Rated 4.1 out of 5 by 26
Rated 5.0 out of 5.0 by HBun Affordable comfort
Our room was clean and comfortable,with a well equipped kitchen. The staff was very friendly and helpful. Using the coupon from the Virginia Welcome Center made the cost very affordable, especially on a Friday night.
June 24, 2014
Rated 2.0 out of 5.0 by MSsss Look elsewhere!
No breakfast, rooms smelled like smoke! I would not recommend this hotel to anyone else. With the rates you would expect a little better!
June 15, 2014
Rated 5.0 out of 5.0 by Jay75 Excellent service and great stay
Great service and the room was clean and supplied me with all the things I needed for my stay and more. The front desk associates were very helpful and very welcoming. This will definitely be my choice when I come to Colonial Heights for my various visits.
June 13, 2014
Rated 5.0 out of 5.0 by Jenn4825 Home Away from Home
I became a guest due to the need to make repairs to my home; so to say that I was not an eager participant is an understatement.
After listening to a relocation service name hotel after hotel, I agreed to "try" Candlewood Suites. It was late when I arrived, but the staff member (Tonya) was waiting for me and was so kind.
When I entered my suite, ALL of my anxiety and apprehension was replaced with a calm relief. The suite offered me ample space to live, work and rest.
The staff, can make or break the experience of the guest....this staff has been consistently great throughout my long stay. They are very knowledgeable! I am still a guest in a different room. I hope to move back into the suite type with the separate bedroom and living area. It is a small apartment....nice.
June 9, 2014
Rated 3.0 out of 5.0 by wjoelt Nice Hotel, Poor Location
This property was very comparable to other Candlewoods that I have stayed in but for some reason it was built right beside a very busy railroad track. Train noise very loud, drowned out TV unless you raised the volumn and awaked several times during the night by the noise. I will not stay here again.
June 5, 2014
Rated 5.0 out of 5.0 by mia1234 Staff is great.....very clean
staff is great......very clean...will stay again...
May 25, 2014
Rated 5.0 out of 5.0 by carlocarlo A good hotel
Nice place, quiet good location right off 95, friendly staff and accommodating.
May 8, 2014
Rated 5.0 out of 5.0 by vpadams Professional and friendly Staff
I hosted a small family birthday party and booked 23 rooms at the hotel. The staff were exceptional in working with me with last minute cancellations/needing additional rooms. Quite a few of my family members who booked rooms actually remembered the name of the person who helped them and spoke of their friendliness. The manager is friendly, professional, takes care of business and easy to work with. I commented on the decor of the hotel and found out she even decorates! No one complained of the train but they were made aware of it.
My mom got confused after running out to the car on where her room was located. The front desk had someone walk her back to the room. God bless your thoughtfulness. A must stay place!
March 26, 2014