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    Candlewood Suites Polaris

    Relax in this Columbus, Ohio Hotel's Cozy Suites

    Here at the Candlewood Suites® Columbus - Polaris hotel, we understand comfort is the key to enjoyment when you are on an extended stay. You will find it easy to relax in the spacious studio suites, accented by wood floors and an overstuffed recliner. Our all-suite hotel's guests are near Columbus Zoo and the Columbus Convention Center.

    Guests in search of Columbus, Ohio hotels with free high-speed Internet access are in luck, we provide both wired and wireless Internet access for free. Make use of our Business Center when traveling without your laptop for any document printing or Web browsing you may need.

    Our hotel's prime location near Columbus Zoo means a short travel time and more time to enjoy sightseeing. Take the entire family to Zoombezi Bay Waterpark. During your stay, visit the Polaris Fashion Place Mall just across Polaris Parkway for a wide variety of intriguing restaurants and enough shops to impress even the most experienced shopper.

    Our Columbus and Polaris hotel's guests feel like they never left home thanks to the full kitchen in every suite, free guest laundry facilities and our DVD lending library. If you forgot your toothbrush or need a snack, visit the Candlewood Cupboard in the hotel lobby for sundries, food and drinks at less than $5. Relax and go for a dip in the heated, indoor swimming pool. Book your suite today and "Consider Us Home."

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    Quick Info

    Highlights

    • On-site Guest Self-Laundry Facilities
    • Housekeeping Full Service
    • Standard Wireless Internet service is free for all members
    • On-site Fitness Center Available
    Pets Welcome

    It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.

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    Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accomodate your group.

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    Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.

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    At Candlewood Suites® hotels, we want you to experience comfort in every sense.

    Getting Here

    Candlewood Suites Polaris
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    88%
    Recommend This Property

    Overall Experience

    4.3

    based on 194 reviews
    88%
    Recommend This Property

    Ratings Breakdown

    194reviews

    • 5 Stars
      119
    • 4 Stars
      39
    • 3 Stars
      13
    • 2 Stars
      13
    • 1 Stars
      10

    Traveling with Family? Excellent location

    By

    May 19, 2015

    I travel to Columbus several times each year for up to a week at a time. I had stayed at the north Candlewood and thought I would try this one. The staff and hotel are excellent and there is a lot to do right around the hotel. This hotel is great fro family's but can be quite "busy" for the business traveler. I reccommend this hotel.

    Posted byHotelStaff
    May 21, 2015
    Thank you so much for recommending our hotel. Due to our location and reputation, we do stay quite busy. We hope to see you in the future.
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    Me

    By

    May 15, 2015

    club

    Well worth the price and best value in the area that I have had

    Posted byHotelStaff
    May 18, 2015
    Thank you for taking time to review our hotel. We hope to see you again in the future.
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    restful sleep

    By

    May 08, 2015

    club

    room was clean and roomy. bed was comfortable and we slept good. Good mattress. I wish breakfast or some free snacks were offered.

    Posted byHotelStaff
    May 12, 2015
    Thank you for taking time to review our hotel. It is great to hear you enjoyed the new beds. As for breakfast and free snacks, the brand does not offer these complementary in order to pass this savings onto you. We hope to see you again in the future.
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    Decent value for the price but...

    By

    May 06, 2015

    When I checked-in this time, I had to ask about a Priority Club Rewards offer since it wasn't offered to me.
    I needed to have a new card encoded on Sat night around 10pm. A desk clerk was there and said she'd be right with me. She ended up sitting behind the wall for about 3 minutes and did something on the computer while I stood there quietly and waited for her to complete whatever task she was doing. She did encode a card very quickly once she came to the counter.
    While I found your rooms to be quite quiet and clean on this visit, the common areas are another story. In my opinion, your common areas were dirty, scuffed, rusted, and generally rough looking beyond what I expect from an IHG suites property. Door frames and walls are looking beat up. The elevator floor needed a good scrubbing beyond a typical broom brush. The pool area didn't look like it had been touched in at least a week with artificial leaves, dirt, and paper debris all around the deck areas. There were no pool towels anywhere in the area.
    Further, the "hot tub" was cold at room temperature or below while the actual pool temp was way above normal. Another guest in the pool area acknowledged that the spa "used to be warm but has been cold for about a week."
    The Wi-fi was rather slow with some pages on multiple devices never loading and it would disconnect after 10-12 hours even though a guest stay could be 21 hours. It was very inconvenient to reconnect twice a day when most properties only require daily log-in, if that.
    I suppose I should consider the rate I paid for a suites property as indication of a sub-standard hotel and I got what I paid for, just not what I expect from IHG. After this visit, I seriously consider moving my leisure allegiance to a different property chain as they seem to perform much more consistently.

    Posted byHotelStaff
    May 07, 2015
    Thank you for taking time to review our hotel. I am terribly sorry that you did not have a great stay. Your feedback is very valuable and we will be taking action to ensure the experience you had does not happen again. Again, my apologies for the problems you experienced.
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