Rated 4.4 out of 5 by 28
Rated 5.0 out of 5.0 by Andrea R Clean, comfortable, quiet with great service
The Candlewood Suites in Bowling Green is a great hotel for the price. This was my first experience with an extended stay hotel and I loved it. The hotel was conveniently located (within a 20 minute drive) near many dining options, the local area attractions (caves and Corvettes for my family) and the local grocery and convenience stores. The room was clean, quiet and comfortable, the staff were friendly and polite and the pool and outdoor cooking area (yes, they have grills available for their guests to use) were a total bonus. This hotel offers DVDs, books and all cooking utensils to their guests free of charge (they even have a crock pot you can use). We got the 1 queen, 1 bedroom suite which had a queen sized bed in the bedroom, a separate living room with a couch that made into a bed, a nice kitchenette with a full sized fridge, microwave stove top, coffee pot and microwave. This room was spacious clean and cool when we arrived, which we did 2 hours early and had no problems with an early check-in. All in all, if you are traveling with 2 adults and 1 or 2 children this is a great hotel for you.
July 22, 2014
Rated 2.0 out of 5.0 by Megggy R Summer outing with grandkids
A bit disappointed in our stay at Candlewood Suites in Bowling Green KY. The rooms were clean and the front desk staff friendly. There was only weekly maid service and you had to replace your towels by going to the front desk. I do not want to make beds and clean bathroom while on vacation. Grandkids enjoyed the pool and the Candlewood cupboard for snacks etc.The rollaway was totally uncomfortable and could not be used. Also the Queen beds were a bit squeaky and the pillows were too small. We do not plan to stay at Candlewood Suites in the future .
July 20, 2014
Rated 1.0 out of 5.0 by 5523Cats Checking into this hotel was a nightmare!
After a 10 hour drive we were more than ready to check in!
Delighted we were getting an upgrade for being IHG Club members. Room card did not work, returned to front desk and card was redone. Once again returned to room to find out it was occupied. Returned to front desk, attendant told us she did not appreciated being "yelled at". We did not yell, swear or raise our voices, but were clearly irritated. She indicated this is "not my fault". She told us the records showed we were already checked in. We got another room assignment, no upgrade this time! The episode was surely not our fault, and could not have been handled more poorly by the front desk individual.
July 16, 2014