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Rated 4.1 out of 5 by 81 reviewers.
Rated 3.0 out of 5.0 by questionable value - no points for staying 7 nights over 2 week stretch - hotel manager refused to provide receipt at end of stay, saying it was against policy May 6, 2013
Rated 5.0 out of 5.0 by This Hotel is a no brainer! This Hotel is very clean, very modern, and the staff is fantastic!. I travel to the Boston area for business regularly and this is my go to place whenever I am in the area. I even stay here when i have business in Southern New Hampshire because it is less then an hour away. April 21, 2013
Rated 5.0 out of 5.0 by Super Service, Nice Modern Property, Very Clean I stay here on a near-weekly basis due to frequent travels, and I have to say that this is one of the best managed ICH properties that I have been to. You get great service no matter what time of day. I want to especially thank Norinth and Libessa - the night crew - for a super job the past couple of stays. And the day shift folks are and always have been get a smiling face checking in and checking out. I would recommend this property as a matter of convenience, as it is on a main road that has many restaurants and shopping. Staff makes you feel at home - I have never had a bad experience. Also nice that they recognize you as a Priority Club member...usually get a gift bag upon check-in or an upgrade if available. Keep up the great work!! March 12, 2013
Rated 3.0 out of 5.0 by Excellent Friendly staff except one Been here numerous times due to super affordability and location to Burlington Mall. The staff, except for one, are super friendly and always greeting me w/a big smile and always asking if I need anything. Perhaps the blonde woman should take some lessons on Common Courtesy and Professionalism! February 28, 2013
Rated 5.0 out of 5.0 by Quiet, Private and Pleasant The staff is fully knowledgeable and enthusiastic. The rooms are fresh and the bedding is excellent. An excellent jump off spot for the 128 corridor North of Boston and near the Burlington Mall. February 3, 2013
Rated 5.0 out of 5.0 by Holiday Visit Helpful, friendly staff. Spacious suite and easy access to mall shopping and food. January 2, 2013
Rated 5.0 out of 5.0 by Enjoyable Experience I stayed at Candlewood Suites from October 22-28, 2012. On arrival and entering the room I was happy to see that it matched the picture I saw online. It was very clean and in order. The bed was very comfortable. This fit my criteria for a place that is reasonable and the location worked well for me. If it wasn't for seeing on the hotel's website the driving directions (which is different from the hotel's main address) I think I would've been confused on how to get to the front door. As my stay wasn't that long I didn't get to use the gym or laundry facility on premise but was glad to see both there. December 21, 2012
Rated 4.0 out of 5.0 by Excellent Staff at a great business hotel I struggled to find it as, as approaching, the sign is not easy to see (only the "WOOD" part lit and very high up on the bank of a stretch of unlit road. Also, the acccess is not easy to find and I think I drove through others' properties to get to it. But, when you get there, the staff were absolutely excellent. One of the warmest and most professional welcomes I have received and I sopend between 1/3 and 1/2 of the nights in a hotel!! Great job guys and gals!!! November 18, 2012
Rated 5.0 out of 5.0 Dawn is Fantastic! During a recent stay with my daughter at your Burlington property I have to say that the employee I saw on the desk most times I went past the desk, Dawn, was fantastic. No matter what we needed - printing out a competition number, finding a restaurant, finding a Fed Ex Kinko's, finding a drug store, finding a grocery store - she always had the answer. Her attention to us made our stay much better than it would have been without her. Give her a raise! November 6, 2012
Rated 4.0 out of 5.0 by Pet policy should say animals allowed in any suite. My wife and I are highly allergic to pet dander, nicotine, and feather bedding. When reserving we were not aware that pets were allowed in any and all suites. Most pet friendly hotels allow pets on only the first floor or a specified area. I asked at the front desk why a guest was entering the elevator with a large dog. I was told by the front desk personnel that animals were allowed in any suite and that the hotel does a special cleaning after the animal leaves. Pet dander is very difficult to remove from carpets, upholstery, and bedding. As people who are highly allergic to pet dander, my wife and I were very unhappy that your facility allows animals in all suites. Your website should state that so that potential guests would be able to choose to stay in that environment or not. Your suites are very comfortable and other than the pet issue we have no complaint. October 31, 2012
Rated 5.0 out of 5.0 by Favorite Candlewood Suites I love this Candlewood. It seems to be one of the first to get upgrades or be remodeled. I always receive a little goody bag when I check in. A simple snack and a bottle of water can make all the difference to a weary traveler. Friendly staff. October 15, 2012
Rated 5.0 out of 5.0 by Same old same old.....excellence Yeah,yeah, yeah (yawn), I'm that same guy who stays at this hotel once a year (grin). and has done so just about every year in the 21st century. Just reporting in to say that the 2012 experience was as superb as the 2011 experience and also he 2010, 2009, etc. Those are all real visits. The Candlewood has maintained its high quality of stay and service all these years. The hotel is located on a hill ABOVE the din and roar of local traffic, so it is quieter than your average racetrack environment. The Burlington Mall, finest shopping north of Boston, is a five-minute drive away. So is the Lahey Clinic Medical Center, premier healthcare center in the world. The hotel is also about a 10-minute drive from Interstate 95 (also known locally as Route 128), so you've got "location" (repeat that word five times). October 13, 2012
Rated 4.0 out of 5.0 by enjoyable stay comfortable accomodations--reasonably priced--courteous and helpful staff--easily accessable. October 7, 2012
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