Rated 4.3 out of 5 by 50
Rated 5.0 out of 5.0 by tw1338 August 16
Outstanding stay Highly recommend this facility Clean, efficient and central to all locations we were required to be at
August 21, 2014
Rated 5.0 out of 5.0 by skittle7 great place to stay and service
Loved the hotel it was nice and very comfortable. We really enjoyed our stay and would love to visit again
August 21, 2014
Rated 5.0 out of 5.0 by Jreeves Great Experience
Enjoyed our stay and had a great experience whiled staying there.
August 19, 2014
Rated 5.0 out of 5.0 by dar1962 cleanliness
this hotel was very clean and the staff was friendly
August 18, 2014
Rated 4.0 out of 5.0 by Swampfox23601 Great Staff, Comfortable Room
Stayed here on business. Staff was very friendly and helpful. Went into great detail describing everything the property had to offer. Room was comfortable and clean. Enjoyed the stove and good size fridge. Gym had decent equipment- good to keep up with a workout for a few days. Although it was the first time I stayed at this property, I will make it my "go to" place when staying in Columbia SC on business. Nice to have the option of staying out of the restaurants.
August 14, 2014
Rated 4.0 out of 5.0 by favoredphw Great Service and Comfortable
From the time I walked through the doors of Candlewood Suites I was treated with such warmth, caring and professionalism. Your front Desk staff was knowledgeable and friendly, caring and very professional. She made sure she shared all the wonderful admenities with us and she reassured us if we needed anything it would be her plesure to serve us. My room was very clean and pleasant. It met all my expectations.
August 12, 2014
Rated 5.0 out of 5.0 by cervantes64 Overnight Stay
Very nice hotel and worth the rate for stay. Would stay at other Candlewood Suites hotels on a regular basis when vacationing.
July 31, 2014
Rated 5.0 out of 5.0 by pppppp COMFORTABLE BED AND GREAT SERVICE
Very comfortable, firm bedding. Excellent service. The staff was very friendly and helpful.
July 31, 2014
Rated 5.0 out of 5.0 by Andrew173 Very Accomodating
I enjoyed the stay at this hotel. They staff was very helpful with accommodating my family and I. The on site laundry service was very helpful as well as the gym. Enjoyed our stay.
July 28, 2014
Rated 5.0 out of 5.0 by Biff1957 Loved It
Had a great time at this property while visiting my son at ft. Jackson. The staff was very friendly and helpful.
July 22, 2014
Rated 2.0 out of 5.0 by sneezing and snotting under construction
I called directly to the hotel for my reservation. I arrived around 4:30 to check-in. After swiping my debit card the clerk hands me a letter stating the hotel was under construction. The smell of the carpet glue was terrible. They started around 8am the next morning hammering again. I called the hotel advising them they should warn the guests when making a reservation the hotel is under construction so they can make the choice to stay at another hotel before its too late in the evening after arriving in town expecting a supposedly good nights rest. If the construction doesn't wake you up the housekeeper will knock at 9am to see if you're still in your paid up until 11am room.
July 17, 2014
Rated 2.0 out of 5.0 by Doug40 Terrible stay
i had booked a room using my points and they didnt come in and clean my room ..i called down the front desk on the second day they said we didnt clean your room because u booked for 2 nights...never heard of that ive heard of if u paid a weekly rate they clean your room once or twice but this was a rate with points and i stay at candlewoods all of the time and have never ran into this....then i gave them a card when i checked in for incidentals and when i came back in to get coffee AFTER i checked out they said that card wasa declined so i gave them the Same card again....and it took a long time for her to process and all of this was holding me up for no reasona nd this was after they said i was good to go....all of th front desk seems incompetent and not friendly at all...would not recommend and wont stay in the future
July 7, 2014
Rated 5.0 out of 5.0 by jillsie Closest to feeling at home without being home.
The staff was high quality, sincere and totally helpful in all aspects of my stay. Could not have had a nicer stay if I was any place else!
July 6, 2014
Rated 5.0 out of 5.0 by Linda146 clean and friendly
I had a pleasant experience with your hotel. From front desk staff to clean room. I was here visiting my son while he was here for training at FT. Jackson. We were lucky enough to be in the same hotel and my experience was great. The room was clean and comfortable and the staff were very friendly and helpful.
June 12, 2014
Rated 2.0 out of 5.0 by Donna E Stolen Tires and Bad Customer Service
During my stay at the Candlewood Suites in Columbia, SC, we had the tires stolen from our vehicle and the staff member Isabella was not very helpful this issue. I had to ask her several times to contact the police and the operations/cooperate manager to assist with this issue. The police responded and we were informed that there were cameras on the outside of the hotel which is alarming to me. The staff member Isabella at this time was very unconcerned about this issue and then was made aware by another guest that his car was stolen also. The operations manager was acting as if she had NO authority to refund or provide us with free nights stay since she stated that they are not responsible for anything that happens on the outside of the hotel.
Please make sure that you ask about cameras, theft, or damages to your vehicle when you check in.
April 13, 2014
Rated 2.0 out of 5.0 by Cathy326 Hotel felt like a ghost town.
We stopped here with our dog on the way to Fla. Nobody was there and it felt very eery. Our toilet didn't flush after the first flush, they did not serve any breakfast, and we felt like we were the only ones there. Parking lot was empty. Staff was very friendly though.We would not recommend this hotel.
