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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    86%
    Recommend This Property

    Overall Experience

    4.2

    based on 257 reviews
    86%
    Recommend This Property

    Ratings Breakdown

    257reviews

    • 5 Stars
      140
    • 4 Stars
      66
    • 3 Stars
      22
    • 2 Stars
      16
    • 1 Stars
      13

    Comfy bed and clean room

    By

    August 09, 2015

    Well kept room and good service with courtesy call to check if anything needed. Convenient location

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    Stay was good

    By

    August 07, 2015

    club

    I had a mini reunion with family members and not only was the setting great, but the staff were very helpful and assisted me with additional seating. Overall a great visit! Thanks.

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    Overall ver good option

    By

    August 07, 2015

    club

    Kemi and Kelly at the front desk super helpful and trying to make our stay more pleasant. Pros free wifi, parking, free laundry. Cons no daily housekeeping. However, would absolutely stay here again.

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    I'd stay longer if I could!

    By

    August 06, 2015

    club

    My room had a noisy air conditioning system and I found the towels too small, but it was one of the best places I found on my 8 days, 5 states trip!
    I recommend it 100%

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    Great Service

    By

    August 06, 2015

    I had a very good overall experience with this property. I had one incident, but the staff was very apologetic and corrected the issue to my satisfaction. Will definitely recommend to anyone. The staff was great everyone from the front desk to the cleaning staff. Always spoke and asked if there was anything they could do for you.

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    Not Horrible.. Not Great

    By

    August 05, 2015

    club

    Fron Desk staff were friendly and helpful. The cleaning staff overall were not approachable, nor friendly, nor efficient. Bad cleaning also there was a language barrier. i wasn't able to express my concerns and be comprhended.

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    Overdue for a refresh

    By

    August 04, 2015

    This place needs new carpets, and new paint. And new beds,

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    Closs to airport

    By

    August 01, 2015

    platinumelite

    Close enough to airport and conveniently located to restaurants. Good place to stay if you have business in Boston

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    Nice rooms

    By

    July 27, 2015

    I liked the rooms and the amenities given.

    The only minor downside was microwave was quite loud but still worked fine. It may need to be replaced. But it in no way diminished the great stay.

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    nice room

    By

    July 23, 2015

    club

    really enjoyed our stay at candlewood Braintree. it was close to the interstate ,but no too close so that we were bothered by traffic noise. the nights were nice and quiet. bed was comfortable and room had everything we needed. we will definitely stay at a candlewood suites if we have the opportunity on our next trip. good value

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    front desk

    By

    July 21, 2015

    club

    Very helpful front desk. They gave us local directions and were very nice.

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    Okay

    By

    July 20, 2015

    club

    Lousy internet. Okay rooms. Overall was convenient to Boston and the price was good.

    Posted byCustomerCare
    July 30, 2015
    Dear BKK1, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and comfortable accommodation to all of our guest and we are delighted to read that despite the inconvenience you had with the internet connection, you were still able to have a pleasant stay. We apologize for the shortfalls, nevertheless, it was real pleasure that you find the location convenient and price up to your par. Your patronage and feedback is very important to us as this is our best resource for improving guest satisfaction. If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty. Once again, thank you for staying with us. We value you as an IHG Rewards Club member and hope you will continue to choose IHG for your future travel needs. Sincerely, Divina P. Case Manager IHGCare
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