Rated 4.0 out of 5 by 44
Rated 4.0 out of 5.0 by CarlosT No cream for coffee and...
The checking and check out process was great
(Jose is very professional and courteous). The room was clean and comfortable. We were there just on night to wait for our flight the next morning. I was disappointed in the morning when I went down to drink coffee and and there was no cream. I ask the front desk and the lady said; "sorry we are out of cream". cupboard was together with the laundry room and it was hot and smell like detergent. The floor was filthy and there was papers on the floor. I never seen any hotel; not even other low price chains in this condition.
December 4, 2013
Rated 5.0 out of 5.0 by 08Sarah31 Great Place to Stay
Spacious room and bathroom. Tastefully decorated. The room was clean and inviting. Reasonably priced. The bed was SO comfortable. Having the kitchen was great and saved me some money on eating while I was there. Very thankful to have found this place. They are also pet friendly, which is important to me, as I am usually traveling with my 4-legged companion. The staff was polite and helpful. I received excellent treatment and service. I will definitely stay here again when I am in the Charlotte area.
November 24, 2013
Rated 5.0 out of 5.0 by PatinVirginia All the conveniences
Nice updated Candlewood with all the usual convenience - full kitchen, fresh coffee, laundry, etc. Helpful, friendly staff. I love Candlewood.
November 21, 2013
Rated 5.0 out of 5.0 by VAVISITOR2013 Well maintained property.
Very pleasant recently remodeled room. Helpful front desk; permitted late check out as Priority Club member.
November 21, 2013
Rated 1.0 out of 5.0 by J519 My hotel stay
Before my arrival to the hotel, my husband and I lost our way
trying to find the hotel- it was dark and rainy, which made it harder to locate the hotel- so I called the hotel (4) times for assistance with no response. When we finally found the hotel, there was no one on the desk... I knocked on the office door- and finally the office person came to the
desk- when giving us the room- we were tired after driving 11 hours to reach Charlotte NC- we wanted to rest- the room had the worst smell- it did not appear to have been cleaned- there were stains on the wall and toilet... the room was really gross!! I went down to get new linens and to complain about the room- the office personnel, offered me a different room-
which also had an odor- the last room offered was where we stayed the
night. The back stairwell was full of stains and did not appear to have been cleaned as well as the hallway and elevator... taking the elevator to my floor- I saw a hugh dog brought in by his owner, which immediately caused my allergies to flare... I am so disappointed in my stay in Charlotte and this hotel, words cannot describe....If anyone should need a
place to stay when traveling to Charlotte- this hotel will not be on my
list of best places to stay. There also appeared to be no one available in housekeeping- we had to wait for the office person to bring up linen, which took some time.
November 21, 2013
Rated 3.0 out of 5.0 by Neat40 Friendly Staff
Over all the stay was nice. The front desk staff was very friendly and polite. The room was nice size and the kitchen area was great. My really only 2 complaints would be they don't offer king size beds and the bed spread had two cigarette holes. It was funny they stress the $250.00 charge an non smoking, but my blanket told a different story. I reported it so I would not be charged later. I have asthma so smoking is not my friend. Thought they would have came up an replaced it , but they didn't and I didn't think I needed to ask. We are an average size couple and the bed seem to be a full. It was very uncomfortable. I have Queen beds through out my home; so i didn't think it would be a problem, and we both rest comfortable. In our master is a King of course.
I would not stay again simply because of the bed size. If you are sleeping alone it will be okay.
November 18, 2013
Rated 4.0 out of 5.0 by BKRAL Comfortable and Affordable
This hotel provided good value. The location was a bit far from downtown but maybe I should have researched this a little better. For anything in northern Charlotte it would be fine.
November 15, 2013
Rated 4.0 out of 5.0 Nice place
I was in Charlotte for business for 3 nights. I tried Candlewoods for the first time. I really enjoyed it. My room was great it was clean. My bathroom was not to spiffy. While getting ready to shower I found a used towel hanging behind the bathroom door. There was also a lot of long black hair on the bathroom floor. The sink and sink area was cleaned but the floor and behind the door was missed. Other then that it was all good. Great place for diabetics that cant go out and eat alot. Stay in and cook your own, I did and I loved it!
November 14, 2013