January 1, 2014
Rated 5.0 out of 5.0 by tla1956 Overnight stay
My wife and I were pleasantly surprised. Doubly so, as she is very fussy about hotels. My only complaint would be that the drapes did not close to block out the light. Otherwise, I was very pleased. Special reconition to Karen, who was helpful, pleasant and knowledgable.
January 1, 2014
Rated 5.0 out of 5.0 by DJnJL We will be back
This was our 2nd stay, each being approx. 1 week. The location is fantastic -- easy to get to, lots of shopping, restaurants nearby, and within 10 minutes of everywhere we wanted to go.
Everyone on the staff that we had contact with was courteous, helpful, friendly, and kind. We had a few 'special' requests and they were dealt with promptly and to our satisfaction.
Other pluses: 24 hour availability of coffee; speed and reliability of the wi-fi; enough plugs to charge all our electronics; ample closet space with plenty of hangers; the kitchen amenities -- loved having a full-size fridge and plates/utensils available; very reasonable rates.
December 5, 2013
Rated 4.0 out of 5.0 by bend442 Overall positive esperience
Based on my experience, the staff at this location showed true concern for their customers. Although we only stayed one night, it appeared the staff and those who were staying for a week or longer were somewhat of a family.
Our stay was pleasant with one minor item that we had with the room resolved very quickly. Again, the staff showed they cared about their customers.
November 21, 2013
Rated 5.0 out of 5.0 by RBGLTG GREAT WEEKEND STAY
WE STAY AT CANDLEWOOD OFTEN. THE STAFF ARE CONSIDERATE. THE SUITE IS CLEAN AND COMFORTABLE. OUR GRANDAUGHTER CAN VISIT FOR THE NIGHT AND ENJOY HER STAY WITH US. WE LIVE 130 MILES AWAY AND OFTEN ATTEND OUR MEDICAL APPOINTMENTS AND SPORTS FUNCTION IN THE AREA. WE TRY TO LEAVE OUR ROOM IN ORDER AS WE DO OUR HOME AND ARE CAREFUL NOT TO DAMAGE OR DESTROY OTHERS PROPERTY. WE ARE THANKFUL FOR THE WAY THAT WE ARE TREATED AT THIS HOTEL. AS SENIOR CITIZENS, WE APPRECIATE THE SPECIAL SERVICES AFFORDED TO US SUCH AS REFRIGERATOR, STOVE, MICROWAVE, DISHES, POTS AND PANS, SILVERWARE, PAPER TOWELS, SOAP, SHAMPOO AND ETC.. WE RECOMMEND THIS HOTEL TO ALL OUR FRIENDS AND FAMILY.
November 21, 2013
Rated 2.0 out of 5.0 by cptpwr DOWN HILL
I have stayed at the hotel three times but the last time was the one that swayed me from not staying there again. The staff is great but the rooms..not so good. The furniture is badly worn and not nice at all in the room that I stayed in during this last visit. This was in the second room. The first room was not good at all and I had to be moved due the heater not working at all in the first room. The overall quality of the hotel is not good at all now that I have seen it three times The painting is horrible.....it is in dire need of being udated. I think they should spend more money on the inside and less on the outside where they just had the entire lot paved. If they could cleanup their act......it would not be a bad place for the money.
November 17, 2013
Rated 4.0 out of 5.0 by KC102813 Excellent Service
The woman at the front desk went above and beyond to help me. I tried to make the reservation online to get the best rate but my credit card needed updating so I couldn't. Online said there were non-smoking rooms but there wasn't. She took me to view (smell) several rooms to find one acceptable. She gave me the rate online after I tried several minutes to update my credit card without success.
!! She was TEN STARS Excellent !!
November 11, 2013
Rated 4.0 out of 5.0 by toycam44 comfortable bed and good service
The room was clean and the bed was very comfortable to sleep in. Although there was one problem, the front desk addressed quickly with a smile.
November 7, 2013
Rated 5.0 out of 5.0 by BigdaddyMitch Perfect weekend
I stay at this house around 30 nights a year, this was a good weekend
November 6, 2013
Rated 4.0 out of 5.0 by afk123 Staff
The staff was very friendly, accommodating and helpful!
October 14, 2013
Rated 5.0 out of 5.0 by CoupleLC3 Great Place for Extended Stay
This hotel is a great place to stay if you will be staying in a hotel for more than two weeks. It is great for business or leisure. The staff is very friendly and personable. They were very accommodating to me and my Husband during a very stressful time when we sold our home and was waiting for our next home to be built. We will definitely recommend this hotel to others!
October 3, 2013
Rated 5.0 out of 5.0 by Bird529 Comfortable bed and Great Enviroment
I love it here...... Pet-friendly at that... We travel for work and we always stay here. Nice people that work here also.. Always Very helpful and work hard to keep the place clean..
September 22, 2013
Rated 2.0 out of 5.0 by Giggles66 will not stay with this candlewood suites again
Bathroom fan was making a loud groaning noise when turned on.fridgerator was making a loud noise as well.when I calked the front desk she said she would open a ticket.great. in the meantime why not put me in a different room.
Lifes too short to put up with bad customer service.
September 11, 2013
Rated 5.0 out of 5.0 by Orla Great service
I had a nice three weeks stay. It is everything I expected and more. The staffs are very cordial. I will highly recommend.
September 2, 2013
Rated 5.0 out of 5.0 by Davie57 Great staff and clean rooms.
Stayed for 2 nights. The front desk staff were great. The rooms were clean and spacious. Excellent value for the money. The only down side is that the dog walk area leaves a lot to be desired.
August 31, 2013