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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    83%
    Recommend This Property

    Overall Experience

    4.1

    based on 170 reviews
    83%
    Recommend This Property

    Ratings Breakdown

    170reviews

    • 5 Stars
      85
    • 4 Stars
      49
    • 3 Stars
      13
    • 2 Stars
      12
    • 1 Stars
      11

    great experience

    By

    January 28, 2015

    club

    Room was larger than expected. Very nice, modern decor. well stocked with linens, utensils, etc. Front desk staff INCREDIBLY helpful. Not only told us where the best seafood was, but gave us directions, told us how to get to the train station, how to use the train....amazing! Especially Kelly at the front desk, super helpful and patient wheN my credit card wasn't working! . The front desk staff was great!

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    Don't Stay at this Hotel

    By

    January 27, 2015

    club

    The cleanliness of the room was subpar. During our stay, we found genital hairs in the bathtub prior to showering. Additionally, the front desk staff were unclear about fees upon check-in and smug when accusing our pet of barking for 5hrs straight (2hrs of which we were still in the room). Additionally, the General Manager was dismissive upon my request to handle the issue, leaving me to feel attacked as a customer. I will never stay at a Candlewood Suites again!

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    Lots of Space

    By

    January 19, 2015

    club

    We stayed in a one room suite. There was a lot of space for the two of us and our pet cat. The laundry and convenience store made living there easy. I would stay again.

    Posted byHotelStaff
    January 20, 2015
    Thank you for taking the time to review our hotel. We strive for the best possible service and I am happy to read you experienced that! Hopefully we’ll see you in the future. Thank you.
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    Excellent handling of plan changes.

    By

    January 16, 2015

    club

    The staff were very flexible at a change in my plans due to changing weather conditions.

    Posted byHotelStaff
    January 24, 2015
    Dear kronge, Thank you for being an IHG Rewards Club Member and leaving us feedback. I am happy to hear that our staff was able to assist you, quest satisfaction is very important to us. Thank you!
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