Rated 4.6 out of 5 by 109
Rated 2.0 out of 5.0 by MadScot Not all Candlewood Suites are created equal
We were en route from Vermont to Florida and took advantage of the IHG App to ensure a room for an overnight stop, simple, effortless until we arrived some two hours later c 4;15 to find the receptionist in some confusion as to which room was available. 211 wasn't ready no rooms on 3rd floor because "we are filling up" 111 available ok. I expressed concern about being disturbed by noise from the reception area and from above but was assured i would not be inconvenienced and accepted the room by which time 211 was available, but not offered.
The room with respect to cleanliness and amenities provided could not be faulted and comfortably met the high standards I have grown to expect from Candlewood Suites.
The assurances of a disturbance free night from the receptionist were ill-founded, there was constant noise from reception area, it appears that Wednesday night is IHG appreciation night (an oxymoron as it transpired at least for this IHG member) where the management with good intent provide food and a keg of beer gratis in the lobby for their guests. Great idea until some guests get raucous and you happen to occupy room 111. A good night was not had by all. In conclusion:
The room facilities are everything you wish and expect
Do not arrive before 5pm
Never accept room 111 or any other proximate to the lobby unless you are desperate and can sleep through a heavy-metal concert
Book ahead by at least a week ,the same day is an exercise in futility
If you are a platinum IHG member don't expect to be really appreciated on a Wednesday.
Insist on the 3rd floor if you can
December 22, 2014
Rated 5.0 out of 5.0 by oldfishergeek fine stay
Great staff and facility with a good Japanese restaurant next door. Second stay at this facility and very pleased both times!
December 21, 2014
Rated 5.0 out of 5.0 by Ignatzz33 Restful Stay
Very nice property. Great staff, facilities and location. Having stayed there before, I knew this stay would most likely be excellent and indeed I was not disappointed.
December 20, 2014