Rated 4.6 out of 5 by 75
Rated 5.0 out of 5.0 by MikeT Highly recommend
This is a great place to stay for multi days without breaking the business budget.
February 27, 2014
Rated 5.0 out of 5.0 Welcoming staff and great accommodations
My husband and I enjoyed the convenience and amenities of your hotel. It was a great value as well, less than the official hotel connected with the conference and just as close.
February 25, 2014
Rated 5.0 out of 5.0 by 99x2 Great Staff
The staff has been amazing during our stay! We can not say enough about them.
February 21, 2014
Rated 4.0 out of 5.0 by RBJB Nice Property and Nice People
Can't beat the location and the staff is top drawer. Two little complaints...the paper products are terrible (I bring my own) and the flow from the shower head is really weak. I've stayed here often and I will return but the two mentioned issues are really annoying and easily solved.
February 6, 2014
Rated 4.0 out of 5.0 by DebbieS. Great Hotel, Great Staff
I love staying at the Candlewood Suites in Brentwood! The staff is always very friendly and helpful and the rooms are clean and perfect if you are staying for a few days. My only complaint was the room was close to the exit and you could hear the people going in and out and the door slamming. Next time I will request a room away from the exits. Otherwise this hotel is a very comfortable place to stay while on vacation!
February 5, 2014
Rated 3.0 out of 5.0 by Wis52 Candlewood
I think the rating of 4.7 is a bit high. Compared with other Candlewood Suites, this one is below average. The check-in staff was friendly and a room was available for our early arrival, which was great. The room had a funny smell and was not up to Candlewood's normal standards. When we checked in, we told them that we would be leaving before 7am and they said this was not a problem. When we left a little after 6am, no receipt had been prepared and the night staff was unable to print a copy for me. We wasted a lot of time trying to get a receipt and finally left our email address and was told a copy would be emailed to me. It has now been four days and still no receipt. In between the odor in the room and not getting a receipt, this stay was a big disappointment and certainly well below normal IHG standards.
February 4, 2014
Rated 5.0 out of 5.0 by Hopenotwasted Nice stay
Hotel was nice and customer service was excellent .
Safe location and easy to find
February 3, 2014
Rated 5.0 out of 5.0 by 99x2 An example of "I'm glad you are here with us"; a "downhome feeling"
If you've wanted to stay at a place where you are an individual & not just a number....a "I've known you all my life" kind of feeling...or a visit to your favorite relative, then I highly recommend Candlewood Suites in Brentwood/Nashville, TN. Even though we have had an unexpected extended stay, there has never a day gone by that we thought we were interrupting them. It's truly been an amazing stay...a very tough & high standards for others to model. From management down, from an unavoidable room malfunction, to helping individuals #not just for us#, but everyone - an example: help carry groceries, to scraping car windows #unexpected frost/snow#, to holding an umbrella over my wheelchair-bound daughter; to jumping our car & then let us borrow the jumper cables until we could buy one, we never once felt like we were ever an imposition. The entire staff, no matter what day of the week or what shift, they are friendly, personable,
professional, over-all well versed in everything you could need or ask #precise directions, info on surrounding amenities#. The other amenities, close to all major roadways, interstates; downtown Nashville & other cities, restaurants of your own persona choosing; malls, historic sites; grocery stores, etc., etc. We can't recommend this hotel enough to all who travel.
January 23, 2014