Rated 4.6 out of 5 by 20
Rated 5.0 out of 5.0 by gma21 Warm Stay
yes, a warm stay... not just the room in its comfort, but also the staff in their attitudes. The price, location and availability were spot on.
November 20, 2013
Rated 5.0 out of 5.0 by Dorothy104 Outstanding Staff and service.
I stayed almost 4 months because of my job transfer and the time looking for a house to purchase. The staff made the Candlewood Suites feel like home to me. What ever I needed they would help me get it, find it or direct me to the right source. I enjoyed my stay immensely. I would recommend this Candlewood Suites for any stay length because of the outstanding service from the housekeeping staff and the front desk staff.
November 13, 2013
Rated 4.0 out of 5.0 by 2stay2013 great stay
Room was very clean and bed was extremely comfortable
October 30, 2013
Rated 5.0 out of 5.0 by VaJack My second home
This is the best place to stay in the Hampton Roads area.
October 25, 2013
Rated 5.0 out of 5.0 by TreMizell Enjoyable Stay!
This was my first time ever staying at a Candlewood Suite hotel and I must say I had a great experience overall. The front desk clerk was very accommodating since I arrived two hours earlier, the cleaning staff was very friendly and appeared to enjoy where they work. The room very clean and offered more than I expected. The cupboards were filled with basic necessaties, the only thing I wish that it had was a small frying pan since the room offered a electric stove top. The location was very convenient to the interstate, mall and places to eat. Whenever I am visiting Chesapeake this were I will stay without a doubt....
October 17, 2013
Rated 4.0 out of 5.0 by Heavy1 Great Service
Our stay at this location was not as pleasant as prior visits. Very nice and clean, for the most part, establishment. Front desk attendants excellent and housekeeping service excellent. We had a need when we checked in and the housekeeper was off, but immediately assisted us and making sure we were comfortable.
The only concern this time was the bed linen wasn't up to standards, especially the pillows, but again the housekeeper assisted with that. We put in a couple request concerning the microwave alarming - but never was corrected. Eventually, we just unplugged it for the rest of our stay. Last but not least - was not aware of the 3 day cleaning of the room. Prior we only stayed over night, so upon this visit we stayed two nights to find our room not clean nor clean towels, but was given to us as exchange. This I would have prefer to know in advance. Over all nice stay. Will not stay more than one night.
October 16, 2013
Rated 4.0 out of 5.0 by Tiny49 Nice stay but avoid room #305
Nice stay but didn't like where my room was located, which was near the laundry room. Didn't sleep we'll b/c washer was going all night, so avoid room #305.
October 2, 2013
Rated 4.0 out of 5.0 by Kellyville Overall a pleasant stay.
My husband and I arrived quite early, before check in time and they accommodated our early check in. The room was quite large with a full kitchen. The water pressure in the shower was a bit weak but clean. Nice quiet area. What got me a little upset was that the clerk at the front desk when we checked out asked us for a dollar due to the young woman forgot to add on an extra fee, sorry but that is not our fault, we refused to pay it. That being said, overall it was a lovely stay.
October 2, 2013