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Rated 4.0 out of 5 by 51 reviewers.
Rated 5.0 out of 5.0 Everything is comfortable about Candlewood Suites! Iv'e always stayed at candlewood when I go to charlotte. It doesn't matter where I travel out of town. I will check to see if there is a Candlewood Suites because I have not 1 complaint about this place. Beds are very comfortable, check out time even makes it longer for me to rest. Exercise area, kitchen area, the atmosphere is great, it always smells fresh and clean. Movies you can check out if you do not want to watch cable. The regular rooms are just as nice as the suites. If I don't have to I will not choose to go anywhere else because Candlewood Suites has me spoiled. February 26, 2014
Rated 4.0 out of 5.0 by Snowed in I've stayed at this location before. Good place, good value. We got snowed in and I had to stay over a couple of extra days. There was no problem with that. Staff gave helpful inforamtion regarding where we could get food. they provised a scrapper to clean the snow off my car. They were very helpful during this unusual snoe storm in Charlotte. The only thing I could complain about was charging $2.00 for a bottle of water in the cupboard. Thought that was too much. Otherwise I recommend this hotel. February 17, 2014
Rated 5.0 out of 5.0 by Safe Low Cost to stay After reading some of the reviews, I was worried to stay. I didn't have any issues with this hotel or area. I would stay there again. I didn't have any early morning wake-ups either. February 12, 2014
Rated 3.0 out of 5.0 by Not So Much I was not happy with the service. We had to get out of our Tim at about 3 or 4 in the morning with two infants because of a fire alarm; I could be a little of on the time. it made for a horrible thanksgiving weekend because it threw off our kids sleep time and made them cranky all weekend. We were doused to get a crib and we were given a pack and play, play pin. couldn't let the kids venture on the floor because the carpet was horribly dirty. they only has one person at the desk at all times. I needed a vacuum and had to go get it myself. We had to go and pickup or towels at the front desk January 5, 2014
Rated 2.0 out of 5.0 by BAD AREA OF CHARLOTTE, HIGH CRIME The hotel is fine, and I've stayed here 3 times. Though it is a non-smoking hotel, it reeks of cigarettes, most likely due to the construction-related personnel staying there who violate the policy. My vehicle was broken into at the nearby Outback restaurant, and Christmas gifts and other items were stolen. The police said that University City area is a BAD area. The Candlewood Suites brand is OKI, but I would not recommend staying anywhere in the University City area of Charlotte, nor eating out at nearby restaurants. December 26, 2013
Rated 5.0 out of 5.0 by Home away from home Candlewood Suites is consistently a home away from home, well designed for comfort. It is amazing what they do in a limited amount of space. It is a must for folks who like to relax in the restroom and watch TV. There are complementary videos and a good selection of channels. The full-sized refrig complemented with all the necessary cooking utensils is great for cooking. For the outdoor person, there is always an available gas grill. I lived at the CS near Burlington Kansas twice for six months each stay and 10 months at the Charlotte North Carolina CS. The courtesy staff is always there ready to help. Dawn and I shared dinner (pizza at the front desk) as we greeted guest and offered a slice of pie. It was a fun time. I will return in January for another extended stay. December 24, 2013
Rated 4.0 out of 5.0 by Great value All good at this property. Clean, comfortable. Nice staff. No negatives. December 14, 2013
Rated 4.0 out of 5.0 by No cream for coffee and... The checking and check out process was great (Jose is very professional and courteous). The room was clean and comfortable. We were there just on night to wait for our flight the next morning. I was disappointed in the morning when I went down to drink coffee and and there was no cream. I ask the front desk and the lady said; "sorry we are out of cream". cupboard was together with the laundry room and it was hot and smell like detergent. The floor was filthy and there was papers on the floor. I never seen any hotel; not even other low price chains in this condition. December 4, 2013
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