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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    88%
    Recommend This Property

    Overall Experience

    4.2

    based on 150 reviews
    88%
    Recommend This Property

    Ratings Breakdown

    150reviews

    • 5 Stars
      86
    • 4 Stars
      34
    • 3 Stars
      13
    • 2 Stars
      13
    • 1 Stars
      4

    Very clean and well equipped room

    By

    April 16, 2015

    Excellent accommodations. Very clean room. Great amenities, such as refrigerator, stove and microwave. Good snack room and laundry area. Close to local restaurants. Cordial staff. Highly recommend

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    super staff

    By

    April 15, 2015

    platinumelite

    very clean suites and property. was able to plug in my electric car

    Posted byHotelStaff
    April 17, 2015
    Thank you for your five-star review of our hotel! We're happy to hear you had a great experience, and we hope you'll stay with us again soon. Thanks again, Michael C. Guest Services Representative
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    Excellent Value

    By

    April 14, 2015

    club

    Positives: 1) the value for amenities is definitely there. Some trips don't require all the niceties, but being up-to-date and clean is always important, which this property does up well. 2) front desk young woman Shavone is a gem and went out of her way to help me find a room at a sister property in another city for the next night.

    Negatives: 1) the very narrow driveways and sparse number of front parking spots, which are narrow and shallow. NC has more full-size, long-bed, dually pickups than just about any other state so if that's what you're driving, as I was, you have to be careful negotiating around other large vehicles that are stuck out into the driveway. When the lot is full, it's easy to get pinned in with nowhere to go. The back lots are even worse for large vehicles as there's no outlet or turnaround, 2) someone with no interior decorating sense chose the colors - totally bizarre and depressing '60s aquamarine and dark brown lobby/office area, as well as the awful "vomit" green elevator.

    Posted byHotelStaff
    April 17, 2015
    Thank for the excellent feedback about your stay and our staff. Shavone is excellent front desk agent and an asset to our team, I'll make sure to pass this along to her. Updating our property is an ongoing process. Most recently we've installed brand new carpet in the hallways, and brought in brand new furniture in guest rooms. Our elevator is next on the list, work will begin in the next couple weeks to bring the elevator in line with the modern look of our guest rooms. Thank you for your stay, we hope to see you again sometime soon. Michael C. Guest Services Representative.
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    Great Desk and Kitchen

    By

    April 12, 2015

    My suite was recently updated with a very nice desk/work area which made working a pleasure. The kitchen was fully furnished with everything I needed. The suite was well laid out and had all the amenities - a great value. I plan to stay there next time I go to Charlotte.

    Posted byHotelStaff
    April 14, 2015
    Thank you for taking the time to review your stay with us, your excellent feedback is very much appreciated. We're looking forward to your next visit! Michael C. Guest Services Representative
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