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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    86%
    Recommend This Property

    Overall Experience

    4.3

    based on 98 reviews
    86%
    Recommend This Property

    Ratings Breakdown

    98reviews

    • 5 Stars
      66
    • 4 Stars
      14
    • 3 Stars
      8
    • 2 Stars
      5
    • 1 Stars
      5

    good value

    By

    March 31, 2015

    club

    nice place to stop in a busy area. Be aware that the location is just off the interstate, don't expect a big sign!

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    Wonderful Surprise for Short Stay

    By

    March 31, 2015

    club

    Very happily surprised at our short stay. We were not expecting such a wonderful room at such a reasonable price. What a fantastic place to stay. We only wish we could have stayed longer to enjoy this wonderful hotel. We will try to stay here in future visits when visiting this area. Thank you.

    Posted byHotelStaff
    March 31, 2015
    Thank you for leaving such kind feedback! I am so excited to read that you enjoyed your stay here with us. I will be sure to share your kind words with our staff. Our number one goal is to make sure our guests are comfortable and happy. We look forward to seeing you when you are back in the area. Christen O'Brien, General Manager
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    Getting Old

    By

    March 17, 2015

    platinumelite

    The hotel serves it's purpose but is getting old and threadbare. It is time for a remodel and some new mattresses and recliners. The arms on the recliner in my room was worn completely through and was ragged, the mattress was hard (and they have been that way at this hotel for years) and the baseboards are coming loose. It's time to bring this place up to the standards of an IHG hotel. The upside is that the employees at the hotel are very nice and there is adequate parking.

    Posted byCustomerCare
    March 31, 2015
    Dear Trekker1234, Thank you so much for taking the time to leave us your feedback. We are pleased to know that you found our staff very nice and our parking adequate. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We can assure you that your comfort and satisfaction are of utmost importance to us and for that please accept my sincere apologies if your stay was negatively affected by the overall condition of our property. We appreciate you bringing this matter into our attention as this is our best resource for improving guest satisfaction. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future. Thank you again for your review and I hope to have an opportunity of welcoming you back again soon. Sincerely, Krysllin G. Case Manager IHGCare
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    Very nice stay

    By

    March 07, 2015

    We got our reservation on line as we were looking for a place due to the weather. I was worried because our last stay in a Candle Wood Suites was not good. This place was very clean. The staff was very friendly and helpful. We ended up having to stay 2 nights and I was glad it was such a clean nice place to hang out.

    Posted byHotelStaff
    March 31, 2015
    I am happy to read that you enjoyed your stay here with us. I am sorry that you had a bad experience at one of our sister properties. I am glad that we were able to give you the Candlewood experience you deserve. Thank you for taking the time to leave us feedback. I will share your comments with our staff. We hope to see you back in the future. Christen O'Brien, General Manager
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