Rated 4.4 out of 5 by 26
Rated 1.0 out of 5.0 by 5523Cats Checking into this hotel was a nightmare!
After a 10 hour drive we were more than ready to check in!
Delighted we were getting an upgrade for being IHG Club members. Room card did not work, returned to front desk and card was redone. Once again returned to room to find out it was occupied. Returned to front desk, attendant told us she did not appreciated being "yelled at". We did not yell, swear or raise our voices, but were clearly irritated. She indicated this is "not my fault". She told us the records showed we were already checked in. We got another room assignment, no upgrade this time! The episode was surely not our fault, and could not have been handled more poorly by the front desk individual.
July 16, 2014
Rated 4.0 out of 5.0 by jeriah45 Warm and comfortable experience
I had a good experience from check in to check out. The staff was exceptional. My only suggestion is that a continental breakfast might be implemented, as I don't want to cook in a hotel/motel environment--ever!
July 15, 2014
Rated 5.0 out of 5.0 by logpro50 My 2nd Stay at This Hotel!
Clean, spacious room. Pet friendly! Fairly close to good restaurants and shopping. Good Internet access. Wish we could find more of these hotels in our travels.
July 4, 2014