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Rated 4.2 out of 5 by 37 reviewers.
Rated 5.0 out of 5.0 by Comfortable lodgings with good location. This location allows quick access to downtown Louisville. Good variety of restaurants in the area. Grocery store nearby makes it easy to stock up and save money by eating in. Fitness center was equipped with treadmill, elliptical trainer, and weight machines. One machine was broken and had signage indicating not to use. Manager's reception on Wednesday evening with food grilled. July 24, 2014
Rated 4.0 out of 5.0 by Good Facility/Not so Good Neighborhood We often seek out Candlewood locations near interstates. However, on our return trip we avoided another Candlewood. Being located in somewhat of an industrial park was not comfortable. Upon arriving and trying to wind down, noticed through our ground floor room with the not so clean sheers, folks walking right by the window at the back of the hotel. When we checked we found that the window was unlocked. PS: Front desk clerk was somewhat friendly, but preoccupied with answering the phone. July 23, 2014
Rated 5.0 out of 5.0 by Go to place in Kentuckiana This is where I always ask to be be booked, whenever I am scheduling travel in the Kentuckiana area. The people that work there are great...always smiling, friendly July 21, 2014
Rated 3.0 out of 5.0 by It was a friendly and safe place to stay if you have a dog. The staff was friendly. The room was large and clean, except for the pet smell. If you are traveling with a dog, this would be a good place to stop and spend the night. We are not pet people however, and were a bit overwhelmed by the smell of dogs and it appeared that all of the other guests had dogs. There were dogs in the halls, the elevator, and in the lobby. July 10, 2014
Rated 4.0 out of 5.0 Great Hotel - Chilly Pool Everything about our stay was great except for the pool. The room the pool was in, along with the pool water, was just a bit cold making for a couple teeth-chattering kids. We didn't ask staff to address it, since we were just there for one night. We still had fun in the pool, and the kids didn't really want to get out when it was time. Would definitely stay here again and recommend to friends/family. July 10, 2014
Rated 5.0 out of 5.0 by OUR STAY The staff was great! Items are extremely expensive in the convience store. July 4, 2014
Rated 3.0 out of 5.0 by poor service The hotel itself was really nice, but we would have appreciated breakfast (maybe we incorrectly read the listing, but we thought it was included). But what characterized our stay was the lack of attention from the staff member at the front desk. We arrived at 2:00am. Another guest had recently arrived shortly before us. I really don't mind waiting while another guest is being helped, but it was FOURTEEN MINUTES before our presence was even acknowledged. A friendly, "I'll be with you as soon as I can" would have gone a long way in customer service. For check out, the same staff member was working and I had to wait several minutes for someone to show up at the front desk, with no way to summon anyone. July 3, 2014
Rated 4.0 out of 5.0 by Nice room, spacious, comfortable bed Nice hotel overall! Good location right off highway, close to restaurants and shopping centers.... June 24, 2014
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