, comfortable bed, clean and friendly staff

    By

    June 28, 2016

    club

    We travel often to Boise for various events, plus have a granddaughter attending beauty school there. We always stay at this location because it is centrally located to the places we shop. Great staff, clean comfortable rooms. I like the fact the rooms have a refrigerator, small kitchen sink, utensils, etc. Just a great place to stay if needing a room on your travels.

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    Boise stay

    By

    June 27, 2016

    It has been a pleasant stay at Candlewoods suite. Pleasant, helpful staff and amenities... It is a great place to stay.

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    Great location

    By

    June 17, 2016

    club

    We were in town for a family gathering for a few days and this facility worked well for all of us by the size of the rooms and the location of hotel being right across from the mall. The hotel is a little dated and daily maid service was not provided, but we were able to take our used towels to the front desk for fresh ones which was not a huge inconvenience. I would recommend this hotel for an extended stay, though the week night price is a little high for the lack of daily maid service.

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    Good Hotel

    By

    June 09, 2016

    club

    Absolutely nothing negative to say. Only used the hotel to sleep for the night and eat before leaving in the morning. The staff was very helpful while being quick about it when needed.

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