English
Charlotte-University
Book online or call:
1 877 CANDLEWOOD (877 226 3539)
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Hotel Contact Information
Hotel Front Desk: 1-704-5989863
Hotel Fax: 1-704-5969963
Hotel Fax: 1-704-5969963
Rated 4.4 out of 5 by 10
reviewers.
Rated 5.0 out of 5.0 by Al259 Great Trip Awesome stay
Wow not sure where to start, But here i go after a few hard days at work Its always nice to have a home away from home to stay. The great people here at Candlewood always help finish off your day, with a warm smile, or asking just how your day went. Sometimes when people are on the road other people who go out of their way to make you feel good helps a lot, This team is a great and they are all people with great People skills. O yea the Hotel is always great and i have an awesome time each time I'm here.
May 5, 2013
Rated 2.0 out of 5.0 by carguys65 No room and poor service
Made reservations in January for 3 nights, 4/4 4/5 & 4/6. Called hotel @ 12:15 on 4/4 to verify room availability and to advise may be late arrival and was told " no problem". Called again at 6:10 PM to advise the arrival time would be after 9:30 and make sure to NOT GIVE THE ROOM AWAY. Was advised that since we had a Ccard on file the room was guaranteed My partner arrived at around 10:00 PM to be told "NO ROOMS WERE AVAILABLE". There were over six groups who did not have rooms. The clerk sent my partners and a couple who had been driving for over 15 hours to the wrong hotel for complimentary rooms. After everyone returned to the Candlewood they were sent to another hotel. All this in pouring rain. Satisfied? No. Did stay the additional nights without incident.
Their checkout time is 2 PM for Pclub members and 12 for others. Obviously they knew they had no rooms for us bt 6:10 PM when I was told "All is Well and room would be waitin" g
April 12, 2013
Rated 5.0 out of 5.0 by Al259 Outstanding Service and Comfortable bed
Well as I travel from state to state, The best place I've found has been Candlewood Suits. From the time that I walk in the front door Everyone has been awesome. The place is always very clean ,rooms are so comfortable. A wonderful home away from home. The staff is always very nice and so professional, As well as they keep the grounds up. Just a great place with awesome people. I would for sure tell others about this Candlewood as well as the other Candlewoods I stay at. Thanks again Team for doing such a wonderful job.
Alphonso
April 10, 2013
Rated 5.0 out of 5.0 by Barraccus Pet Friendly
What a wonderful thing it is to be able to bring your furry friends on a trip with you and know that they'll be as welcomed at the hotel as you are.
March 19, 2013
Rated 4.0 out of 5.0 by PickyMe 6-Day Stay
This hotel is a comfortable stay for the price. I normally shoot for 5-star but could not do that for an almost week stay! The staff was over accommodating. I have severe asthma and someone was smoking on the premises & that came through the vents of my bathroom, I began to have an attack and Joe, a staff member responded quickly by checking to see where the smell was stemming and got me moved to another room that actually smelled way better & seemed to have more attention to overall care. Joe went out of his way to make sure I was comfortable, even helped me transfer my things to the other room. I am very funny about my linen and requested fresh sheets because mine were questionable assuming the room had not been occupied for a while. I just need that reassurance of a fresh crisp smell. Joe, again helped! I felt safe and overall satisfied more so due to the service. There was another gentleman, Caucasian male, who was very welcoming & helpful who operates the front. I recommend this hotel.
January 18, 2013
Rated 5.0 out of 5.0 by Lawboss Excellent value, great customer service!!!
From booking my extended stay with Sara, to the customer service provided by the hotal staff, my stay at this nice, clean and stylish hotel, was excellent!
January 10, 2013
Rated 5.0 out of 5.0 by Vann Another excellent stay
This property is secluded and very safe/private plus at a great price and lots of restaurants nearby. Staff always friendly and helpful!
January 2, 2013
Rated 5.0 out of 5.0 by TheMidnightTraveler Excellent Property
We have been staying at this Candlewood Property for 6-7 years. It has recently undergone a partial renovation which makes the rooms much more clean, bright, and comfortable.
The staff is great. Especially Mike the Housekeeping Manager. Although he is in charge of housekeeping, he will routinely be found behind the front desk, repairing something, being a human GPS giving directions, or helping guests anyway that he can. Be warned.....if you give Mike a "hard time", you will get one back! All in good fun of course!
I highly recommend this property. I know that I will be back. I have already made my reservations for next year!!
November 27, 2012
