Rated 4.0 out of 5 by 79
Rated 2.0 out of 5.0 by StefChuckIzzyLIv Unfortunately, we won't be returning to this property!
Our family stayed at the Candlewood Suites because of the price and proximity to downtown Boston. The location is ok, if you are not planning on spending much time there. The hotel is located in an industrial park and is very isolated; I wouldn't stay here if I wasn't with my husband.
The hotel staff is amazing, especially Angie! She went out of her way to make sure we got into our room early! Candlewood is very lucky to have her on staff, she makes you feel very welcomed!
The room on the other hand was very tired and not in great working condition. Our shower drain was clogged and filled with dirty water while showering. The air conditioner was not working properly and was very noisy. The carpets were dirty and the furniture was torn.
We are pretty low maintenance when we travel, but we do like a clean well functioning room.
July 25, 2014
Rated 1.0 out of 5.0 by Marie710 Never again
There wasn't daily cleaning for the rooms. That means the bathrooms as well. I never knew when my room would get maid service and when it wouldn't. Garbage piled up. The bathroom didn't even have any cleaning supplies. It was just a mess.
July 24, 2014
Rated 3.0 out of 5.0 nice hotel
the room is big, and the kitchen is well equipped. there is no cleaning of the room while your stay.
the hotel id far from Boston, and far from train station to Boston. if you have a car there is no parking near the train station so you have to take a taxi or a bus to the train, and then ride the train for 30 minutes.
July 20, 2014
Rated 2.0 out of 5.0 by stnicholson Disapointed
Dirty carpet in hallway and around bed.
Tv remote didnt work. Alarm clock
was gross and didnt work and was
unplugged when i arrived. Dried old food
Pieces on nightstand. Cant close curtains
Or then the ac shuts off way too soon.
Channel guide out of date and innaccurate.
Noone at front desk to check me out . I
waited fifteen minuites. Sign promised
less than ten. Most limited selection of
food items ive ever seen. In 6 different
Properties. A/C out in hallway which made
Mine run all the time so i could never close
Curtains. Glad this was not my first impression!
July 15, 2014
Rated 4.0 out of 5.0 by Traveller_for_fun Room was great, however...
The locked door between two adjacent doors was not isolated for noise or smell. I could hear my neighbor easily also, know what was cooking the other room.
Also the hotel doesn't offer a complimentary shuttle service to subway stop. You need to call a cab if you don't rent a car.
July 13, 2014
Rated 5.0 out of 5.0 by Robert Bruce "Nothing Not To Like"
Nearly 100% except the mattress sagged in the middle a little bit....otherwise everything was a real pleasure.
July 10, 2014
Rated 5.0 out of 5.0 by Pat L B Awesome stay
Convenient to I-93, the T transportation system, shopping, and dining. Clean accommodations, friendly staff, comfortable room and setting. Would stay there again without hesitation.
July 9, 2014
Rated 4.0 out of 5.0 by AndreJT Candlewood Suites
The hotel staff is extremely friendly and professional. However, the hotel charged my card immediately after booking; despite documenting online that my card wouldn't be charged until the night before. The carpet in the hallway and elevator had a mildew smell and the a/c unit went out in the hallway.
July 8, 2014