Rated 4.2 out of 5 by 44
Rated 5.0 out of 5.0 by Travel with pet Pleasant atmosphere and comfortable large room
This was my first stay at candlewood and i was pleased with the large room and kitchen amenities. (We had a full sized refrig and a toaster and coffee pot) We travel with our small dog that is crate trained and there was plenty of room for her crate. The room was clean and did not smell of perfumes or other cleaning products that we have experienced in other "pet friendly" rooms. The bed was very comfortable and we were able to close the blinds and darken the room sufficiently for good sleep. Surprisingly quiet as well. No road or plane noise (we were pretty close to the airport). I will definitely stay at this Hotel on my next visit to Boise - and will search for other Candlewood Suites in other destinations as well.
August 12, 2014
Rated 1.0 out of 5.0 by JDDavis1972 Poor Experience
The hotel did not have the correct rooms reserved for me which I booked on IHG's website. I had the confirmation in hand and the person at the front desk said the rooms I reserved were full and blamed it on IHG's website. Also, they do not offer a hot breakfast which less expensive hotels offer.
August 4, 2014
Rated 2.0 out of 5.0 by BoiseNative It was OK
Sleep quality was the biggest downfall of this hotel. The bed was really, really hard. The curtains also don't darken the room very well so you end up with a big bright spot in the middle of the window even when everything is closed. I'm pretty sure our "queen" suite had a double bed, not a queen, because our knees were knocking together all night--we don't have any issues in our queen bed at home. I didn't bring a measuring tape, but my wife and I both thought we had been shorted a few inches on each side. We felt slightly less refreshed each night we were there.
The staff were very friendly and courteous. The selection of movies to check out at the desk was better than I expected. The gym was nice. It was a little annoying having to take our own towels and sheets downstairs to be changed, but I knew that would be an inconvenience going in. The continental breakfast was pretty bad, even for a continental breakfast. The cold cereal dispensers were ridiculous--they're way too small. It took more than a minute to fill up one of the tiny bowls, and then a lot of the cereal was broken. The dispensers may have been cute, but they weren't very functional. We bought our own breakfasts after the first day.
We loved the location right next to the Towne Square Mall. We walked over there a few times. We didn't hear any road noise once we were on the hotel property, it was quiet and private.
Overall, the hotel is ok. The amenities were nice, but in the end, they don't quite make up for the poor sleep quality. We were quite pleased with some aspects of our stay, but disappointed in what mattered most.
July 30, 2014
Rated 5.0 out of 5.0 by Florida 'Streamers Great Staff and Excellent Experience
We highly recommend this Candlewood property. The staff was very courteous and professional, and accommodated our needs 110%. Our room was clean and spacious, smelled good, the bed slept very well, and the premises were neat and orderly. We definitely will stay here again whenever in Boise again.
July 16, 2014
Rated 5.0 out of 5.0 by JohnHIII Convenient location and great service
Close to the freeway and easy access. Nice rooms. I had forgotten a couple of items in the dresser after I left, but called several days later and they had saved them for me and then shipped them to me. I'd call that excellent service. At most places it would be long gone.
July 14, 2014
Rated 5.0 out of 5.0 by Mabeline14 Great stay at Candlewood
The most comfortable and best traveling hotel experience I've ever had!
July 12, 2014
Rated 5.0 out of 5.0 by Adam24 Great friendly staff
My wife and I are from McCall and always stay at the candlewood because of the friendly staff, amenities, and comfort of the rooms. Keep up the great work.
June 26, 2014
Rated 5.0 out of 5.0 by Stable Horseman
We were extremely satisfied with the service that was given to us. We had a campetitive rate and found the room was quiet, comfortable and extremely clean. We were given everything that was needed for a exceptional stay while at LesBois Park racing.
Thank you and we will return.
June 22, 2014