Rated 3.9 out of 5 by 22
Rated 5.0 out of 5.0 by docrio Customer service
Excellent customer service. On check in the gentleman at the front desk (Andy?) actually remembered me from my last stay and had everything ready, knew my name and got me checked in in less than 5 minutes. He needs to be commended for his work.
November 27, 2013
Rated 5.0 out of 5.0 by Mike4184 Great hotel
Love hotel, very great staff. We will come there often and will always chose them!!
November 13, 2013
Rated 5.0 out of 5.0 by 123456987365465431 All it needs is real drapes
We had a great stay, the kitchenette was nice. The free dvd borrowing program was great. The dvd did not skip. The room was spacious enough, and the outdoor hot tub felt great.
The only downside was that there was no real drapes in the room. I like to be able to completely close the drapes and these only went half way by design, so at night you had street lights and in the morning you had sunlight early in the day. If you need a dark room to sleep this may not be the place for you.
November 13, 2013
Rated 1.0 out of 5.0 by Briggs04 Poor Management
I reserved two rooms when I arrived I was told I had one room. All the staff could say was who did u talk to. Did not attempt to do anything about it. Help or assist in any way. Oh I think she said I will let my manager know Monday. Well that does me a lot good on Saturday night. I will NEVER stay here again.
November 6, 2013
Rated 5.0 out of 5.0 by Rambis great Place
What a great place. Easy access and a full kitchen in the room? That was crazy! Great for short stays and even better for extended stays.
October 29, 2013
Rated 5.0 out of 5.0 by Tippyton Great Service
I work for a company that stays at hotels 8 months out of the year and I have rarely received the hospitality & professionalism that ALL staff has given me throughout the past 3 months. I cannot say enough about how professional and competent each and every member of this hotel has been throughout my stay. They all know me by name, they know what my room preferences are and they even know what Television channels I like to watch because of their personal attention to detail through their continued ineraction with all of their guests. I would recommend this hotel to anyone coming into the area. I always have the option to stay with a family member and best friend in the area and I still stay at Candlewood because Becky, Matt & staff always go above and beyond to help make me comfortable. Thumbs up on this place!
October 22, 2013
Rated 1.0 out of 5.0 by Matt1722 what a joke!
Check in is at 4pm. We had to wait till 6 pm to get our rooms because the staff did not have it ready. The pool stays open till 10pm so a couple of hours swimming and then the next day it doesnt open back up till 10 am. check out is 11am. No time to swim. Then we got locked out of rooms. A housekeeper had to let us in and then we noticed that 40 dollars had been stolen out of my wifes purse. When we checked out they had 7.10 charge on our bill from the Cupboard. We asked for some kind of discount to make this miserable experience better but were told to bad so sad. We will never stay at a candlewood again. Thanks for nothing!
October 19, 2013
Rated 5.0 out of 5.0 by ginger80 Extended Stay
Nice rooms, great shower pressure. Convenient location close to highway and resturants. Free laundry was a plus.
October 16, 2013