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Rated 4.2 out of 5 by 34 reviewers.
Rated 3.0 out of 5.0 by It was a friendly and safe place to stay if you have a dog. The staff was friendly. The room was large and clean, except for the pet smell. If you are traveling with a dog, this would be a good place to stop and spend the night. We are not pet people however, and were a bit overwhelmed by the smell of dogs and it appeared that all of the other guests had dogs. There were dogs in the halls, the elevator, and in the lobby. July 10, 2014
Rated 4.0 out of 5.0 Great Hotel - Chilly Pool Everything about our stay was great except for the pool. The room the pool was in, along with the pool water, was just a bit cold making for a couple teeth-chattering kids. We didn't ask staff to address it, since we were just there for one night. We still had fun in the pool, and the kids didn't really want to get out when it was time. Would definitely stay here again and recommend to friends/family. July 10, 2014
Rated 5.0 out of 5.0 by OUR STAY The staff was great! Items are extremely expensive in the convience store. July 4, 2014
Rated 3.0 out of 5.0 by poor service The hotel itself was really nice, but we would have appreciated breakfast (maybe we incorrectly read the listing, but we thought it was included). But what characterized our stay was the lack of attention from the staff member at the front desk. We arrived at 2:00am. Another guest had recently arrived shortly before us. I really don't mind waiting while another guest is being helped, but it was FOURTEEN MINUTES before our presence was even acknowledged. A friendly, "I'll be with you as soon as I can" would have gone a long way in customer service. For check out, the same staff member was working and I had to wait several minutes for someone to show up at the front desk, with no way to summon anyone. July 3, 2014
Rated 4.0 out of 5.0 by Nice room, spacious, comfortable bed Nice hotel overall! Good location right off highway, close to restaurants and shopping centers.... June 24, 2014
Rated 3.0 out of 5.0 by No pool. There was no attempt to contact us to let us know the pool was empty. Laundry and workout facilities were free, but several were out of order. Room appeared clean, comfy beds and pillows, but overall a disappointment there was no pool time for the kids! June 19, 2014
Rated 5.0 out of 5.0 by Wonderful Stay My stay is always wonderful at the Candlewood. It would have been nice to have been recognized as an IHG Platinum member and would have been nice to have been offered points or an amenity packet but the front desk agent was nice and I had a good stay. June 10, 2014
Rated 5.0 out of 5.0 by Wonderful Stay I stay at the Candlewood many times a year for business. The front desk agents are always nice and welcoming and I always have a wonderful stay. I will continue to stay at this property. June 10, 2014
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