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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    81%
    Recommend This Property

    Overall Experience

    4.2

    based on 112 reviews
    81%
    Recommend This Property

    Ratings Breakdown

    112reviews

    • 5 Stars
      74
    • 4 Stars
      16
    • 3 Stars
      4
    • 2 Stars
      8
    • 1 Stars
      10

    Poor Service

    By

    April 23, 2015

    Rooms were booked and were not available once we tried to check in. The hotel described it as simple human error and put 4 of us into a 1 room with 1 queen sized bed. I had confirmation numbers on the room and room rate but it didn't matter. I was also charged for the rate that was available that weekend since the front desk said they technically booked the room the day I checked in. Terrible customer service.We were there for a soccer tournament with our kids and no one got a good nights sleep. We over payed and only agree too pay the bill so we could leave to go home.

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    Home Run

    By

    April 21, 2015

    Like most business travelers one has days that finish early, then the next a little later start. If you know this is going to happen make plans to stay here.. Great staff, it has a pool and fitness room too plus the famous laundry, if you need some catching up to do in that department. The lending locker an onsite DVD library are an added bonus. Lets not forget the outside grill if you really want to get into the Southern Missouri spirit.

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    Staff was great!!!

    By

    April 21, 2015

    In Jan, I called and made reservations and spoke with a staff member named Adam. I told him my daughter was getting married in April and that my family and I was coming.He was awesome! He helped me work out how many rooms I needed and set everything up. He even had a board welcoming us and our wedding party. I will be staying again. All the staff members were great.

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    Smoke Free, Comfortable, Great Service

    By

    April 16, 2015

    We stayed at the Candlewood Suites in Cape Girardeau, Missouri while my father was having surgery at St. Francis Hospital. This is one of the very few completely smoke-free hotels in Cape. The use of a kitchen and appliances was great for me because I am a vegetarian with a family of non-vegetarians. The staff was very friendly and efficient. When my dad was released early, we were able to reduce our stay by one day with no hassles. I would recommend this hotel to anyone.

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